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Chards Coin and Bullion Dealer Reviews 

10,755
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 3,936 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the extremely helpful staff, highly competitive pricing, and remarkably fast delivery of securely wrapped items. Many consumers appreciate the intuitive website and the consistently reliable support when purchasing precious metals online. Some reviewers were not happy with occasional minor product wear, such as surface dents or visible signs of aging on pre-owned coins. Others mentioned drawbacks regarding bulk packaging methods where items share a single protective container instead of individual capsules. A few people also felt that certain purchasing prompts could be improved to avoid minor confusions.

What people talk about most

Service

People report positive experiences with service, consistently praising the professional, reliable, and... See more

Delivery service

Clients share positive opinions on delivery service, consistently highlighting fast, secure, and prompt... See more

Product

Users describe positive interactions with product, consistently highlighting great prices and fast delivery.... See more

Price

Customers consistently note positive experiences with price, highlighting that offers are often... See more

Staff

Consumers find staff to be exceptionally helpful, professional, and friendly across all interactions.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Amazing service. We use a lot of bullion dealers but came across Chards when looking for two specific silver proof coins that were out of stock everywhere else, including Royal Mint. The coins were or... See more

Company replied

Rated 5 out of 5 stars

Great service once again as always. Crystal clear pricing even down to a declared margin over spot on the coins pricing chart. Live pricing so that the price constantly reflects market movements. A wi... See more

Company replied

Rated 5 out of 5 stars

I had and continue to have a great experience dealing with chards. As I’m new to “stacking” I did Shop around and find the pricing to be fair and competitive on most things. The customer service... See more

Company replied

Rated 5 out of 5 stars

The experience is smooth, effortless, and everytime I speak to a member of their team, its feels like they genuinely, with a warm people over profits energy. Their physical and digital products are t... See more

Company replied


Company details

  1. #15 of 37 best companies in Gold and silver trading company
  2. #13 of 22 best companies in Coin dealer
  3. #15 of 38 best companies in Gold dealer
  4. #14 of 76 best companies in Investment service

About Chards Coin and Bullion Dealer

Written by the company

Why Choose Chards Coin and Bullion Dealer?

At Chards Coin and Bullion Dealer, we’ve been helping people buy and sell precious metals since 1964. Trusted by investors for over 60 years, we’re proud to be one of the UK’s most established and respected, family-run coin and bullion dealers.

We believe in doing things the right way! With honesty, integrity, and transparency at the heart of everything we do. Whether you're a first-time buyer or a seasoned investor, we’re here to offer expert guidance, competitive pricing, and outstanding customer service.

We’re proud to be full members of the London Bullion Market Association. A LBMA membership is a mark of trust held by only a select group of dealers worldwide. But what truly sets us apart is our friendly and knowledgeable team. Chards' is still very much a family run business, and we ensure our customers feel valued.

If you're looking for a dealer you can rely on, we’d love to help you on your precious metals journey.

Quick Links Our Mission Statement

Chards Coin & Bullion Dealer facilitate the buying and selling of investment bullion at exceptional prices, empowering our customers to make informed decisions.

As a family-run business offering transparency, fairness, and options for all, we are committed to exceeding the expectations of our customers and helping them build a brighter financial future.

Contact Us

Our Blackpool team is available for contact on weekdays between 9.30am and 4:00pm. You can reach us by calling 01253 343081 or by booking a showroom appointment.

Our Hatton Garden team operates slightly different hours on weekdays, opening at 10:00 am and closing at 4:30 pm. You can contact our Hatton Garden office by dialing 020 8149 9777.

You can also keep up to date with new releases and news by following our social media pages: Youtube, LinkedIn, X, Instagram, Facebook and TikTok.

Additional Information

Our goal at Chards has always been to inform, educate, and inspire investors and collectors of precious metals. We strive to achieve this by publishing factual articles, and video content.


Contact info

4.8

Excellent

TrustScore 5 out of 5

11k reviews

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4.8

All reviews

(10,755)

3,830 reviews in the last 12 months

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Rated 5 out of 5 stars

Bought a couple of coins from Chards

Bought a couple of coins from Chards. Was happy with their service and how they conduct business. They were open with their charges and how everything works regarding buying and selling. Their website is very useful and the information put me at ease. Delivery was within a couple of days after funds cleared. Would be happy to use them again.

14 August 2026
Rated 5 out of 5 stars

Why Chards?

nice selection of coins from bullion to nuministic, prices in many ranges for collectors and investors, delivered in a few days, well packaged with good communication, i will buy from chards in the future.

14 August 2026
Rated 5 out of 5 stars

Very trusted

This company has been very reliable and offers good value.

6 August 2026
Chards Coin and Bullion Dealer logo

Reply from Chards Coin and Bullion Dealer

Hi Edward,

Thank you for your review.

We're pleased to hear that you've found Chards to be reliable and that you've received good value from our products and services. Providing competitive pricing alongside dependable service is something we always strive for, so it's great to know that this has been your experience.

Thank you for your support, and we look forward to helping you again in the future.

Kind regards,
Chards Coin and Bullion Dealer

Rated 5 out of 5 stars

Great first couple of experiences…

Great first couple of experiences purchasing from chards

13 August 2026
Chards Coin and Bullion Dealer logo

Reply from Chards Coin and Bullion Dealer

Hi Chris,

Thank you for your review.

We're pleased to hear that your first couple of purchases from Chards have been such positive experiences. We always aim to provide a straightforward and reliable service, so it's great to know we've made a good impression from the outset.

Thank you for choosing Chards, and we look forward to helping you with many more purchases in the future.

Kind regards,
Chards Coin and Bullion Dealer

Rated 5 out of 5 stars

Easy to order with grate prices

Easy to order with grate prices

6 August 2026
Chards Coin and Bullion Dealer logo

Reply from Chards Coin and Bullion Dealer

Hi Ben,

Thank you for your review.

We're pleased to hear that you found the ordering process easy and that you were happy with our pricing. Offering competitive prices alongside a straightforward buying experience is something we always strive for.

Thank you for your support, and we look forward to helping you again in the future.

Kind regards,
Chards Coin and Bullion Dealer

Rated 5 out of 5 stars

Best price and very quick delivery.

Best price and very quick delivery.

10 August 2026
Chards Coin and Bullion Dealer logo

Reply from Chards Coin and Bullion Dealer

Hi David,

Thank you for your review.

We're pleased to hear that you found our pricing competitive and that your order was delivered very quickly. Providing great value alongside prompt and reliable delivery is something we always strive for.

Thank you for your support, and we look forward to helping you again in the future.

Kind regards,
Chards Coin and Bullion Dealer

Rated 5 out of 5 stars

I had a pleasant experience with…

I had a pleasant experience with costumer support ,as i made a mistake placing my order ,i called and the agent was really helpful and professional ,5 oit of 5 .

12 August 2026
Chards Coin and Bullion Dealer logo

Reply from Chards Coin and Bullion Dealer

Hi Karim,

Thank you for your review.

We're pleased to hear that you had a positive experience with our customer support team. Mistakes can happen when placing an order, so it's great to know that our team were able to assist you promptly and professionally in resolving the issue.

Thank you for your comments and your 5 out of 5 rating. We're glad we could help and ensure everything was sorted smoothly.

We look forward to helping you again in the future.

Kind regards,
Chards Coin and Bullion Dealer

Rated 5 out of 5 stars

I found the whole experience very…

I found the whole experience very positive. I didn't really know what to expect as I haven't sold jewellery before but I was immediately put at ease. Lovely premises, the gentleman who served me was so professional, courteous and kind. I would definitely recommend this company and have no hesitation in returning.i would not go anywhere else. The payment was in my bank within 2 days as promised.

13 August 2026
Chards Coin and Bullion Dealer logo

Reply from Chards Coin and Bullion Dealer

Hi Adriano,

Thank you for your review.

We're pleased to hear that your experience of selling jewellery with us was such a positive one. We understand that selling precious items for the first time can be an unfamiliar process, so it's great to know that our team were able to put you at ease from the outset.

Thank you for your kind comments about our premises and the gentleman who assisted you. Providing a professional, courteous, and welcoming service is something we always strive for, and we're delighted that this was reflected in your experience.

It's also great to hear that payment reached your bank account within the promised timeframe and that the process was straightforward throughout.

Thank you for your recommendation and for placing your trust in Chards. We look forward to welcoming you back should you ever need our services again.

Kind regards,
Chards Coin and Bullion Dealer

Rated 5 out of 5 stars

Great company

Great company! Staff were friendly,helpful and knowledgeable at each transaction. Certainly my”go to” company when buying or selling.

13 August 2026
Chards Coin and Bullion Dealer logo

Reply from Chards Coin and Bullion Dealer

Hi Peter,

Thank you for your review.

We're pleased to hear that you've had such positive experiences buying and selling with Chards. It's great to know that our team have consistently been friendly, helpful, and knowledgeable throughout your transactions.

Being considered your "go to" company is something we never take for granted, and we appreciate the confidence you've placed in us over time.

Thank you for your support, and we look forward to helping you again in the future.

Kind regards,
Chards Coin and Bullion Dealer

Rated 5 out of 5 stars

Polite and professional service from…

Polite and professional service from Derek.

18 August 2026
Unprompted review
Chards Coin and Bullion Dealer logo

Reply from Chards Coin and Bullion Dealer

Hi John,

Thank you for your review.

We're pleased to hear that you received polite and professional service from Derek. We'll be sure to pass on your kind comments to him, and we're glad he was able to assist you.

Thank you for your support, and we look forward to helping you again in the future.

Kind regards,
Chards Coin and Bullion Dealer

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