Itemx arrived quickly and fitted well. Quality good, as expected. Picked up from nearby store. Only reason not 5 stars is because the gentleman who served me was very pushy . He kept on about using t... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
The quality and style of the product - at least what I purchase - is what brings me back to Cotton Traders as a company. I have been purchasing the company's products - admittedly on and off - since... See more
Company replied
I have loved all the items I’ve ordered and they fit just right. However it takes me sometime to make up my mind and you see how many times I log-on. I like natural fabrics especially in the recent... See more
Company replied
Online ordering was easy and straightforward. Delivery was very prompt. There was a slight complication with my order which was quickly and very efficiently dealt with by a gentleman in your Evesham s... See more
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Company details
- #323 of 593 best companies in Clothing Shop
- #195 of 277 best companies in Fashion accessories shop
- #149 of 236 best companies in Men's clothes shop
- #116 of 217 best companies in Shoe shop
- #127 of 251 best companies in Ladies' clothes shop
Written by the company
Our clothes are made to be lived in and loved for a long time. We go to great lengths to source skin-kind cotton, with a rainbow of colours and a huge selection of sizes to choose from – so whether you’re an XS or a 5XL, you’ll find something to suit you. We'd love to hear how you found your recent experience with us, so we can make any future experiences with Cotton Traders even better! If you have any questions on our service, please visit our comprehensive FAQs at www.cottontraders.com/customer-service-faq. Here you will also find a 'Contact Us' button in case you would like to speak to one of our friendly customer care advisors. Plus don't forget if you visit our website and sign up to receive our email offers and exclusives you will receive 10% off your first order.
Contact info
Cotton Hub, Merlin Court, Atlantic Street, WA14 5NL, Altrincham, United Kingdom
- Orderline 0844 844 1111 Customer Care 0161 286 4321
- cottontraders.com
4.4
Excellent
213k reviews
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Both items bought were in the sale and…
Both items bought were in the sale and at a very good price, arrived after only two days, very pleased with quality of goods and service, thankyou.
8 August 2026
easy online ordering got a good bargain…
easy online ordering got a good bargain quick delivery
8 August 2026
Good quality clothing
8 August 2026
Ease of returning goods that were unsuitable and quick return of money paid
See below exceptional service
2 August 2026
Easy to order from Cotton traders…
Easy to order from Cotton traders online. The sizes are very good. I order a lot of polo tops for my son who is my carer. Excellent quality.
8 August 2026
Nice joggers for gym or classes.
8 August 2026
Very straightforward transaction and…
Very straightforward transaction and quick delivery.
8 August 2026
Good looking sweatshirt
Good looking sweatshirt. Comfortable. Ordering process and delivery very slick as usual.
8 August 2026
My trousers came quickly and they were…
My trousers came quickly and they were a good fit.
8 August 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Very helpful and friendly delivery was…
Very helpful and friendly delivery was as they said it would be
5 August 2026
Reply from Cotton Traders
We're so pleased to hear that our delivery was helpful and friendly, and that it arrived exactly as expected. Thank you for your wonderful feedback!🚚💖💖
Reply from Cotton Traders
We're delighted to hear that you received prompt delivery, are pleased with the quality of your goods, and found them to be reasonably priced. Thank you for your wonderful feedback!💖
SHOE WAS OKAY BUT NOT WIDE ENOUGH I…
SHOE WAS OKAY BUT NOT WIDE ENOUGH I NEED A WIDE FITTING I HAVE NERVE DAMAGE AND MY FEET SWELL UP RETURNING THEM AND LOOKING FOR WIDE FITTING THANK YOU
8 August 2026
Reply from Cotton Traders
Thank you for your feedback. We are sorry to hear that the shoe did not provide the width you needed and understand your disappointment. We appreciate you letting us know about your experience.👍
Reply from Cotton Traders
We're so pleased to hear that you are happy with both the product and the service you received. Thank you for your wonderful feedback!📣💕
Reply from Cotton Traders
We are so pleased to hear that you found the ordering process easy and that your delivery was prompt. Thank you for your kind feedback!👍👍
I did not like the stiffness of the…
I did not like the stiffness of the coat.
As a company Cotton Traders are great. Speedy orders and refunds if needed.
7 August 2026
Reply from Cotton Traders
Thank you for your feedback. We're glad to hear that you appreciate our speedy order and refund process. We're sorry that the coat's stiffness wasn't to your liking.
Reply from Cotton Traders
Thank you for your wonderful review! We are so pleased to hear that you were happy with both the excellent quality of our products and the speed of your delivery.
Reply from Cotton Traders
Thank you for your wonderful review! We are so pleased to hear that you consistently receive very good service from us.
Recent purchase of sandals size 10
Recent purchase of sandals size 10. Soles comfy but slightly oversize, straps thin and a bit tight, can only be put on by unfastening the rear strap which is then fiddly to refasten. Would have been much easier if the strap were longer and did not need to be completely taken out of the fastening.
23 July 2026
Reply from Cotton Traders
Thank you for your feedback regarding your recent sandal purchase. We're sorry to hear about the issues you experienced with the fit and the fiddly rear strap. We appreciate you bringing these points to our attention, and we will certainly pass your valuable comments on to our design team for consideration.
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