Cotton Traders Reviews 

212,513
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Considering 31,451 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality and durability of the clothing, often noting items last for many years and maintain their fit after washing. Many people appreciate the straightforward online ordering process and the prompt, efficient delivery service. Reviewers frequently highlight the good fit and comfort of products, along with helpful customer service interactions. However, some customers experienced inconsistencies with sizing, finding items either too small or too large, or not matching descriptions like "super stretchy." A few other people also felt that delivery was problematic, specifically mentioning delays and non-delivery issues often linked to the courier Evri. Additionally, some reviewers noted discrepancies in product color or material compared to online representations, and occasional stock availability challenges.

What people talk about most

Product

Customers consistently note positive experiences with product quality, fit, and value, often describing items... See more

Quality

Reviewers consistently express satisfaction with the quality of products, often describing items as excellent... See more

Delivery service

Reviewers highlight positive aspects of delivery service, with many customers praising the prompt and quick... See more

Order

People report positive experiences with order, finding the online ordering process easy and straightforward,... See more

Service

Customers consistently report positive experiences with the service, often describing it as fantastic, great,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

It doesn't crease and It is exactly what I wanted ie a light half sleeved simple and attractive summer cardigan. But I wanted elegant sleeves without the flappy loose look that seems endemic these day... See more

Company replied

Rated 4 out of 5 stars

Good quality and choice. Have returned my first Order as Size not suitable. I have suggested replacing with smaller size to save new transaction and preserve the Promo discount. I did not receive... See more

Company replied

Rated 5 out of 5 stars

Cotton traders clothes are excellent. I have worn their clothes for years, they are hardwearing, very comfortable and excellent fit. I also love their colours and all at an exceptional price. I probab... See more

Company replied

Rated 5 out of 5 stars

Ordered a pair of trousers and was pleased with the quality, fit & delivery. The colour wasn't exactly true as we liked the Thyme shade & they were more closer colour to a lighter green not grey /gree... See more

Company replied


Company details

  1. #322 of 596 best companies in Clothing Shop
  2. #191 of 276 best companies in Fashion accessories shop
  3. #149 of 237 best companies in Men's clothes shop
  4. #117 of 218 best companies in Shoe shop
  5. #128 of 252 best companies in Ladies' clothes shop

Written by the company

Our clothes are made to be lived in and loved for a long time. We go to great lengths to source skin-kind cotton, with a rainbow of colours and a huge selection of sizes to choose from – so whether you’re an XS or a 5XL, you’ll find something to suit you. We'd love to hear how you found your recent experience with us, so we can make any future experiences with Cotton Traders even better! If you have any questions on our service, please visit our comprehensive FAQs at www.cottontraders.com/customer-service-faq. Here you will also find a 'Contact Us' button in case you would like to speak to one of our friendly customer care advisors. Plus don't forget if you visit our website and sign up to receive our email offers and exclusives you will receive 10% off your first order.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

213k reviews

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4.4

All reviews

(212,513)

29,435 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Brilliant website

The website is easy to use and the quality of the clothes is very good. It’s always well packed and the delivery is fast.

30 July 2026
Rated 5 out of 5 stars

Very reliable company

Ordered 2 men's jumpers.Ordering was easy and delivery quick.The jumpers are of good quality,in lovely colours and fit well.I have come to trust this company for well priced quality clothing.

30 July 2026
Rated 5 out of 5 stars

So pleased that I can always rely on…

So pleased that I can always rely on the sizing in Cotton Traders - and in particular that they offer many trouser styles in 31 inch leg length for women.
So many brands do not think about ‘ longer ladies’ who are over five feet five tall!

30 July 2026

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