I bought seersucker shirts. They were good, reasonably priced and as described, which has not always been my experience with Cotton Traders. The picking and delivery took several days, which, in the d... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Been Cotton Traders customers for many years, so am well aware of the quality and value of their clothing ranges. These items came to the usual good standards, competitively priced. Ordering through t... See more
Company replied
I've been a customer of Cotton Traders for years. I keep coming back because I'm consistently very pleased with the quality, fit, styling and prices of the goods on offer. I mostly buy clothes, but... See more
Company replied
I order quite regularly from Cotton Traders and I never have been disappointed so far. The products are great, of good quality and they are a good fit. There are plenty of promotions too which come u... See more
Company replied
Company details
- #317 of 596 best companies in Clothing Shop
- #193 of 278 best companies in Fashion accessories shop
- #147 of 237 best companies in Men's clothes shop
- #117 of 217 best companies in Shoe shop
- #128 of 254 best companies in Ladies' clothes shop
Written by the company
Our clothes are made to be lived in and loved for a long time. We go to great lengths to source skin-kind cotton, with a rainbow of colours and a huge selection of sizes to choose from – so whether you’re an XS or a 5XL, you’ll find something to suit you. We'd love to hear how you found your recent experience with us, so we can make any future experiences with Cotton Traders even better! If you have any questions on our service, please visit our comprehensive FAQs at www.cottontraders.com/customer-service-faq. Here you will also find a 'Contact Us' button in case you would like to speak to one of our friendly customer care advisors. Plus don't forget if you visit our website and sign up to receive our email offers and exclusives you will receive 10% off your first order.
Contact info
Cotton Hub, Merlin Court, Atlantic Street, WA14 5NL, Altrincham, United Kingdom
- Orderline 0844 844 1111 Customer Care 0161 286 4321
- cottontraders.com
4.4
Excellent
212k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Style comfort.
Good morning , I am satisfied with the orders that I have made from Cotton Traders . Thank you. The outfits are comfortable and fit me. well.Machine washable . Cotton traders can be reccomended. They are a well known name
21 July 2026
I was able to go into my nearest shop &…
I was able to go into my nearest shop & try on a top but unfortunately it was too big & I needed the size down but they didn't have any in. So I ordered 2 in the size I wanted online & got them delivered to the shop for free & I collected when I was passing a few days later. So easy. I love the tops & I even got asked whilst out that my top was lovely & where did I get it. Made me feel good.
21 July 2026
very satisfiedgood qaulity and comfortable,5stars…
good qaulity and comfortable,5stars from me thank you
21 July 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Shoes advertised as wide fitting but on…
Shoes advertised as wide fitting but on receipt found them to be a normal width size. Out of pocket with postal costs.
21 July 2026
Reply from Cotton Traders
Hi,
Thank you for taking the time to leave a review. We are so sorry to hear of your disappointment with the width of the shoes, and I have passed your valuable feedback to our buying team. I have today issued you with a further refund so that you have now received a full refund. This refund will show back in your original payment methos within the next 3-5 working days.
We sincerely apologise for any inconvenience caused by this and I do hope that we can meet your needs in the future.
Kind regards,
Jennifer
I was unable to get my beloved Sloggy…
I was unable to get my beloved Sloggy pants from my local high street. Much to my surprise , found them, on line, with Cotton Traders. Quick delivery and great pants.
18 July 2026
Frankly knowing i,m addicted to cotton…
Frankly knowing i,m addicted to cotton traders doesn,t phase me .
The quality of everything purchased is 1st class hence coming back again & again .
21 July 2026
Good range of products.
Good range of products at really good prices. Easy to order and deliveries are quick.
20 July 2026
Reply from Cotton Traders
Hi,
Thank you for taking the time to leave a review. We are so sorry to hear that your order did not reach you. On looking into our records, I can see that you have spoken with an advisor regarding this. Further to this I have passed put a complaint in to our courier service to help improve their service in the future.
We sincerely apologise for any inconvenience caused by this, thank you for bringing this to our attention and I do hope that we can meet your needs in the future.
Kind regards,
Jennifer.
Cotton at a reasonable price
Easy to find what I was looking for on line and place the order. Delivered quite quickly. Good quality at a reasonable price. I bought cotton bras to wear in this hot weather. The only complaint I have is that there are no B cups available. I had to buy C and after washing, they seem to fit a little better.
20 July 2026
This company does excellent clothing…
This company does excellent clothing and is reasonable on the price front i have only ever had one issue and that was sorted out immediately I would recommend them to anyone 😀
20 July 2026
The sandals are comfortable
The sandals are comfortable, suitable for wide feet. Unfortunately no instep support. It for long walk.
20 July 2026
Delivery and quality of item it was for…
Delivery and quality of item it was for a friend and he was really pleased ⭐️⭐️⭐️⭐️⭐️
20 July 2026
I love shopping with Cotton Traders…
I love shopping with Cotton Traders they have beautiful products in their catalogue I especially love their Black Suede Shoes would not go past them.
19 July 2026
Cotton Traders
Cotton Traders have proved themselves reliable over the twenty years plus I have been a customer and I have found their clothing, in the majority of instances, to be very pleasing.
20 July 2026
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.