Custom Magnets Direct Reviews 61

Great experience! Geraldine was very attentive and helpful in designing and processing my order for magnets.

Extremely good staff and everything came as described on time! Jessica Ƙ who helped me was fab.

I have to brag on Custom Magnets Direct and specifically Taylor Garr. I was assigned the task of designing/ordering 1,000 magnets for our church members. After shopping around, I decided to give Custom Magnets Direct a try due to their competitive pricing and user friendly website. Once I had entered my information, one of the company representatives, Taylor Garr reached out almost immediately to offer assistance. Taylor was super helpful in walking me through the process as well as answering all my questions. The magnets were completed and shipped super fast. The quality of the magnets is excellent and they match perfectly as described and seen on the website. Once our staff met and talked about our order, we decided to order an additional 1,000 magnets of a different shape, design and size so that our members would have options as to how to use them. I reached back out to Taylor looking for advice as to what we were wanting to accomplish. She quickly responded and made it all happen with ease. We are now looking forward to our second order to come in from Custom Magnets Direct. Custom Magnets Direct will absolutely have our business in the future due to their excellent quality of products as well as competitive pricing. Taylor Garr goes above and beyond to insure the customer is taken care of in every aspect of the business. Thank you to all!

They were professional and provided proof of image before the final production of my custom graphic. There was a mistake in the delivery address which took time to correct. I am pleased with the final result.

Professional and friendly customer service from start to finish! Received order before expected. Excellent quality and price.

I ordered magnets to go with a promotion I was doing. They arrived late, and were terribly printed. The logo went off the magnet on the majority of them. The "best" ones were totally off center. I called immediately and they asked to send photos. I did that a week ago. Today they told me it would be a week, and they haven't even gone back into production. In my opinion, if you screw up someone's order as badly as they did, you put them at the top of the queue and overnight the new product. I'll never do business with them again; people are waiting for this product and I guess they get to just keep waiting. So disappointing.

I had a fantastic experience with Custom Magnets Direct. We had a tight timeline which they met with no problem. The quality of the final product was just what we desired. It was a great price. They even upgraded shipping without us asking in order to make sure that we received our order in time for our event. Every person I interacted with was friendly, competent and clearly focused on excellent customer service.

I am with Los Alamos County Environmental Services and I have had the best customer service with this business since I have started ordering magnets from you. I don't remember her name and I feel awful but she does my orders and is friendly and bubbly and gets it done quickly. They were delivered quickly as well. Thank you!

So far in my order process I have been very impressed with Custom Magnets Direct. I chatted with an agent who was very helpful and got the proof a few hours later. I then received a call from Jennifer Curtis my account executive making sure everything was in order. I have not received the product yet, but due to the great service so far I have no doubt I will be receiving a quality product!

Custom Magnets Direct rocks!!! They were incredibly patient as I tweaked my proof till it was perfect, then I received the finished magnets less than a week later. And they look great--the colors are super vibrant and glossy. I also love that the magnets are made out of recycled materials. Plus Cmagnets.com offers the best prices on the internet. :) I would definitely recommend them to anyone who needs promotional magnets.

Excellent easy buying experience, and the magnets look terrific.

Timothy Lee has been a great rep. Very efficient and responsive with my orders. We've ordered a variety of magnets over the years and they always come with free shipping...great bonus!

Recently we were looking to make some magnets for work and I had the pleasure of dealing with Timothy Lee. Very professional, educated and very fast in response time. I will continue using them and will recommend to anybody as well.
Maria
Miami Fire-Department

Love this service. They double checked all of my info, and checked to see if they could get me any extra discounts.

Timothy Lee with ProImprint helped us in a major way! His ability to coordinate our needs in such a short amount of time was phenomenal. Our event was a huge success - greatly attributed to our custom chairs and the efficient hard work of Timothy Lee!
Thank You Tim!

Great customer service, very professional and extremely patient with the many changes I had. Jennifer Curtis was the best! She gave personal attention to my order and ensured every detail was to my satisfaction. I would definitely refer custom magnets and order from them again.

Tim did a terrific job! Followed up the order to be sure everything was good and even asked when a good time to follow up with me would be ok. So he's not bugging me all the time but will call as I need. Much appreciated.

James was awesome. I have a lot of signs to make and I look forward to working with him.

Great Prices, Products and Ships Quickly.

Working with Andrew was great. Very professional and did an amazing job.