Hiccup with the delivery system, but kept up to date by EVRI so no worries or concern, package arrived safely as advised. Have ordered many times from Cotton Trader's and confident of the qualit... See more
Company replied
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Review summary
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I particularly like that you can easily contact the company by phone and speak to someone. Returns process is very straightforward. Trustworthy company but clothing quality is variable. The main downs... See more
Company replied
Good quality, fair prices but inside leg measurements on Ultimate and Signature mens chinos a clog out. I ordered 31" for Ultimate and 29" for signature chinos, they were more like 34", which nece... See more
Company replied
The T shirt and shorts I bought were very good. Sadly the "Track your order" was absolutely useless. It doesn't tell me the progress in any way whatsoever. Just the same when the parcel went to E... See more
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Company details
- #317 of 595 best companies in Clothing Shop
- #194 of 279 best companies in Fashion accessories shop
- #149 of 238 best companies in Men's clothes shop
- #117 of 218 best companies in Shoe shop
- #128 of 255 best companies in Ladies' clothes shop
Written by the company
Our clothes are made to be lived in and loved for a long time. We go to great lengths to source skin-kind cotton, with a rainbow of colours and a huge selection of sizes to choose from – so whether you’re an XS or a 5XL, you’ll find something to suit you. We'd love to hear how you found your recent experience with us, so we can make any future experiences with Cotton Traders even better! If you have any questions on our service, please visit our comprehensive FAQs at www.cottontraders.com/customer-service-faq. Here you will also find a 'Contact Us' button in case you would like to speak to one of our friendly customer care advisors. Plus don't forget if you visit our website and sign up to receive our email offers and exclusives you will receive 10% off your first order.
Contact info
Cotton Hub, Merlin Court, Atlantic Street, WA14 5NL, Altrincham, United Kingdom
- Orderline 0844 844 1111 Customer Care 0161 286 4321
- cottontraders.com
4.4
Excellent
212k reviews
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Great service
Great service, great quality, great selection and great prices making it great value
23 July 2026
Items arrived quickly and in good…
Items arrived quickly and in good condition sadly returning as tops all too long
23 July 2026
Trousers are excellent but someone…
Trousers are excellent but someone needs to sort out the problem with the pull together ties - every pair (6) I own has failed
11 September 2025
Excellent service from Cotton Traders
Excellent service from Cotton Traders. The products are great quality, and the delivery was super speedy on top, a pleasure to order from.
22 July 2026
Sent stuff back
Sent stuff back. Because despite ordering exact product I already own when it arrived it was too small. Sizes have changed
16 July 2026
I Good service was very pleased with the goods and so reasonable in price.
I was very pleased with my order and it was delivered within a few days after my order was placed.
22 July 2026
Good quality shirts would recommend
I purchased shirts for my husband through Debenhams they were very good quality material would highly recommend to a friend delivery was great as always and at good price
22 July 2026
Ease of the ordering on line and quick…
Ease of the ordering on line and quick delivery to a store for collection
22 July 2026
Speedy delivery with no problems
22 July 2026
My husband ordered his clothing and it…
My husband ordered his clothing and it was delivered promptly, on time and packaged well
22 July 2026
Good Service. Good Quality.
I was kept informed at all times for delivery and in fact received my parcel earlier than expected.
The quality of the clothes are very good and wash nice and keep their shape.
I would certainly recommend Cotton Traders.
22 July 2026
Its a shame The garments are well made and…
The garments are well made and sometimes value for money.
The sales staff could do with some customers service training......
When spending a high value standard postage should be free!
1 July 2026
Always pleased with the quality of the…
Always pleased with the quality of the goods also the prompt delivery.
21 July 2026
WHEN YOU STATE FREE DELIVERY i expect…
WHEN YOU STATE FREE DELIVERY i expect it to be given on the order what i find is i always have to ring up after order is placed and then get a refund
22 July 2026
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