I ordered Sloggi briefs which is a favoured product widely available BUT I used Cotton Traders as I had received a discount voucher. However, upon ordering, the discount was not applied. I called cus... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Cotton traders clothes are excellent. I have worn their clothes for years, they are hardwearing, very comfortable and excellent fit. I also love their colours and all at an exceptional price. I probab... See more
Company replied
Had a lot of items from cotton traders over the years. Their clothing and footwear is always of good quality and lasts. Website is simple to navigate, easy to find what you want and ordering straightf... See more
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Never ordered from Cottontraders before but was impressed by advert. Ordered some chinos and shorts for summer not expecting too much. Tried them both on and they fitted perfectly and were great qua... See more
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Company details
- #323 of 593 best companies in Clothing Shop
- #194 of 276 best companies in Fashion accessories shop
- #149 of 236 best companies in Men's clothes shop
- #116 of 217 best companies in Shoe shop
- #127 of 252 best companies in Ladies' clothes shop
Written by the company
Our clothes are made to be lived in and loved for a long time. We go to great lengths to source skin-kind cotton, with a rainbow of colours and a huge selection of sizes to choose from – so whether you’re an XS or a 5XL, you’ll find something to suit you. We'd love to hear how you found your recent experience with us, so we can make any future experiences with Cotton Traders even better! If you have any questions on our service, please visit our comprehensive FAQs at www.cottontraders.com/customer-service-faq. Here you will also find a 'Contact Us' button in case you would like to speak to one of our friendly customer care advisors. Plus don't forget if you visit our website and sign up to receive our email offers and exclusives you will receive 10% off your first order.
Contact info
Cotton Hub, Merlin Court, Atlantic Street, WA14 5NL, Altrincham, United Kingdom
- Orderline 0844 844 1111 Customer Care 0161 286 4321
- cottontraders.com
4.4
Excellent
213k reviews
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All the clothes fit me perfectly.im…
All the clothes fit me perfectly.im very pleased with them
7 August 2026
I have ordered from Cotton Traders a…
I have ordered from Cotton Traders a couple of times. I love the purchases, fantastic quality and great value for money. Most of all the sales are real and fantastic.
5 August 2026
I love your classic styles in cotton
I love your classic styles in cotton, not so easy to find now. However, the stocks of 31 inch leg trousers run out of stock very quickly. Can you please replenish stocks for those of us with longer legs? Clearly you have tapped into a market that is not being served adequately.
5 August 2026
Good range
Good range of clothes for all types of living. I have found them to be of good quality and long lasting. Pricing is competitive with other retailers and delivery is quick.
2 August 2026
Fairly quick delivery and knowing that
Fairly quick delivery and knowing that, as usual the quality will be good.
5 August 2026
May use AI-assist with repliesRead more
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Service was impeccable as always
Service was impeccable as always. Material was lovely but the fit was wrong on the pull on cotton trousers. They were too small and even the larger still size is a bit snug. I’ve kept them hoping they’ll give a bit more when they’re on. I’m going to send the first size (L) I ordered back. I know there will be no problem.
7 August 2026
Reply from Cotton Traders
Thank you for taking your time to leave a review. We’re pleased to hear our service was impeccable. We’re sorry the fit of the pull-on cotton trousers wasn’t quite right, even after trying a larger size. We appreciate your feedback on the sizing and will pass your comments on to our buying team.
Kind Regards
Hannah
Fast deliverry
Fast deliverry. Good price and quality towels as always from a well r un and trusted company. Thank you.
Only 'problem' is the number of mail shots we seem to get which are sometimes repeats or irelevant. Keep up the good work.
6 August 2026
Reply from Cotton Traders
We’re so pleased to hear you received fast delivery and are happy with the good price and quality of our towels. We do appreciate your feedback regarding the mail shots and will take this into consideration. Thank you for your kind words.
The delivery company Evri
The delivery company Evri, sent a message saying out for delivery, next message said returned as could not deliver.
I waited in all day for this, especially as I had paid for next day delivery.
Will unfortunately not be ordering again as you use Evri
4 August 2026
Reply from Cotton Traders
Thank you for taking the time to leave a review. We’re sorry to hear about the frustrating experience you had with your recent delivery and understand your disappointment, especially after paying for next day’s delivery and waiting in all day. I have today issued a further refund back to your original back account, please allow 3-5 working days for it to show.
Kind Regards
Hannah
Reply from Cotton Traders
We’re so pleased to hear that you find our product lovely, soft, and comfortable. Thank you for your wonderful feedback.
First class everytime
4 August 2026
Reply from Cotton Traders
Thank you for your positive review. We’re glad to hear you found everything first class everytime.
Good quality goods at reasonable prices,
6 August 2026
Reply from Cotton Traders
Thank you for your positive feedback. We’re so pleased to hear that you’re happy with both the quality of our goods and our reasonable prices.
Exactly as described so pleased with…
Exactly as described so pleased with the product.
Bought due to hot weather and these are light as described, good fit and good value for the money.
6 August 2026
Reply from Cotton Traders
We're so pleased to hear that you are happy with your purchase and that the product was exactly as described. It's wonderful that they are light, a good fit, and good value for money, especially with the hot weather.
Cotton Traders are a good and reliable company
I have shopped with Cotton Traders for many years now. I like their products which are good quality and there’s many styles to choose from. They often have discounts or special deals and I think they’re good value for money compared to many other companies out there. Cotton Traders have diversified their range to include goods for the home too.
5 June 2026
Reply from Cotton Traders
We are so pleased to hear that you've been a loyal customer for many years and appreciate the quality and variety of our products. It's wonderful to know you find our offerings good value for money, especially with our discounts and special deals. We're also happy you've noticed our expanded range for the home.
Perhaps my fourth online order over…
Perhaps my fourth online order over several years. All went well. Returned an item and that went well too. Will order again. Return was easy which is always good as I can find it difficult.
6 August 2026
Reply from Cotton Traders
We're so pleased to hear that your online orders have consistently gone well over the years. It's wonderful that the return process was easy for you, and we appreciate your kind words.
Easy to order and colkect
6 August 2026
Reply from Cotton Traders
We are so pleased to hear that you found the process of ordering and collecting straightforward. We truly appreciate your positive feedback.
Found it easy to find what I wanted
Found it easy to find what I wanted. Communication good throughout. Items good quality material and washes well. Would purchase and use site again
4 August 2026
Reply from Cotton Traders
We are so pleased to hear that you found it easy to find what you were looking for and that our communication was good throughout. It's wonderful that you are happy with the quality of our items and that they wash well.
Only buy if they have the full stock required
I was unsure whether to make it a 3 or 5 star review. Whilst the order was advised being delivered in two seperate deliveries, of which we have received the first part and the second part around the 22nd August I have now received a notification that the second part could be up to month before delivery. AS the second part were part of a range we are now hoping that a) we receive the second delivery and the items match the first delivery and b) if they don't we can return the first part without a lot of hassel as it will be well after the normal return poicy date.
3 August 2026
Reply from Cotton Traders
Thank you for taking the time to leave a review. We understand your concern regarding the delayed second delivery and the potential impact on matching items and the return policy. We are actively looking into the reasons for this extended delay to ensure we can provide you with a more accurate delivery timeframe. We want to assure you that we will address your concerns about the items matching and the return process, especially given the circumstances.
Reply from Cotton Traders
We're so pleased to hear that you're happy with both the great quality of your product and the promptness of your delivery. Thank you for your wonderful feedback.
Quick service and delivery.
Quick service and delivery.
Quality of items.
Notification of date, time of delivery .³
6 August 2026
Reply from Cotton Traders
Thank you for your positive feedback. We’re delighted to hear that you experienced quick service and delivery, and that you were pleased with the quality of your time.
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