Good quality items with a large variety and great size options. The website is easy to follow and goods arrive when expected. The offers and sale prices encourage you to buy, but new items are often,... See more
Company replied
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Review summary
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Quality below par but efficient ordering and delivery service. Product looks good/feels good - BUT defect in the stitching on one of the seams means I have to machine stitch it first myself before I... See more
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We have bought clothes and bed clothes from Cotton Traders for several years and are very rarely dissatisfied with the articles. Quality of materials used, manner of manufacture and finish are gene... See more
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I have bought several items on line from Cotton Traders which have always arrived as they advised via click & collect. The last item I purchased was a pretty blue waterproof coat which was too big a... See more
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Company details
- #316 of 602 best companies in Clothing Shop
- #194 of 279 best companies in Fashion accessories shop
- #149 of 238 best companies in Men's clothes shop
- #114 of 217 best companies in Shoe shop
- #130 of 256 best companies in Ladies' clothes shop
Written by the company
Our clothes are made to be lived in and loved for a long time. We go to great lengths to source skin-kind cotton, with a rainbow of colours and a huge selection of sizes to choose from – so whether you’re an XS or a 5XL, you’ll find something to suit you. We'd love to hear how you found your recent experience with us, so we can make any future experiences with Cotton Traders even better! If you have any questions on our service, please visit our comprehensive FAQs at www.cottontraders.com/customer-service-faq. Here you will also find a 'Contact Us' button in case you would like to speak to one of our friendly customer care advisors. Plus don't forget if you visit our website and sign up to receive our email offers and exclusives you will receive 10% off your first order.
Contact info
Cotton Hub, Merlin Court, Atlantic Street, WA14 5NL, Altrincham, United Kingdom
- Orderline 0844 844 1111 Customer Care 0161 286 4321
- cottontraders.com
4.4
Excellent
210k reviews
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An easy web site to navigate
An easy web site to navigate, a good section of items in all categories. A quick delivery.
24 June 2026
Reply from Cotton Traders
We are so pleased to hear you found our website easy to navigate and appreciate our wide range of items and quick delivery! Thank you for your positive feedback.
Reply from Cotton Traders
Thank you for your positive feedback. We are glad you love the items you received
The items I have received are as…
The items I have received are as ordered and I am very happy with everything
6 July 2026
Most of the service is good as is the…
Most of the service is good as is the website, but delivery is slow given the speed of your competitors.
6 July 2026
Reply from Cotton Traders
Thank you for your feedback. We are pleased to hear that you find our service and website good. We understand your concern regarding delivery speed and are always working to improve our services.
Reply from Cotton Traders
Thank you for taking the time to talk to me. I am glad we were able to discuss delivery time frames. If there is anything else that you need assistance with please call on 0161 286 4321 or email in customerservice@cottontraders.com
Products are always very good quality
Products are always very good quality, ordered 2 fleece throws on sale for the car in the winter and they are lovely. Able to pick up order in store. Very pleased.
6 July 2026
You can't go wrong with Cotton…
You can't go wrong with Cotton Traders. Excellent quality clothing. Beautiful colours. Materials that washes well. Quick delivery and easy returns. My favourite brand .
6 July 2026
Best ever Swimming Sandals
Brought your Sandals,best ever for swimming on a Chisel beach ,and I Swim every day 👍
5 July 2026
Reply from Cotton Traders
We are delighted to hear that you found a great fit, appreciated the range of colors, and found our prices reasonable. Thank you for your wonderful feedback!
Perfect
I am always happy with everything also good product and price and delivered on time
6 July 2026
Always good quality and reasonable…
Always good quality and reasonable prices when their goods are on sale prices. I'm lucky that because I am a small size I can wait until the end of the season to buy the things I like at the price that my size comes down.
6 July 2026
Good value quality and design
Good value quality and design. Fast delivery. Good choice of colours.
5 July 2026
Some items are super value for money, sadly the fabric of this blouse was not as expected
Nice quick delivery
6 July 2026
Reply from Cotton Traders
Thank you for taking the time to leave a review. I am sorry to hear that the fabric of the blouse did not meet your expectations. However, I am pleased to hear that your order arrived promptly and that you were happy with the delivery service
Ordering easy
Ordering easy. Clothing good quality and true to size. Delivery on time. Would use cotton traders again. Would recommend.
10 March 2026
I have x2 pairs of the extra stretchy…
I have x2 pairs of the extra stretchy slim leg chinos and absolutely love them!
Delievery was quick
5 July 2026
Unfortunately I had to return items due…
Unfortunately I had to return items due to fit. It has now been 9 days since they were sent and 6 days since they were received by you, but no refund AS YET!
In addition having to pay postage to receive items and postage to send them back makes it too risky to order again.
Thank you for refund of one order received today. However refund for o/n 0230976662 still outstanding. Many thanks
5 July 2026
Reply from Cotton Traders
Hello Glenda,
Thank you for your feedback on your recent order and we are sorry to hear the fit of the blouse was not as expected.
I have now issued a full refund, back to your original method of payment and this should show on your statement in 3-5 working days.
Please accept our apologies for any inconvenience caused.
Kind regards
Carolyn
Cotton Traders Customer Support
Cotton Traders never let us down
Cotton Traders never let us down, orders arrive promptly, and I have never needed to return anything!
3 April 2026
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