Hiccup with the delivery system, but kept up to date by EVRI so no worries or concern, package arrived safely as advised. Have ordered many times from Cotton Trader's and confident of the qualit... See more
Company replied
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Review summary
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I particularly like that you can easily contact the company by phone and speak to someone. Returns process is very straightforward. Trustworthy company but clothing quality is variable. The main downs... See more
Company replied
Good quality, fair prices but inside leg measurements on Ultimate and Signature mens chinos a clog out. I ordered 31" for Ultimate and 29" for signature chinos, they were more like 34", which nece... See more
Company replied
The T shirt and shorts I bought were very good. Sadly the "Track your order" was absolutely useless. It doesn't tell me the progress in any way whatsoever. Just the same when the parcel went to E... See more
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Company details
- #317 of 595 best companies in Clothing Shop
- #194 of 279 best companies in Fashion accessories shop
- #149 of 238 best companies in Men's clothes shop
- #117 of 218 best companies in Shoe shop
- #128 of 255 best companies in Ladies' clothes shop
Written by the company
Our clothes are made to be lived in and loved for a long time. We go to great lengths to source skin-kind cotton, with a rainbow of colours and a huge selection of sizes to choose from – so whether you’re an XS or a 5XL, you’ll find something to suit you. We'd love to hear how you found your recent experience with us, so we can make any future experiences with Cotton Traders even better! If you have any questions on our service, please visit our comprehensive FAQs at www.cottontraders.com/customer-service-faq. Here you will also find a 'Contact Us' button in case you would like to speak to one of our friendly customer care advisors. Plus don't forget if you visit our website and sign up to receive our email offers and exclusives you will receive 10% off your first order.
Contact info
Cotton Hub, Merlin Court, Atlantic Street, WA14 5NL, Altrincham, United Kingdom
- Orderline 0844 844 1111 Customer Care 0161 286 4321
- cottontraders.com
4.4
Excellent
212k reviews
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Good service
Good service,delivery and price.
Had to return item as didn't suit me. No problem with refund, won't stop me buying from them again.
1 July 2026
Not yet had refund for returned item
Not yet had refund for returned item. Ever is too long in delivering goods.
23 July 2026
My go to company for quality and choice.
My latest purchase from Cotton Traders was, as always, easy to order from a huge selection.
I received it quickly and was kept informed of its progress until it reached me.
I trust Cotton Traders to give good service and good quality products. Sizes are usually correct and garments fit well.
One minor criticism, could there be a few more plain colour dresses? The heavily overall patterned dresses with long sleeves can be a bit too much.
I've shopped with the company for almost 20 years and wouldn't buy my jeans from anywhere else.
22 July 2026
The sandals are excellent
The sandals are excellent. Well made and comfortable. The sneakers rather less so. I think I should have bought lace-ups instead.
23 July 2026
My order was due last week & I still…
My order was due last week & I still haven't got it
23 July 2026
Reliable and great value
As always, never let down on product, delivery and communication
23 July 2026
From ordering my goods I was impressed…
From ordering my goods I was impressed with the efficient and quick way my order was dealt with and delivered.
Thank you.
23 July 2026
Polite and friendly staff when picking…
Polite and friendly staff when picking up delivery
23 July 2026
Lovely dress
Lovely dress, perfect fit and cool and loose to wear( wear with belt for more stylish look )
23 July 2026
Overall exoerience
Having been a longstanding CT Gold member, the overall experience is good. From ease of ordering, quality of goods and speedy delivery service, all are recommended.
22 July 2026
Ordered 2 items and only 1 arrived
Ordered 2 items and only 1 arrived, called the same day to report it and the customer service guy dispatched the item ( he was great) but I am still waiting for the item and confirmation it’s coming and it’s been nearly a week
23 July 2026
Great service
Great service, great quality, great selection and great prices making it great value
23 July 2026
Items arrived quickly and in good…
Items arrived quickly and in good condition sadly returning as tops all too long
23 July 2026
Trousers are excellent but someone…
Trousers are excellent but someone needs to sort out the problem with the pull together ties - every pair (6) I own has failed
11 September 2025
Excellent service from Cotton Traders
Excellent service from Cotton Traders. The products are great quality, and the delivery was super speedy on top, a pleasure to order from.
22 July 2026
Sent stuff back
Sent stuff back. Because despite ordering exact product I already own when it arrived it was too small. Sizes have changed
16 July 2026
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