Coral Windows  Reviews 

1,371
TrustScore 4.5 out of 5

4.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 282 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the professional, friendly, and helpful staff, noting their efficiency and tidiness during installations. Many highlight the excellent service, quick installation times, and great communication, alongside high-quality products like beautiful windows and doors that significantly improve properties, all at reasonable prices. However, some customers noted issues with installation quality, including untidy sealant, incorrect measurements, or poorly finished concrete work. Others mentioned concerns regarding communication and after-sales service, citing delays in addressing problems or a lack of information.

What people talk about most

Staff

Consumers generally report positive experiences with staff, highlighting their professionalism, helpfulness,... See more

Service

Reviewers highlight positive aspects of service, with many praising the professionalism, efficiency, and... See more

Quality

Reviewers mention positive feedback about quality, with many praising the high standard of products and... See more

Product

People report positive experiences with product quality, with many customers expressing delight with their... See more

Price

Users describe positive interactions with price, with many reviewers finding the quotes to be reasonable and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Guttering and soffits replaced. Very excellent service.Andy and his assistant Tyler did a great job in the very hot weather.Everything was left clean and tidy with minimal disruption to us. Our expe... See more

Company replied

Rated 5 out of 5 stars

Delighted with our new windows and doors, Scott and Aran that fitted them were brilliant ,hard working and cleaned up after themselves .We didn't expect to have to replace our bay window roof ,but it... See more

Company replied

Rated 5 out of 5 stars

As mentioned in other reviews, we purchased a 200 year old cottage in Cayton near Filey at the beginning of June 2026. One of the jobs that needed immediate attention was to replace an old window and... See more

Company replied

Rated 5 out of 5 stars

We have recently had some of our original wooden soffits on our gable roof ends removed and replaced with UPVC by Coral Windows. At the same time we had roof tiles capped. The job was undertaken by An... See more

Company replied


Company details

  1. #29 of 46 best companies in Double Glazing Installer
  2. #23 of 29 best companies in Conservatory Specialist
  3. #37 of 63 best companies in Door supplier
  4. #23 of 37 best companies in PVC windows supplier
  5. #26 of 36 best companies in Window installation service
  6. #21 of 39 best companies in Window supplier

About Coral Windows

Written by the company

Coral Windows has been a leading provider of windows, doors, conservatories, and extensions in Yorkshire for over three decades.

We offer a wide range of products from industry-leading suppliers. Our team of experts can help you choose the right products for your home and install them to the highest standards.

We are committed to providing our customers with the best possible service. We offer a free consultation and quote along with offering some of the longest guarantees in the industry. We are so confident in our products and service that we do not take a deposit or stage payments and payment is only to be made on completion. So, you can be sure that you are making the right decision.

If you are looking for high-quality windows, doors, or conservatories in Yorkshire, then Coral Windows is the perfect choice for you. Contact us today to learn more about our products and services.

Latest offer
Book a free appointment

SUMMER SALE!

Written by the company

HALF PRICE SALE!
Get a free quotation this month and get fantastic savings!

WE ARE FINALISTS!

INSTALLER OF THE YEAR 2024

INSTALLER OF THE YEAR 2024
We are proud to be finalists for installer of the year at the G Awards 2024, a celebration of the very best window, door & conservatory installers across the UK! 🥂

Contact info

SUMMER SALE!

OUR HALF PRICE SUMMER SALE IS NOW ON! UPGRADE YOUR HOME.

4.6

Excellent

TrustScore 4.5 out of 5

1k reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(1,371)

259 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars
Coral Windows  logo

Reply from Coral Windows

Thank you so much for your wonderful review!

We're delighted to hear you received outstanding service from start to finish. Your kind words mean a great deal to our team and motivate us to keep delivering the highest level of service.

We truly appreciate your support and look forward to helping you again in the future!

Kind Regards,
The Customer Care Team

Rated 5 out of 5 stars

Good experience from start to finish

Good experience from start to finish, Sally was professional concise and a pleasure to deal with gave me a quote for three windows with no silly sales techniques. I was kept updated with timescales and found everyone pleasant to deal with . The fitters were excellent came on time and never stopped working and left no mess

3 July 2026
Unprompted review
Coral Windows  logo

Reply from Coral Windows

Thank you so much for your fantastic review!

We’re delighted to hear that you had a great experience from start to finish. Sally will be especially pleased to know her clear and professional approach made a positive impression.

It’s also great to hear that you felt well informed throughout and that our installation team delivered to such a high standard. We take real pride in being punctual, hardworking, and leaving everything clean and tidy.

We truly appreciate your kind words and your trust in us.

Kind Regards,
The Customer Care Team

Rated 5 out of 5 stars

Front door

Great service from point of first contact Friendly staff who have provided a quality service Thanks

30 June 2026
Coral Windows  logo

Reply from Coral Windows

Thank you for your great review!

We’re delighted to hear that you received friendly service and a quality experience from your very first contact with us. Providing a smooth and positive journey for our customers is something we really take pride in.

Your feedback means a lot to the whole team thank you for choosing Coral!

Kind Regards,
The Customer Care Team

Rated 5 out of 5 stars

Everyone was friendly and very helpfull…

Everyone was friendly and very helpfull , everything was straight forward. Looking forward to dealing with them again, Thanks Coral.

17 July 2026
Coral Windows  logo

Reply from Coral Windows

Thank you for your lovely review!

We’re so pleased to hear that you found everything friendly, helpful, and straightforward that’s exactly the experience we aim to provide for every customer.

It means a lot that you’re looking forward to working with us again, and we’ll be more than happy to help whenever you need us.

Thanks again for choosing Coral!

Kind Regards,
The Customer Care Team

Rated 1 out of 5 stars

Coral Windows lack prioritisation of customer satisfaction and their turn around time in fixing their errors is 10+ weeks

I’ve had a very poor experience with Coral Windows. The first point of the process with their sales rep was as to be expected and I cannot complain about my experience with him. However the service drastically dropped in quality from that point onwards. My window fitting was in complete. The fitters left exposed wood and the concrete used was the incorrect colour. When raising this issue, it took over 2 weeks to come out and inspect this. Once it was agreed that it was a poor finish, I paid 85% of the invoice. But then it took almost 9 weeks for someone to come out and correct the issues. After this, I was bombarded with WhatsApp message and phone calls to make payment for the remaining 15% of the invoice. Due to my work commitments, I was unable to respond immediately. I then received a threatening voicemail from Coral regarding a 7 day letter, which I find very ironic considering their inability to stick to appropriate timescales. Overall Coral lack prioritisation of customer satisfaction and I received a very poor service.

17 July 2026
Unprompted review
Coral Windows  logo

Reply from Coral Windows

Good Afternoon, we cannot agree with any of the detail in this review and while we apologise that you experienced some issues within the construction process, which were rectified, as is our policy our customers don't pay for work that is not done, as such we did not request any money for this part of the work until it was complete, many of our competitors can take as much as 75% before the job even starts work. Once it was done the you chose to not respond to any communications at all for 2 weeks (you say you had work commitments, although you didn't tell us this at the time, we would always advise customers let us know if they have issues paying rather than ignoring communications) and when rung from a different number, you answered then you hung up when we said who was calling, so to us it then seemed unlikely this was due to being busy, at this point we have no choice but to pursue other means of recovering money as you refused to communicate, even once this was escalated to a senior manager for a further week.

Rated 5 out of 5 stars

Coral Windows .

As mentioned in other reviews, we purchased a 200 year old cottage in Cayton near Filey at the beginning of June 2026. One of the jobs that needed immediate attention was to replace an old window and upgrade the rear door to a modern secure Stable door that fitted into the age of the cottage. Many companies were asked for quotes but the only one that stood out from initial contact to fitting was Coral. Straight to the point, no faffing with salesman that thought I'd just fell off a Xmas Tree, just good quality products that were sold to me by a knowledgeable salesman then fitted by a guys that new exactly what they were doing. Their quote was mid range that suited our budget and from start to finish the job was done in just over 3 weeks. Thank you team Coral.
10/10 from us . MW.

2 July 2026
Coral Windows  logo

Reply from Coral Windows

Thank you so much for your fantastic review!

It was a real pleasure working on your beautiful 200-year-old cottage, and we’re delighted to hear that you’re happy with both the products and the service. We always aim to keep things straightforward, honest, and tailored to each home especially when it comes to properties with so much character.

I’ll be sure to pass your kind words on to the whole team, from sales through to installation - they’ll really appreciate it.

Thanks again for choosing Coral, and we wish you all the best as you continue making your cottage your own!

Kind regards,
The Customer Care Team

Rated 5 out of 5 stars

Guttering and soffits replaced.

Guttering and soffits replaced.
Very excellent service.Andy and his assistant Tyler did a great job in the very hot weather.Everything was left clean and tidy with minimal disruption to us.
Our experience having our conservatory roof replaced previously and now the guttering last week we highly recommend Coral.Many thanks.

10 July 2026
Unprompted review
Coral Windows  logo

Reply from Coral Windows

Thank you so much for your wonderful review!

We’re delighted to hear that you’re pleased with your new guttering and soffits, and that you had another positive experience with us following your conservatory roof replacement. Andy and Tyler will be especially pleased to hear your kind words we’ll be sure to pass your feedback on to them, particularly for their hard work in such hot weather!

It’s great to know everything was completed to a high standard and with minimal disruption. Your recommendation truly means a lot to us.

Many thanks again for choosing Coral, we really appreciate your continued support!

Kind regards
The Customer Care Team

Rated 5 out of 5 stars

Good reliable service and great quality…

Good reliable service and great quality fitting of the door

22 June 2026
Coral Windows  logo

Reply from Coral Windows

Thank you so much for your kind words! We’re really pleased to hear you were happy with the service and the quality of the door fitting. Your feedback means a lot to us, and we truly appreciate your support.

Kind regards,
The Customer Care Team

Rated 5 out of 5 stars

Helpful and efficient local business

Helpful and efficient local business. Competitive pricing. Really quick turn around from initial visit, to survey and installation. Happy with the quality of the finished product.

9 June 2026
Coral Windows  logo

Reply from Coral Windows

Thank you very much for your review.

We’re really pleased to hear you found our team helpful and efficient, and that you were happy with our pricing and quick turnaround from initial visit through to installation. It’s also fantastic to know you’re pleased with the quality of the finished product.

Your feedback means a lot to us, and we truly appreciate you choosing us.

Kind regards,
The Customer Care Team

Rated 5 out of 5 stars

Good , delightful experience

Good product, fantastic fitters. Can't praise it any more.

23 June 2026
Coral Windows  logo

Reply from Coral Windows

Thank you so much for your kind words!

We’re delighted to hear you’re happy with the product and that our fitters made such a great impression we’ll be sure to pass your praise on to them.

It really means a lot that you’d recommend us so highly. Thanks again for choosing us.

Kind regards,
The Customer Care Team

Rated 5 out of 5 stars

Professional when they came out to look…

Professional when they came out to look at the door got done with it

And also when the guys came to fit the door experience was okay. Thank you very much. I know it’s not a cheap door, but you can see the quality.

15 June 2026
Coral Windows  logo

Reply from Coral Windows

Thank you very much for your review!

We’re really pleased to hear that you found our team professional from the initial visit through to the installation. It’s great to know the fitting experience met your expectations and that you can clearly see the quality of your new door.

Thank you again for choosing us we truly appreciate your feedback.

Kind Regards,
The Customer Care Team

Rated 5 out of 5 stars

Excellent service from beginning to…

Excellent service from beginning to end! So refreshing! Thank you very much :)

17 June 2026
Coral Windows  logo

Reply from Coral Windows

Thank you so much for your kind words! We’re absolutely delighted to hear you had such a positive experience from start to finish. It really means a lot to us that you found our service refreshing. We truly appreciate your support and look forward to welcoming you again soon.

Kind regards
The Customer Care Team

Rated 5 out of 5 stars

If you need replacement windows don't hesitate to choose Coral Windows.

From first contact to completion, the whole experience of having every window in my house, along with the porch, replaced with triple glazed units was straightforward with the minimum of disruption. The two excellent fitters, Dan and Liam, worked tidily and efficiently and did a quality job with no damage whatsoever to the internal decoration. When a minor problem did arise the project manager Lewis travelled over and resolved it on site with no delay. The finished job is high quality and has improved my property significantly. No deposit or payment was required until the job was completed to my satisfaction.
I would recommend this company without hesitation.

22 June 2026
Coral Windows  logo

Reply from Coral Windows

Thank you so much for your fantastic and detailed review!

We’re delighted to hear that your experience from first contact through to completion was smooth and hassle-free. It’s great to know that Dan and Liam delivered such a high standard of workmanship while keeping everything tidy and causing minimal disruption to your home.

We’re also pleased that Lewis was able to step in quickly and resolve the minor issue without delay - providing that extra peace of mind is something we always strive for.

It’s wonderful to hear how much the new windows and porch have improved your property, and we’re especially glad you felt confident in our process, including our no-deposit policy.

Thank you again for your recommendation it truly means a lot to us, and we’d be more than happy to help you again in the future!

Kind regards,
The Customer Care Team

Rated 5 out of 5 stars

Would absolutely recommend Coral

Would absolutely recommend Coral. Extremely happy with the service. We had a full house done. Windows, doors and a french door. This was done by Dan and Liam. We also got the roofline replaced by Andy and Tyler. Everyone was friendly and professional. Lewis managed the whole process and was always available. Would absolutely use again!

9 June 2026
Coral Windows  logo

Reply from Coral Windows

Thank you so much for your fantastic review!

We’re absolutely delighted to hear how happy you are with your full house installation. It’s great to know that Dan and Liam did an excellent job with your windows, doors, and French door, and that Andy and Tyler took good care of your roofline replacement.

We’ll be sure to pass on your kind words to the whole team – they’ll really appreciate it. It’s also wonderful to hear that Lewis kept everything running smoothly and was always there when you needed him.

Your recommendation means a lot to us, and we’d be thrilled to work with you again in the future!

Kind regards,
The Customer Care Team

Rated 5 out of 5 stars

Excellent experience

Excellent experience from start to finish. Excellent quality of windows and excellent fitting team. Lee, Phil and Mark worked together like a well oiled machine. They worked so hard and were so helpful and professional. I couldn’t give a better recommendation.

23 June 2026
Unprompted review
Coral Windows  logo

Reply from Coral Windows

Thank you so much for your amazing review! We’re delighted to hear that you had an excellent experience from start to finish and that you’re pleased with the quality of the windows.

Lee, Phil, and Mark will be especially grateful for your kind words – they take great pride in their work and teamwork, so it’s fantastic to hear they made such a positive impression.

We truly appreciate your recommendation and your support. If you ever need anything in the future, we’d be more than happy to help!

Kind regards,
The Customer Care Team

Rated 3 out of 5 stars

Had my door fitted less than a week ago…

Had my door fitted less than a week ago and really happy with the finished product, however everything else was a bit of a shambles from beginning to end and even had some kind of glue or silicone left all down my drive after just having it re sanded and sealed but was told to "buy something off amazon" to clean it, not really impressed.

18 June 2026
Coral Windows  logo

Reply from Coral Windows

Good Morning, we are so glad you are happy with the finished product, but we are sorry that the cleanliness was not up to standard. A member of our senior management team will be in touch.

Rated 5 out of 5 stars

All work done on time and very clean…

All work done on time and very clean job good worker

15 June 2026
Coral Windows  logo

Reply from Coral Windows

Thank you for your review! I really appreciate your kind words. It was a pleasure working with you, and I’m glad you were happy with the quality and cleanliness of the job, as well as the timely completion. If you ever need anything in the future, don’t hesitate to get in touch!

Kind regards,
The Customer Care Team

Rated 2 out of 5 stars

Facts:

Facts:
I was told by a Coral employee that a bad review won’t appear on Coral’s website.
More expensive frame than required presented by sales.
The price for the windows was agreed, contracts signed, showing scaffolding not needed, other window suppliers told I’d be using Coral, surveyor visits and now scaffolding needed. The cost to me £470 and I couldn’t have my preferred choice of glass in the bathroom. This has really annoyed me and I don’t think it’s fair.
Roofing tiles needed replacing.
Incorrect render colour used for repair.
Render repairs needed replacing, second team much better finish.
Sealant needed to be redone on front windows.
36 phone calls, 17 with sales, 19 instillation with then replace and repair.
9 follow up visits.
Instillation begun 5th May, last repair or replace visit 18th June.
Sales readily available, surveyor seemed knowledgeable, installation manager responded quickly and efficiently. He came himself to help to finally get the job completed to a satisfactory standard.
Wonder if the payment for a recommendation I used will appear?

My response to the Coral reply.
When talking to the sales team scaffolding was discussed and it was the experienced Coral manager who decided it wasn’t needed, a price was agreed and contract signed. Following the surveyor’s recommendation scaffolding was needed but the extra £470 cost was passed to me. I don’t think it’s fair that this extra cost was passed to me after price agreed and contract signed. The Coral manager should have factored it in before negotiating the price, they will have considered such decisions for every job. The surveyor did say this problem with scaffolding has happened quite regularly.
Yes I do know any monies for recommendations goes to the person who has made the recommendation, it was explained by the Coral manager every time I have asked.

Further info - a week has passed and no one has contacted me.
Finally senior management did contact me and my daughter received the recommendation money very quickly.
Coral have accepted they have made mistakes so I hope things improve and I have been given a small payment.

22 June 2026
Unprompted review
Coral Windows  logo

Reply from Coral Windows

Good morning.

We are sorry you were not happy overall with the service you received from Coral. It's great you were happy with the surveyors knowledge, and if they called for scaffold on the work, there is no way the work could be done safely without scaffolds, this is exactly why we send these knowledgeable people otherwise this would be spotted at install, which I am sure you will agree is much worse. Our installation managers are second to none and we always make sure all snags are complete and our customers can be be comfortable throughout that process because we don't take any money up front, unlike all our competitors. Render is almost impossible to match perfectly and we warn all customers with render of that at survey.

We are genuinely sorry though that you had a negative experience and a member of our senior management team will be in touch to discuss this with you. With regard to recommendation, we only give this when the person who was recommended has bought and it goes to the person doing the recommending as long as it is done through the correct process otherwise we cannot track it. If you believe you are eligible though please mention this to the senior manager who calls you and they can sort that out for you.

Rated 5 out of 5 stars

The fitter he was so perfeshanal clean…

The fitter he was so perfeshanal clean tidy and perlite

2 June 2026
Coral Windows  logo

Reply from Coral Windows

Thank you so much for your review! We’re really pleased to hear that you were happy with the service. It’s great to know our fitter made such a positive impression by being professional, clean, tidy, and polite. We’ll be sure to pass on your kind words. Thanks again for choosing us!

Kind regards,
The Customer Care Team

Rated 5 out of 5 stars

Coral windows exceptional service 👍

I'm very happy to recommend Coral windows for your house renovations. Everyone I dealt with from Charles who came to my house for the initial appointment and he was the only representative who made smart choices in advising me for a much better result from what I was expecting. And the people who kept me informed over the phone of every stage in the process. And finally to the 2 fitters Scott and Ben who were very professional, friendly, courteous and very importantly tidy, thanks guy's for a really great job done well, and now I'm the envy of all my neighbours 🙂

18 June 2026
Unprompted review
Coral Windows  logo

Reply from Coral Windows

Thank you for your fantastic 5-star review!

We’re really pleased to hear how happy you are with the whole experience from start to finish. It’s great to know Charles was able to offer helpful advice during your initial appointment, and that our office team kept you well informed throughout the process.

We’ll also be sure to pass on your kind words to Scott and Ben for their professional and tidy workmanship. We really appreciate your recommendation and are delighted you’re so pleased with the end result.

Thank you again for choosing us!

Kind regards,
The Customer Care Team

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look