Cotton Traders Reviews 

214,464
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Considering 30,934 reviews, reviewers overwhelmingly had a great experience with this company, expressing very strong satisfaction with all of their purchases. Customers frequently highlight the excellent delivery service, noting that packages arrive promptly and ordering items through the website is remarkably simple and convenient. People also appreciate the dependable product quality, beautiful vibrant colors, and the consistently comfortable fit of the clothing choices. However, some people mentioned experiencing frustrating delivery delays with the courier service, causing packages to take much longer to arrive than expected. Reviewers also noted recurring issues with inconsistent sizing, finding that certain garments like trousers and sandals did not fit correctly.

What people talk about most

Product

Clients share positive opinions on product quality, praising the comfortable fit, vibrant colors, and... See more

Quality

People report positive experiences with quality, highlighting that items are well-made and offer great value... See more

Delivery service

Customers consistently note positive experiences with delivery service, highlighting prompt arrivals and... See more

Order

Consumers find order satisfaction to be high, praising the simple and easy-to-use website along with plenty... See more

Service

Users describe positive interactions with service, highlighting fast and efficient experiences. Consumers... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Very good quality shirts that are well priced and come with a good choice of colours. Despatch if goos was very efficient, however...... Through no fault of Cotton Traders, the original delivery dat... See more

Company replied

Rated 5 out of 5 stars

I have given 5 stars as I love the ladies chinos. However, I have noticed over the last two years, and comparing previous chinos buys across the two years that the leg size is getting narrow and na... See more

Company replied

Rated 5 out of 5 stars

I found the website easy to follow to buy the item I wanted. I have been buying from Cotton Trader for quite some years. I have always been pleased with the quality of clothing etc. at affordable pri... See more

Company replied

Rated 5 out of 5 stars

I have been using Cotton Traders for years, and the reason being I have never been disappointed with any item I have ever bought from Yourselves. Your items are as stated. The quality is always... See more

Company replied


Company details

  1. #316 of 590 best companies in Clothing Shop
  2. #197 of 277 best companies in Fashion accessories shop
  3. #147 of 231 best companies in Men's clothes shop
  4. #115 of 216 best companies in Shoe shop
  5. #129 of 249 best companies in Ladies' clothes shop

Written by the company

Our clothes are made to be lived in and loved for a long time. We go to great lengths to source skin-kind cotton, with a rainbow of colours and a huge selection of sizes to choose from – so whether you’re an XS or a 5XL, you’ll find something to suit you. We'd love to hear how you found your recent experience with us, so we can make any future experiences with Cotton Traders even better! If you have any questions on our service, please visit our comprehensive FAQs at www.cottontraders.com/customer-service-faq. Here you will also find a 'Contact Us' button in case you would like to speak to one of our friendly customer care advisors. Plus don't forget if you visit our website and sign up to receive our email offers and exclusives you will receive 10% off your first order.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

214k reviews

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4.4

All reviews

(214,464)

28,432 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent quality at reasonable prices

Although there is a branch of Cotton Traders in my town, I prefer to order online for clothes and have them delivered to my home - and this was the first time for me as a new customer of this company. The ordering process was easy and there were sufficient email updates in connection with the order through to its delivery.
The light-weight waterproof jacket and also the padded coat ordered were of exceptional quality for their prices, I felt; the waterproof jacket was kept as it was needed in the recently wet weather.
I returned the coat as had ordered the wrong size (being pear-shaped can make buying certain items of clothing difficult) but decided against exchanging it for a smaller size at the moment, partly due to cost grounds. But I shall certainly consider the coat again - and maybe some other items of clothing in the coming months.

25 August 2026
Rated 5 out of 5 stars

I have ordered from Cotton Traders…

I have ordered from Cotton Traders several times now, and they consistently exceed my expectations. The quality of the clothing is genuinely top-notch—the fabrics are durable, soft, and wash remarkably well without shrinking or fading.

What stands out most is the sizing and comfort. Everything fits true to size, and the cut allows for easy, everyday movement without compromising on style. The website is intuitive to navigate, ordering is completely hassle-free, and deliveries always arrive promptly and neatly packed. It’s rare to find an online retailer that gets both product quality and reliable service right every single time. Highly recommended!

26 August 2026
Rated 4 out of 5 stars

Good quality

Good quality . I have a disability - a swollen knee which makes fitting trousers difficult so I had to return them

26 August 2026
Rated 4 out of 5 stars

Great products

Great products, poor delivery.
Evri tried to deliver a week ago when we were away. The next delivery date was today, one week later. I was given a window of 16.30 to 17.30 so waited in & then got an updated delivery window of 17.30 to 18.30. Fortunately the parcel arrived at 17.45 & fortunately the goods were top notch

5 September 2026

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