Well. It’s not often you get customer service like what I had with CEF. Chris Mills went above and beyond to resolve my issue which wasn’t even fulfilled at CEF. I ordered a boiler off Amazon which di... See more
Company replied
Location
Switch locationUnits 1&2 Maple Ind Park, Cobham Road, BH21 7RS Wimborne, Ferndown Industrial Estate, GB
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See what reviewers are saying
Despite being just DIY, the response, delivery to local office and availability for collection was efficient and timely. The tracker did say my small switch was a 25kg parcel but that aside all went w... See more
Company replied
The man that served me in store was knowledgeable, helpful & polite and took his time to help me find what I needed. Unfortunately the product was not suitable but not through any fault of the server... See more
Company replied
Exceptional, competitive service and performance in every aspect of the Branch. The whole Team are a pleasure to deal with. Their product knowledge is also faultless.
Company replied
Company details
- #23 of 33 best companies in Electrical wholesaler
- #5 of 7 best companies in Cable provider
- #5 of 16 best companies in Electrical appliance wholesaler
- #15 of 24 best companies in Lighting wholesaler
- #7 of 8 best companies in Screw supplier
- #32 of 46 best companies in Solar energy equipment supplier
About CEF - WIM
Written by the company
We go above and beyond for our customers wherever and whenever you contact CEF, our focus is to help you.
CEF has a UK national network of 393 branches with electrical experts in-branch ready to help with friendly advice and support to allow you to get the job done. Established in 1951, CEF is privately owned and the business now extends to the USA, Canada, Ireland, Spain, and Australia.
CEF is the expert electrical wholesaler for professional electricians and contractors all over the UK.
Our ‘Same Day In-branch’ range of almost 3,000 electrical products is available in every branch. Our fully trained sales, technical, and service staff are ready to help.
Place online orders for next working day delivery at cef.co.uk from over 300 leading suppliers.
In-branch and online we offer the largest range of products, giving you access to more than 35,000 products.
Our online customer service team is available from 8am to 8pm via phone, email, or live web chat to offer advice and assistance with your queries.
By partnering with Trustpilot we welcome your feedback, helping us ensure your experience is the best it can be.
Stocklists of: Cables and Accessories/Cable Management/CCTV, Fire and Security/Data and Networking/Heating and Ventilation/Industrial Controls/Lamps and Tubes/Lighting Luminaires/Power Tools/Renewables/Switchgear and Distribution/Test Equipment/Tools, Fixings, and Workwear/Wiring Accessories
CEF - Your local Electrical Experts
Written by the company
- Over 390 Stores Nationwide
- You'll be sure to find a CEF near you
- Next Day Delivery
- On all orders placed before 6pm
- Free Delivery
- Spend over £50 and get Free delivery to any mainland UK address or your nearest CEF store
- Reserve and Collect
- Reserve your products online and collect them from your nearest store
- Customer Service
- Our dedicated Customer Service team are available Mon - Fri 7.30am - 8pm
Contact info
Units 1&2 Maple Ind Park, Cobham Road, BH21 7RS, Wimborne, Ferndown Industrial Estate, United Kingdom
- 01202 861247
4.0
Great
28 reviews
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All good
All good, from the Ferndown branch through to the financial team very professional 👍🏼
28 December 2021
Reply from CEF - WIM
Thank you very much for your review and feedback Neil.
Best Regards
Adele Feller (Customer Services Manager)
Well done CEF Wimborne
I was very pleased with the Wimborne U Branch of CEF . They had everything that I wanted at a reasonable price. Delivery was on time and goods were undamaged and just what I wanted. There was a follow up call too from the branch which was a nice touch.
Thank you everyone concerned for such wonderful customer service
2 December 2021
Reply from CEF - WIM
Thank you very much for your review and feedback Keith.
Best Regards
Adele Feller (Customer Services Manager)
Great service.
7 November 2021
Reply from CEF - WIM
Thank you very much for your review Nick Neza.
Best Regards
Adele Feller (Customer Services Manager)
Wimborne branch supports me well…
Wimborne branch supports me well considering that I am a small trader dealing mostly in domestic so don’t use them that much. Just needed a couple of small items the other day whilst at a customer and they kindly dropped them off with their daily van service.
2 November 2021
Reply from CEF - WIM
Thank you very much for your review and feedback Robin.
Best Regards
Adele Feller (Customer Services Manager)
Efficient Company with a Wide Range of Stock
I normally use CEF when I need specific Electrical Hardware or Tools and they have never failed. Any out out stock items are quickly sourced within a day. Staff are always efficient and helpful. Highly recommended.
5 October 2021
Reply from CEF - WIM
Thank you very much for your review and feedback Michael.
Best Regards
Adele Feller (Customer Services Manager)
Great customer service
Great customer service , good on time deliveries from branch and online store
Thanks to Nick and team for help recently
First call Electrical
26 July 2021
Reply from CEF - WIM
Thank you very much for your review and feedback Nick.
Best Regards
Adele Feller (Customer Services Manager)
Reply from CEF - WIM
Thank you very much for your review.
Best Regards
Adele Feller (Customer Services Manager)
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