I bought seersucker shirts. They were good, reasonably priced and as described, which has not always been my experience with Cotton Traders. The picking and delivery took several days, which, in the d... See more
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Our clothes are made to be lived in and loved for a long time. We go to great lengths to source skin-kind cotton, with a rainbow of colours and a huge selection of sizes to choose from – so whether you’re an XS or a 5XL, you’ll find something to suit you. We'd love to hear how you found your recent experience with us, so we can make any future experiences with Cotton Traders even better! If you have any questions on our service, please visit our comprehensive FAQs at www.cottontraders.com/customer-service-faq. Here you will also find a 'Contact Us' button in case you would like to speak to one of our friendly customer care advisors. Plus don't forget if you visit our website and sign up to receive our email offers and exclusives you will receive 10% off your first order.
Cotton Hub, Merlin Court, Atlantic Street, WA14 5NL, Altrincham, United Kingdom
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Web site and order process were easy. Delivered on time. Item was as described and time will tell if good quality. Appears good....
Shopping with you is quick and easy and delivery when told to expect. No complaints at all.
The first order I put in was taking a long time to be delivered so I called and spoke to your representative he explained that you were extremely busy and apologised. I put in a second order and everything was delivered at the same time in two days. The items are of good quality and fit very well. I am very happy.
Trousers good colour good fit and value for money. Could not give 5 stars as material snags easily.
The sizing at Cotton Traders is probably two sizes smaller than companies such as Crewe, Joules and Seasalt. I’ve had this on a previous order but I gave those trousers to my son, thinking it’s a ‘one-off’ but these shorts were too expensive not to return them. Also the return process seems very slow. Posted with Evri on Monday 20th, online tracking goes into abeyance on Wednesday 22nd, no updates or refund since then, and nothing online.
Collection from a nearby store makes returns convenient too. Clothes fitted well and delivery was prompt.
Only company I can rely on to buy clothes of a good quality and correct sizes for me and my husband. Also they sell clothes "during" the summer season- not just 3 months before!
from ordering items to delivery is always excellent, you`re always informed of any problems or late delivery throughout.
Love my purchases as always good quality & sizing
Will probably get more later in the year
Easy to use 'catalogue', good range of products for both male and female, reassuring to know that you can return goods without any hassle (not that I often have to return everything) as everything is accurate sizing
Have been buying the casual suede slip ins for many many years you have now changed them the sizes are all over the place size 8 is now seems a size nine so sending them back.
Easy to locate what was required, useful size guide, order delivered in a timely fashion. Good fit, good quality and lovely colour.
Once again all the products that I ordered were of excellent quality and fitted us well. Cotton Traders is my go to place for clothing and is hard to beat.
Very pleased with the costume. finally received it after phoning cotton traders up and they sent another one as Evri lost the first parcel
Ordering is very easy on Cotton Traders website. I ordered a swimsuit and I am SO pleased with it. The quality is very high and its a comfortable fit, giving me confidence in wearing swimwear. Delivery was perfect with notifications to communicate the journey of my order
Very easy to order the top that I wanted online. The order was dispatched quickly & arrived safely a few days later. Always a bit iffy ordering something online but I’m very pleased with the quality & fit of this top.
Would certainly recommend.
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