Overall, an upper average raincoat, keeps completely dry and is of a really nice fit, however have a few things about quality. Expected the raincoat to be a bit more warm to wear, was feeling cold on... See more
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Our clothes are made to be lived in and loved for a long time. We go to great lengths to source skin-kind cotton, with a rainbow of colours and a huge selection of sizes to choose from – so whether you’re an XS or a 5XL, you’ll find something to suit you. We'd love to hear how you found your recent experience with us, so we can make any future experiences with Cotton Traders even better! If you have any questions on our service, please visit our comprehensive FAQs at www.cottontraders.com/customer-service-faq. Here you will also find a 'Contact Us' button in case you would like to speak to one of our friendly customer care advisors. Plus don't forget if you visit our website and sign up to receive our email offers and exclusives you will receive 10% off your first order.
Cotton Hub, Merlin Court, Atlantic Street, WA14 5NL, Altrincham, United Kingdom
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The prompt delivery service and value for money are excellent.
The quality of your items and the prompt return of payment add to a great experience while shopping with Cotton Traders
I bought seersucker shirts. They were good, reasonably priced and as described, which has not always been my experience with Cotton Traders. The picking and delivery took several days, which, in the days of Amazon etc next day, seemed slow. But they were correctly picked and delivered undamaged.
Great customer service when a free gift was missing from my parcel.
The shirt I bought is nice , it fits well just wish it was a little longer. I washed it before wearing as it was stiff and now it softened a bit which is good. I have to say though I ordered the top on the 6th July, it wasn’t dispatched until the 14 July and I finally got it on the 18th July, i think that’s the longest I have ever waited for a top i bought online, it`s a good thing I didn’t want it for anything special.
Sometimes they have great deals. Purchased everyday shorts at half price. Love wearing them. Saved a couple of the pairs for next years holiday. It’s hard to find summer clothes in the middle of winter for an early holiday.
Lovely sweater. I love the boat neckline and the deep lace around the bottom. I got it at a discounted price too so what’s not to like.
Returned item still waiting to here from them 7 days ago not good business
Once again totally satisfied with item, speed of post and delivery, well done Cotton Traders.
The item I bought is far too small and I'll be returning it.
Arrived safely and in time, good quality item and in good condition. Material was good. I would recommend this item to anyone.
Great top and trousers. Trousers true to size, I should have ordered a smaller top but it's fine. Had it delivered to cotton traders shop, easy to collect.
Very slow click and collect to store, poor service and poor communication with it. Slow follow up. Unapologetic staff in store. Products fine. Totally different to current equivalents.
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