Have just started buying from Cotton Traders and am impressed by quality of garments and accuracy of sizing. As an older normal sized woman it is nice to see clothes modelled by normal sized people.... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I have been wearing Cotton Traders' trousers for years now. The pull up, elastic waist ones are perfect for warm weather. They are comfortable against my sensitive skin, thoughtfully designed (my phon... See more
Company replied
I've been using Cotton Traders for at least 8 years now, and possibly even longer. I shop mainly online, but also at one of their outlets at a relatively nearby garden centre; which is also a handy p... See more
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Order arrived well packaged and quicker than expected via evri. Very good quality clothing, hard wearing and items wash well. I have ordered from here last year and again now and will continue too. Pr... See more
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Company details
- #316 of 588 best companies in Clothing Shop
- #195 of 277 best companies in Fashion accessories shop
- #147 of 232 best companies in Men's clothes shop
- #115 of 216 best companies in Shoe shop
- #127 of 248 best companies in Ladies' clothes shop
Written by the company
Our clothes are made to be lived in and loved for a long time. We go to great lengths to source skin-kind cotton, with a rainbow of colours and a huge selection of sizes to choose from – so whether you’re an XS or a 5XL, you’ll find something to suit you. We'd love to hear how you found your recent experience with us, so we can make any future experiences with Cotton Traders even better! If you have any questions on our service, please visit our comprehensive FAQs at www.cottontraders.com/customer-service-faq. Here you will also find a 'Contact Us' button in case you would like to speak to one of our friendly customer care advisors. Plus don't forget if you visit our website and sign up to receive our email offers and exclusives you will receive 10% off your first order.
Contact info
Cotton Hub, Merlin Court, Atlantic Street, WA14 5NL, Altrincham, United Kingdom
- Orderline 0844 844 1111 Customer Care 0161 286 4321
- cottontraders.com
4.4
Excellent
215k reviews
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Too big
After making a few purchases over the last 9 months or so am finding upper body items generally coming up too big with sleeves too long. So am having to re-order a smaller size. Sleeve length is not usually shown on your sizing chart as far as I can see.
30 August 2026
Great quality and service
24 August 2026
The bras are lovely
The bras are lovely, aptly named 'comfort' bras. I've found a technique for getting the bra on which I initially found difficult without assistance. I do the left side first and pull the back down as far as I can, then upload the right side and adjust accordingly. Wear all day and still comfortable at bedtime. More colours would be great.
30 August 2026
Great products.
21 August 2026
I have been buying from cotton traders…
I have been buying from cotton traders for several years and always been satisfied.
24 August 2026
Very pleased with the experience !
1 July 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Beautiful quality jumper
Beautiful quality jumper. Colour exactly as in advert and fit as expected. Prompt despatch and delivery.
29 August 2026
Reply from Cotton Traders
We're delighted to hear that you're pleased with the beautiful quality of your jumper and that the color and fit met your expectations. We're also glad to know that the despatch and delivery were prompt. Thank you for your positive feedback!
Very pleased with my purchases and…
Very pleased with my purchases and customer service when returning unsuitable products.
29 August 2026
Reply from Cotton Traders
We're so pleased to hear that you were happy with your purchases and the customer service you received when returning unsuitable products. Thank you for your wonderful feedback!
A good selection of clothing that…
A good selection of clothing that actually fits me. Easy to order. Quick fast reliable service.
14 August 2026
Reply from Cotton Traders
Thank you for taking the time to leave a review. We're so pleased to hear that you found a great selection of clothing that fits you well! It's wonderful to know that you found the ordering process easy and our service quick and reliable.
Reply from Cotton Traders
We're delighted to hear that you received exactly what you wanted and that your delivery experienced no problems. Thank you for your wonderful feedback!
Good quick efficient service
Good quick efficient service. Ordering easy to complete. Delivery very good. Overall very pleased with everything.
29 August 2026
Reply from Cotton Traders
Thank you for taking the time to leave a review. We're so pleased to hear that you experienced good, quick, and efficient service! It's wonderful to know that you found the ordering process easy and that your delivery was very good.
Lovely garments arrived on time. I will of course be ordering again from you. Thank you
Arrived in the time stated by you.
Great colours, style and fit Thankyou------.
28 August 2026
Reply from Cotton Traders
Thank you for taking the time to leave a review. We're so pleased to hear your order arrived as expected and that you're happy with the colours, style, and fit!
Excellent and goods as advertised
29 August 2026
Reply from Cotton Traders
We're so pleased to hear that you're happy with your excellent product and that it was exactly as advertised. Thank you for your wonderful feedback!
they are very good
they are very good, the clothing I have had has always been exelent. and delivered on time.
29 August 2026
Reply from Cotton Traders
We are so pleased to hear that you are happy with the excellent quality of our clothing and that your deliveries have always been on time. Thank you for your wonderful feedback!
Easy site to navigate great good…
Easy site to navigate great good quality everyday clothes for men and women. I still am wearing clothes I purchased years ago and they still look good. Quick delivery.
29 August 2026
Reply from Cotton Traders
Thank you for your wonderful feedback! We are so pleased to hear that you find our website easy to navigate and that you appreciate the quality of our everyday clothing for both men and women. It's fantastic to know that items purchased years ago are still looking great, and that you've experienced quick delivery.
Reply from Cotton Traders
We're so glad to hear we can always earn your trust! Thank you for your wonderful feedback.
One of my favourite clothing companies
Good choice of quality products. Very pleased with items purchased. Excellent delivery service
24 August 2026
Reply from Cotton Traders
We're so pleased to hear you're happy with our selection of quality products and the items you purchased. It's also wonderful to know you experienced excellent delivery service!
Reply from Cotton Traders
We're so glad to hear that your delivery was prompt and that you experienced no issues. Thank you for sharing your positive feedback with us!
The shoes are great and arrived on…
The shoes are great and arrived on time. It’s the second pair of these I have bought. Only downside is the last pair split after 3 months wear.
29 August 2026
Reply from Cotton Traders
We're glad to hear you appreciate our shoes and their timely arrival. We understand your concern about the previous pair's durability. We are always working to improve our product quality.
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