It doesn't crease and It is exactly what I wanted ie a light half sleeved simple and attractive summer cardigan. But I wanted elegant sleeves without the flappy loose look that seems endemic these day... See more
Company replied
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Review summary
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Reviews shaping this summary
Good quality and choice. Have returned my first Order as Size not suitable. I have suggested replacing with smaller size to save new transaction and preserve the Promo discount. I did not receive... See more
Company replied
Cotton traders clothes are excellent. I have worn their clothes for years, they are hardwearing, very comfortable and excellent fit. I also love their colours and all at an exceptional price. I probab... See more
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Ordered a pair of trousers and was pleased with the quality, fit & delivery. The colour wasn't exactly true as we liked the Thyme shade & they were more closer colour to a lighter green not grey /gree... See more
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Company details
- #322 of 596 best companies in Clothing Shop
- #191 of 276 best companies in Fashion accessories shop
- #149 of 237 best companies in Men's clothes shop
- #117 of 218 best companies in Shoe shop
- #128 of 252 best companies in Ladies' clothes shop
Written by the company
Our clothes are made to be lived in and loved for a long time. We go to great lengths to source skin-kind cotton, with a rainbow of colours and a huge selection of sizes to choose from – so whether you’re an XS or a 5XL, you’ll find something to suit you. We'd love to hear how you found your recent experience with us, so we can make any future experiences with Cotton Traders even better! If you have any questions on our service, please visit our comprehensive FAQs at www.cottontraders.com/customer-service-faq. Here you will also find a 'Contact Us' button in case you would like to speak to one of our friendly customer care advisors. Plus don't forget if you visit our website and sign up to receive our email offers and exclusives you will receive 10% off your first order.
Contact info
Cotton Hub, Merlin Court, Atlantic Street, WA14 5NL, Altrincham, United Kingdom
- Orderline 0844 844 1111 Customer Care 0161 286 4321
- cottontraders.com
4.4
Excellent
213k reviews
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The quality of the shorts is great
The quality of the shorts is great. They fit perfectly and are true to size.
30 July 2026
Reply from Cotton Traders
We are so pleased to hear that you are happy with the quality of the shorts and that they fit perfectly and are true to size. Thank you for your wonderful feedback.🌟🩳🌟
Great Service
Great Service ! AS ALWAYS ! Comfortable fitting Clothes ! WELL PLEASED Thankyou!
30 July 2026
Reply from Cotton Traders
We are so pleased to hear that you consistently receive great service and are happy with the comfortable fit of our clothing! Thank you for your wonderful feedback.💖💖💖
I bought the tee shirts for my disabled…
I bought the tee shirts for my disabled sister whom I gather was very pleased with them. I have not seen her recently as we live a long way apart but I know she will find them easy to put on and good for this hotter weather. Thank you.
Barbara
29 July 2026
Reply from Cotton Traders
We're so pleased to hear that your sister is happy with the tee shirts and finds them easy to wear, especially in the warmer weather. Thank you for sharing your positive experience.👍👍
Reply from Cotton Traders
Thank you for your wonderful feedback! We are so pleased to hear that your items arrived quickly and were well protected.🌟🌟🌟
The service was just what I have come…
The service was just what I have come to expect, I ordered a cardigan which I'd been looking for for a while and it was delivered just as I was told it would be.
30 July 2026
Reply from Cotton Traders
We're so pleased to hear that the service met your expectations and that your cardigan, which you had been searching for, was delivered exactly as promised. Thank you for your positive feedback!
I ordered some shorts for my husband…
I ordered some shorts for my husband but they did not get delivered. When I told Cotton Traders they did not argue but told me they had been unable to trace the shorts so they had been lost in transit. They immediately apologised and supplied another pair of shorts and they have been delivered.
30 July 2026
Reply from Cotton Traders
We sincerely apologize for the initial issue with your order and the inconvenience caused by the lost shorts. We're pleased we could quickly resolve this for you by sending a replacement pair. Thank you for your understanding.💕
The items received were great but…
The items received were great but unfortunately I had to return one item and I am still waiting for confirmation of receipt of the return by Cotton Traders. And then of course the subsequent refund.
30 July 2026
Reply from Cotton Traders
Thank you for your feedback. We are sorry to hear that you are still awaiting confirmation of your return and subsequent refund. We understand this can be frustrating. Please allow up to 14 days from the date of postage for the refund to be processed back to your original payment method.
I ordered 3 tops and kept 2
I ordered 3 tops and kept 2. The other was returned to store and refunded quickly. Overall an easy transaction.
30 July 2026
Reply from Cotton Traders
We're so pleased to hear that you had an easy transaction and that the return and refund process was quick for the top you sent back.👍
Part of order was out of stock and I…
Part of order was out of stock and I was not notified, still waiting since 25th July’ soon the under knee trousers won’t be needed summer will be over ,other part of order delivered quickly and was true to size and of good quality
25 July 2026
Reply from Cotton Traders
We sincerely apologize for the delay with part of your order and the lack of notification regarding the out-of-stock item. We understand your frustration, especially with the changing seasons. We are actively looking into this to prevent similar situations in the future.💖
Love Cotton Traders
Love Cotton Traders - does what it advertises - dress as photo - delivered on time - what more can I say - brilliant service yet again
30 July 2026
Reply from Cotton Traders
We are so pleased to hear that you love our products and that the dress was exactly as pictured. It's wonderful that your delivery was on time and that you received brilliant service yet again!
Lovely shoes at a very good price but…
Lovely shoes at a very good price but unfortunately one shoe was larger than the other
30 July 2026
Reply from Cotton Traders
Hi Customer,
Thanks for taking the time to chat with me today, I'm happy to confirm a replacement is now en route to you and will be delivered within 3 working days! If we can be of any further help please do not hesitate to contact us on 0161 286 4321.
Kind regards,
Andrew
Cotton Traders Customer Support
Great service
Everything was great from start to finish and dress is perfect...happy customer.
17 May 2026
Reply from Cotton Traders
We are so pleased to hear that everything was great from start to finish and that you are happy with your perfect dress! Thank you for your wonderful feedback.👗💕
Best by far.
The quality of the goods supplied have been excellent. The prices very good. And delivery first class. Well done.
30 July 2026
Reply from Cotton Traders
We're so pleased to hear that you're happy with the excellent quality of the goods you received and our very good prices. It's wonderful to know that our delivery service was first-class. Thank you for your kind words!💖💖
Have a look, you'll be surprised
Since starting to order from CT it's apparent that alot of people think it's for old folks(!) and the comments are ooo that's nice where did you get that? Obviously they haven't looked on the website! Love the clothes and boots ~ so comfy and hard wearing. Quality has been excellent and sizes and lengths are great, so far so good. Website is easy to use, very straightforward. Highly recommend the clothing.
30 July 2026
Reply from Cotton Traders
We're so pleased to hear how much you love our clothes and boots, finding them comfy and hard-wearing. It's wonderful to know you appreciate the quality, sizing, and the ease of our website. Thank you for your kind recommendation!📣🌟
Reply from Cotton Traders
We're so pleased to hear that you're happy with both the excellent service you received and the quality of our products. Thank you for your wonderful feedback!💕💕💕
Everything I Ordered Was delivered on time. D Clark
Everything I Ordered Was delivered on time.
All fitted perfectly.
9 August 2026
Unprompted review
Reply from Cotton Traders
We're so pleased to hear that your order was delivered on time and that everything fit perfectly. Thank you for your positive feedback!💖
It’s what I was expecting !
30 July 2026
Reply from Cotton Traders
We're happy to hear that our product met your expectations. We appreciate you taking the time to share your thoughts with us.👍
Pleased with my purchase
Order arrived on time and very pleased with my items. I had a delivery issue with the courier that i needed to report, customer services was easy to get hold of to speak to a member of the team who was very polite. I will definately buy from Cotton Traders again
14 July 2026
Reply from Cotton Traders
We are so pleased to hear that your order arrived on time and that you are very happy with your items. It's wonderful to know that our customer service team was easy to reach and polite when you reported your delivery issue. Thank you for your kind words; we look forward to you shopping with us again!🌟📣
Reply from Cotton Traders
Thank you for your feedback. We're pleased to hear you're satisfied with the goods, and we apologize for any inconvenience caused by the extended delivery time. We are constantly working to improve our delivery process.🚚👍
Jumper and cardigan
When did the jumper and a cardigan? I am so pleased with both of them.
29 July 2026
Reply from Cotton Traders
We are so pleased to hear how happy you are with both the jumper and the cardigan! Thank you for sharing your positive feedback with us.💖
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