Hiccup with the delivery system, but kept up to date by EVRI so no worries or concern, package arrived safely as advised. Have ordered many times from Cotton Trader's and confident of the qualit... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I particularly like that you can easily contact the company by phone and speak to someone. Returns process is very straightforward. Trustworthy company but clothing quality is variable. The main downs... See more
Company replied
Good quality, fair prices but inside leg measurements on Ultimate and Signature mens chinos a clog out. I ordered 31" for Ultimate and 29" for signature chinos, they were more like 34", which nece... See more
Company replied
The T shirt and shorts I bought were very good. Sadly the "Track your order" was absolutely useless. It doesn't tell me the progress in any way whatsoever. Just the same when the parcel went to E... See more
Company replied
Company details
- #323 of 599 best companies in Clothing Shop
- #192 of 276 best companies in Fashion accessories shop
- #148 of 238 best companies in Men's clothes shop
- #116 of 218 best companies in Shoe shop
- #127 of 252 best companies in Ladies' clothes shop
Written by the company
Our clothes are made to be lived in and loved for a long time. We go to great lengths to source skin-kind cotton, with a rainbow of colours and a huge selection of sizes to choose from – so whether you’re an XS or a 5XL, you’ll find something to suit you. We'd love to hear how you found your recent experience with us, so we can make any future experiences with Cotton Traders even better! If you have any questions on our service, please visit our comprehensive FAQs at www.cottontraders.com/customer-service-faq. Here you will also find a 'Contact Us' button in case you would like to speak to one of our friendly customer care advisors. Plus don't forget if you visit our website and sign up to receive our email offers and exclusives you will receive 10% off your first order.
Contact info
Cotton Hub, Merlin Court, Atlantic Street, WA14 5NL, Altrincham, United Kingdom
- Orderline 0844 844 1111 Customer Care 0161 286 4321
- cottontraders.com
4.4
Excellent
212k reviews
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Returns are acceptable if goods are as received
Delivery was really quick and the goods are well packed. Unfortunately I had to return a pair of trousers because they were too big on the waistline. The t shirts are really good value, lovely material and perfect fit.
29 July 2026
I cannot review my items because I…
I cannot review my items because I never received them. Your courier twice returned them to you with a ludicrous excuse. Evri is losing you customers. There is no point shopping with you if your courier is so hopeless.
29 July 2026
Very good quality clothes
Very good quality clothes. Fit is accurate to size ordered.
Good delivery.
3 June 2026
Ordered on web and delivered quickly…
Ordered on web and delivered quickly but I needed to change size. Did this through local store who had replacement items in stock and accepted returned items. Refund was very quick unlike many other stores
29 July 2026
Great service
Great service, lovely products. delivered with care n a smile. Highly recommend.
29 July 2026
Very nice fit and cotton!
28 July 2026
A good Company!
For me the Company sells clothes that suit me, fit me, are good quality and are reasonably priced.
The ordering system is simple and the delivery process is always efficient.
I have been buying their clothes for over 30 years, so that say it all.
29 July 2026
This is a great dress
This is a great dress. Well made and the material makes it so easy to wash and dry. No ironing needed.
Its a lovely colour, I chose blue.
Its a bit bigger than the size I chose, but easy to take in.....
Highly recommend.
29 July 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Using natural fabric
Using natural fabric, cotton traders make a great range of garments with wide appeal and age range.
29 July 2026
Reply from Cotton Traders
We are so pleased to hear that you appreciate our use of natural fabrics and that you find our range of garments has wide appeal. Thank you for your wonderful feedback!
Reply from Cotton Traders
We're delighted to hear that you consistently receive excellent quality and quick delivery. Thank you for your wonderful feedback and for letting us know you're very satisfied!
Reply from Cotton Traders
Thank you for your wonderful review! We are so pleased to hear that you were happy with our quick and efficient service.
Never ordered from Cottontraders before…
Never ordered from Cottontraders before but was impressed by advert. Ordered some chinos and shorts for summer not expecting too much.
Tried them both on and they fitted perfectly and were great quality!
I’ll definitely be returning!!
6 August 2026
Unprompted review
Reply from Cotton Traders
We are so pleased to hear that you were impressed with your first order! It's wonderful that the chinos and shorts fitted perfectly and were great quality. We look forward to your return!
The trousers were a good fit and I was…
The trousers were a good fit and I was happy. I bought 14 31 length and I am 5’8” I normally buy 14/16. Can recommend.
29 July 2026
Reply from Cotton Traders
We're so pleased to hear that you are happy with your purchase and found the item to be of good quality. Thank you for your wonderful feedback!
Good delivery &easy returns.
28 July 2026
Reply from Cotton Traders
We are so pleased to hear that you found our delivery service to be good and that the returns process was easy for you. Thank you for your feedback!
Reply from Cotton Traders
Thank you for your wonderful feedback! We are so pleased to hear that you are happy with both the quality of your products and their quick delivery.
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