Hiccup with the delivery system, but kept up to date by EVRI so no worries or concern, package arrived safely as advised. Have ordered many times from Cotton Trader's and confident of the qualit... See more
Company replied
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Review summary
Created with AI, based on recent reviews
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Reviews shaping this summary
I particularly like that you can easily contact the company by phone and speak to someone. Returns process is very straightforward. Trustworthy company but clothing quality is variable. The main downs... See more
Company replied
Good quality, fair prices but inside leg measurements on Ultimate and Signature mens chinos a clog out. I ordered 31" for Ultimate and 29" for signature chinos, they were more like 34", which nece... See more
Company replied
The T shirt and shorts I bought were very good. Sadly the "Track your order" was absolutely useless. It doesn't tell me the progress in any way whatsoever. Just the same when the parcel went to E... See more
Company replied
Company details
- #317 of 595 best companies in Clothing Shop
- #194 of 279 best companies in Fashion accessories shop
- #149 of 238 best companies in Men's clothes shop
- #117 of 218 best companies in Shoe shop
- #128 of 255 best companies in Ladies' clothes shop
Written by the company
Our clothes are made to be lived in and loved for a long time. We go to great lengths to source skin-kind cotton, with a rainbow of colours and a huge selection of sizes to choose from – so whether you’re an XS or a 5XL, you’ll find something to suit you. We'd love to hear how you found your recent experience with us, so we can make any future experiences with Cotton Traders even better! If you have any questions on our service, please visit our comprehensive FAQs at www.cottontraders.com/customer-service-faq. Here you will also find a 'Contact Us' button in case you would like to speak to one of our friendly customer care advisors. Plus don't forget if you visit our website and sign up to receive our email offers and exclusives you will receive 10% off your first order.
Contact info
Cotton Hub, Merlin Court, Atlantic Street, WA14 5NL, Altrincham, United Kingdom
- Orderline 0844 844 1111 Customer Care 0161 286 4321
- cottontraders.com
4.4
Excellent
212k reviews
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Reliable brand
Have bought regularly from CT and found the products very good quality, good colours and fit well
23 July 2026
Nice dressing gown comes up on the…
Nice dressing gown comes up on the larger side but not a criticism as this gives you a bit more room. Did return two to local shop refunded very promptly ordered more than one to get size right different manufacturers sizes vary significantly, very happy with service and dressing gown. Peter
22 June 2026
Paying for delivery and returns
22 July 2026
VALUE FOR MONEY
Ordered a pair of trousers for my husband. They came in good time, nicely packed. He is thrilled with the trousers, they are good quality and fit well. I will certainly be ordering again from Cotton Traders when I need something. Thank you Cotton Traders, such a good company to deal with and you know you are getting value for money.
23 July 2026
The service from cotton traders is very…
The service from cotton traders is very good.
The quality of the goods Is also very good, everything we buy is delivered on good time and superb quality.
23 July 2026
Cotton Traders means quality clothing
In my view Cotton Traders means quality clothing and they’ve never let me down with my shorts and Polo shirts. And I always look for their Sales which are great
22 July 2026
Easy to use website
Easy to use website. Fast delivery. Good value sandal. Comfortable with Velcro fastenings that can be adjusted.
23 July 2026
Great company to buy from…
Very easy to order and delivered very fast. Lovely t shirts, 100% cotton, true to size. Would definitely recommend
23 July 2026
Good quality items at a fair price .
Good quality items at a fair price .
True to size which is refreshing!
Prompt delivery.
Wash well and easy to care for clothing.
Easy to order online and helpful customer service when needed to answer any questions.
I do recommend the jogging bottoms especially
23 July 2026
Hard to put a rating on these shoes
Hard to put a rating on these shoes, as I bought a pair two years ago and they lasted through constant farm work every day. They were comfortable and easy to get on and off. So when they finally gave up I bought a new pair in May 2026 and by the end of July 2026 both shoes had the soles flapping away from the uppers. I am hoping that this pair I have bought as replacement last like the first pair. So probably 5 stars for the first pair and 1 star for the second. Fingers crossed for this current purchase.
23 July 2026
I can trust the quality and fit
A nice offer of free delivery, but I would have ordered my shorts anyway for I know I can trust the quality and fit.
I could do with a few less promotional emails, as well as the magazine.
Delivery was good and on time
22 July 2026
Quality products and excellent service
23 July 2026
Sometimes there are quite big…
Sometimes there are quite big differences in sizes. I recently purchased 2 pairs of trousers and the leg lengths between each pair varied by 2 cm! Also, I purchased 2 similar skirts size 20 for my wife. A caramel coloured one is a slightly small 20 but is ok The blue one is labelled 20 but is either a size 14 or 16, much smaller and will be returned. Disappointing variations..
23 July 2026
Good service
Good service,delivery and price.
Had to return item as didn't suit me. No problem with refund, won't stop me buying from them again.
1 July 2026
Not yet had refund for returned item
Not yet had refund for returned item. Ever is too long in delivering goods.
23 July 2026
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