chopstixnoodles.co.uk Reviews 

I went to try the Colchester chopstixnoodles, and the food was good, but the automated payment system took 3 payments, and nobody in the shop knew what to do about reimbursing the funds. The payment was taken from my wife’s debit card for £60 in total but our order was only £20. My wife has tried many attempts to get her money back, but the attempts have been fruitless so far, no response, and she has been out of pocket for £40 since 30th September 2026. Outrageous that the shop and staff are clueless, and the company has a responsibility to its clients.
Shocking.

Staff very friendly
However food was dreadful
Guessing it had been sitting since lunchtime
Noodles grim !! and lukewarm
Salt and pepper chicken not hot and soggy , tasted a bit like processed mush ?
Sweet and sour soggy !!!
Oh my goodness what a waste of money. Certainly would not recommend

I ordered extra value meal deal large box vegetable chow mein with two portions of chips and two portions of no chicken and sweet-and-sour and six veggie gyoza they put the two portions of no chicken sweet-and-sour into a little small box with about four chips on top. I had to go back up to the counter and tell them I ordered two chips where they only gave me out another handful of chips, the large chow mein was so small it wasn’t a large box but they only put one helping into it. You pay for the food but they refuse to give it out to you I went up to the counter explained showed my receipt. They completely dismissed me just threw another couple of chips on the top of the box. Very very small portions. I’ve been driving for six hours. I’m starving. I will never go there again.

Store in order and delicious food as well

Lots of spicy tasty options to choose from, a tasty experience

Food was amazinb fresh full of flavour will deffo be coming back

Disgusting. Whist in Milton Keynes I ordered a XL size, only to find the box it came in was a small size box. I asked and all they said was, everything comes in same size box. Only difference is you get an extra helping.

WHAT A RIP OFF

There was a issue with an order delivered by over eats, several items missing and several items added that where not ordered given that so people had allergies this was a problem. Monica at the Blackburn services was extremely helpful and provided a free correct order at a later date of our choosing.

Excellent cheapish vegan options, wedges on cauliflower rice, with no beef teriyaki thrown on top. Nice with spicy sauce, please treat yourself at Sheffield today.
8.99 is cheap in today's sad old greedy world.

Negative: Little expensive. Bottomless drink poor value unless you're extremely thirsty.
Positive: Very popular with my Uni attending daughter and friends. She took me along and I enjoyed it.
Combination box was a good start and spicy sauce lived up to its name.
Service was reasonably quick and customer service good.

Customer service is below zero at Beaconsfield. Ordered large noodles with 3 toppings plus many other items. It was so visually obvious that did not recieve all my toppings. When I told the the young girl serving who could not speak English, she accused me that I swapped the boxes, so I had to open and show the other boxes. The managers response was that do you want me to weigh it? No! I just want what I paid for! Cheating, scummy staff and manager. Happened previously so this time checked before leaving.

Food is good but, why was my fortune from my cookie just a 'leave a review', wtf? Where's my fortune at?

recently used chopstix butlin's, untrained very very slow staff in the speed of snail. after 40 minutes wait I demined to see the manger or supervisor. I was told he's not available. I could clearly see him in the back as earlier he was dealing with another issue. I asked the serving girl the reasons for such a slow service she replied she is pregnant. what a heck this to do with the service. staff works very slowly same person take the order and take the money also serving queue of 30 or 40 people some time. rude and unprofessional staff. when asked question they lough at you. I was served 08/09/26 at 2pm. my kids also could not eat the rise badly prepared.

Chopsticks- Citi center Milton keynes
VERY DISAPPOINTING EXPERIENCE
We arrived at 4:10pm and waited nearly 40 minutes just to be served.
The ordering machines were not working (ALL4) properly and drink machine was also out of order. Staff seemed untrained and unsure how to resolve issues – they clearly need more training on problem-solving and handling equipment faults.
We finally received our order around 5pm, but it was incomplete. Overall, slow service, technical problems and unhelpful staff made this a frustrating visit.

Great customer service 10/10! From Saivishwask, he went above and beyond with greeting me and giving more than I ordered as an extra.
Would recommend to anyone that’s passing through the services.

Tastes really fake, I went to the one in Hull and devastated it’s no longer wok and go! This is awful compared to them plus I had the soy-mazing chicken and beware, it is not veggie!!!! Not soy at all. It needs to read SOY SAUCE luckily I eat meat now and then but was a shock when I was eating it and I’ve since spoken to veggie and vegans and they’ve had the same issue. Please be careful! I wasn’t warned by staff as the other topping I picked was a veggie one

*Small portions
*low quality(lakeside way better).
*some staff members rude.
*lazy only taking orders from the machine.
* not fresh food just sitting.
*also they mess up the order every time I ask for that sauce boost whatever never add it.
*dry.

Jane was amazing in Sunderland and was really supportive

I have eaten at Chopstix on Gallowtree Gate in Leicester several times, but after my latest visit I will never eat there again.

The whole experience was dreadful from beginning to end. The restaurant was not particularly busy, yet the staff refused to take orders at the counter and insisted that customers use the new electronic ordering screens. The system was slow, confusing and difficult to use, with small pictures that made ordering unnecessarily frustrating. It completely ruined what should have been a simple customer experience.

During the time I was there, I personally saw at least three people walk out after being refused counter service because they could not be bothered to struggle with the ordering screen. Staff appeared unwilling to offer any alternative, even though the restaurant was quiet.

When the food eventually arrived, it was extremely poor. Around 75% of the meal appeared to be noodles and rice, both of which were tasteless and mushy. The meat choice also seemed very limited, with chicken appearing to be the only real option available. The food was so disappointing that most of it ended up in the bin.

This was a complete joke from beginning to end. I am requesting a full refund because the food was not of an acceptable standard and was largely inedible. I will also be sharing my experience on social media so that other customers are aware of the poor food, the refusal to provide counter service and the frustrating electronic ordering system.

Based on this visit, I would not recommend this branch.

Service was slow but friendly! HOWEVER! The beeg i got tasted like it had been out for ages and was kinda bad however the chickem was fab and so were the sides! There 7 up did NOT taste like it and was DISGUSTING!!!!! So im giving it a 3