Cotton Traders Reviews 

218,746
•
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Considering 29,274 reviews, reviewers overwhelmingly had a great experience with this company. Consumers consistently praise the exceptional quality of the garments, mentioning that the fabrics feel comfortable, wash well, and maintain their condition over many years of regular wear. Buyers also love the reliable sizing, wide variety of clothing options, and fast, effective delivery services including very convenient click and collect choices. However, some customers also noted occasional issues with inconsistent sizing, meaning clothes occasionally arrived in unexpected measurements or incorrect proportions. A few reviewers also experienced problems with delivery delays, poor courier handling, or receiving the wrong items in their online orders.

What people talk about most

Product

Clients share positive opinions on product quality, frequently praising the reliable sizing, durable fabrics,... See more

Quality

Customers had positive experiences with quality, frequently highlighting the durable materials, perfect fit,... See more

Delivery service

Reviewers highlight positive aspects of delivery service, frequently expressing satisfaction with prompt... See more

Order

Customers consistently note positive experiences with order processes, highlighting easy website navigation,... See more

Service

Reviewers mention positive feedback about service, consistently highlighting the fast delivery,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I bought several tops from Cotton Traders 25 years ago. Sweatshirts, t-shirts, long sleeve shirts. Soft, thick, high quality 100% cotton. Never the height of fashion, but well designed, well made, in... See more

Company replied

Rated 5 out of 5 stars

Very pleased with Cotton Traders, started to order for items for Christmas presents, everything is stock I have ordered. Communication is excellent, always send me a E Mail to say they have reciev... See more

Company replied

Rated 5 out of 5 stars

After giving this company one star rating ,the company contacted me by phone. They finally understood my problem with my order. They really went the extra mile to both sort out my problem and their w... See more

Company replied

Rated 5 out of 5 stars

Ordered the coat i liked on line got a 10% discount as a new customer. I choose to have it as collect in store as shop not to far away and good reason to go out received the email telling me my order... See more

Company replied


Company details

  1. Clothing Shop
  2. also in
  3. Fashion accessories shop
  4. Ladies' clothes shop
  5. Men's clothes shop
  6. Shoe shop

Written by the company

Our clothes are made to be lived in and loved for a long time. We go to great lengths to source skin-kind cotton, with a rainbow of colours and a huge selection of sizes to choose from – so whether you’re an XS or a 5XL, you’ll find something to suit you. We'd love to hear how you found your recent experience with us, so we can make any future experiences with Cotton Traders even better! If you have any questions on our service, please visit our comprehensive FAQs at www.cottontraders.com/customer-service-faq. Here you will also find a 'Contact Us' button in case you would like to speak to one of our friendly customer care advisors. Plus don't forget if you visit our website and sign up to receive our email offers and exclusives you will receive 10% off your first order.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

219k reviews

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4.4

All reviews

(218,746)

28,797 reviews in the last 12 months

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Rated 5 out of 5 stars

Good reliable company

Good reliable company, easy order and returns. I have never had an issue with Cotton Traders and most of the clothes are good quality, you just have to find your right size as they can vary a bit.

19 October 2026
Rated 1 out of 5 stars

Bad Delivery

It's not you, it's Evri. Each time I've ordered from you, the package gets delivered somewhere else and my family have got to go round the village hunting for my goods and eventually knocking on doors. It happens repeatedly in our village. I presume it's ok.

29 October 2026
Rated 5 out of 5 stars

I have been a customer for over 10…

I have been a customer for over 10 years and cotton traders have good quality and good value for money there clothes all ways fit I have been very pleased with my purchase. And would recommend them to any one.

19 October 2026

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