Hiccup with the delivery system, but kept up to date by EVRI so no worries or concern, package arrived safely as advised. Have ordered many times from Cotton Trader's and confident of the qualit... See more
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Our clothes are made to be lived in and loved for a long time. We go to great lengths to source skin-kind cotton, with a rainbow of colours and a huge selection of sizes to choose from – so whether you’re an XS or a 5XL, you’ll find something to suit you. We'd love to hear how you found your recent experience with us, so we can make any future experiences with Cotton Traders even better! If you have any questions on our service, please visit our comprehensive FAQs at www.cottontraders.com/customer-service-faq. Here you will also find a 'Contact Us' button in case you would like to speak to one of our friendly customer care advisors. Plus don't forget if you visit our website and sign up to receive our email offers and exclusives you will receive 10% off your first order.
Cotton Hub, Merlin Court, Atlantic Street, WA14 5NL, Altrincham, United Kingdom
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Clothes are always well made and fit properly. The colours are great too
Staff in the shop outlet and on the customer service phone line could not have been more helpful and resolved all problems. Quality of goods is fine and delivery times are generally quick.
i had a hole by the side of foot and dont know how get it solved
Always comes as expected and on time.
Returns policy is also so easy.
Great company to deal with.
Cotton Traders' clothing style is what I call 'understated elegance', i.e., it doesn't need bold prints, strange colour combinations or revealing cuts to get someone's attention. The simplicity and quiet confidence of the brand's style allow the person to carry the clothes and not the other way around.
The order process was easy and everything ,including the product,delivery etc.was excellent.
Products as always great quality. Lovely to have a couple of cotton tee shirts, soft and long bodied.
Jeans, just the right size, comfortable and good quality as well.
I enjoy shopping at Cotton Traders because the quality, and the customer service, is so good. Tip top!
The dress l ordered was a lovely shade of green and the fabric was very pretty. It's so difficult finding cotton dresses these days so l was glad to find this one. The ordering is quick and easy whether online or by phone and the staff are always efficient and friendly.
The delivery service is very efficient, and the quality of the items I have ordered is consistently good.
Chinese manufacture. Doesn’t necessarily make it bad but does mean the footwear last is going to be different to British expectations - especially width.
Initial advert said you had my choice of slippers in stock, then after the order.you said there was a delay, which turned out to be considerable. I suspect that was a click bait ploy.
Costume is perfect
Swim vest not a good fit as arm holes too big so have returned however returns a simple process
Easy to order, products were very good and matched description, would have given 5 stars but delivery company Evri just left parcel on doorstep and never bothered to ring doorbell, only realised they had delivered parcel when they text me that they had delivered it.
Cotton Traders purchase was really good very pleased with the quality style and fit. HOWEVER they were once again let down by the dreadful service from Evri to the extend that I'm not sure if I will use Cotton Traders again unless they can guarantee deliver on the date promised Such a pity
Very helpful on phone. Very pleasant and helpful staff where I picked my purchases up. Quicker than having a home delivery and at no delivery cost.
I gave cotton trader's a review leggings not suitable although nice material I have returned them but have not heard back from them

Reply from Cotton Traders
Wide range of good quality clothes, and excellent online service.
Delivery was really quick and the goods are well packed. Unfortunately I had to return a pair of trousers because they were too big on the waistline. The t shirts are really good value, lovely material and perfect fit.
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