Courierpharmacy Reviews 

199
TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Great team who genuinely care for their customers. Sunny made a particular effort to ensure my meds arrived before a bank holiday weekend for which I'm eternally grateful. Everyone seems to help whi... See more

Rated 5 out of 5 stars

Unfortunately we live in a world where overwhelmingly GP’s are stuck in the past and they (along with the rest of the fundamentally and institutionally flawed NHS) refuse to accept that Mast Cell Ac... See more

Rated 4 out of 5 stars

Slightly wary at first of these guys as scripts are apparently fulfilled by doc's outside the UK itself though still follow British guidelines as its Bermuda (I think) but happy to report no issues.... See more

Company replied

Rated 5 out of 5 stars

Bit sceptical about this website but thought i'd give it a shot. Ordered tues morning after filling in very brief questionaire, recieved weds morning via royal mail first class (signature required).... See more

4.7

Excellent

TrustScore 4.5 out of 5

199 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(199)

33 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Unfortunately we live in a world where…

Unfortunately we live in a world where overwhelmingly GP’s are stuck in the past and they (along with the rest of the fundamentally and institutionally flawed NHS) refuse to accept that Mast Cell Activation Syndrome (MCAS) is even real, let alone recognise the agonising and life changing symptoms that can become so prevalent and soul destroying.

Up step Courier Pharmacy, they’ve been responsible, swift, professional, and incredibly supportive in helping me receive critical MCAS medication that allows me to live a relatively normal existence, given the circumstances. Particularly SA and MM - thanks for being there for me and the rest of us that need professionalism and care more than the GO could ever know. You’re my heroes - thank you! I’d give 6 stars if I could.

9 July 2026
Unprompted review
Rated 5 out of 5 stars

Great experience so far with Courier…

Great experience so far with Courier Pharmarcy. I've had repeat prescriptions through them for almost a year. Customer services are responsive and deliveries are prompt.

I purchased LDN to support chronic inflammation issues and fatigue. So far, I've felt much better since starting the medication. Highly recommend.

26 June 2026
Unprompted review
Rated 5 out of 5 stars

Great team who genuinely care for their…

Great team who genuinely care for their customers. Sunny made a particular effort to ensure my meds arrived before a bank holiday weekend for which I'm eternally grateful. Everyone seems to help which is a real ray of sunshine. Thank you Sunny and your team. Joy

22 May 2026
Unprompted review
Rated 5 out of 5 stars

Excellent customer service and care.

The customer service and customer care is excellent!

They reply straight away whenever I message them with enquiries, or any issues, and they resolve matters quickly and efficiently.

Great staff, kind, considerate and understanding 😊🙏

Highly recommend 👊🏼😎

13 May 2026
Unprompted review
Rated 5 out of 5 stars

Absolutely brilliant pharmacy

We use courier pharmacy for our daughter’s prescriptions from her cardiologist. They are very quick in dispensing and posting, an extremely lovely team and very responsive to any questions. I would highly recommend courier pharmacy without hesitation. We have experience of using other pharmacies and courier are hands down the best.

29 April 2026
Unprompted review
Rated 5 out of 5 stars

Responsive and helpful

First time placing an order with an online pharmacy so was a little worried when shipment was taking longer than expected. I contacted the customer service team who were very responsive and helpful, explaining they only had partial stock and there was a delay to their shipment. To avoid further delay, they offered to ship part of my order the next day and fulfil the rest as soon as it was available, which was about a week later.

I was really impressed with the customer support team's quick, friendly, efficient and natural communication and I'll likely order from this company again if I need to

13 May 2026
Unprompted review
Rated 1 out of 5 stars

First ever order

First ever order, placed almost 2 weeks ago and no sign of any delivery.

Ive emailed them 4 times now and had no response, which seems to be very common looking at some on the other reviews.

My advice is to avoid.

11 May 2026
Unprompted review
Courierpharmacy logo

Reply from Courierpharmacy

Hello. Sorry for your experience. The email address you were using was an old one which we had not updated on the new site. Your emails were not coming through. It was not your fault and we should have picked this up sooner. This has now been rectified on the site.

Rated 5 out of 5 stars

★★★★★

★★★★★

There is currently a global shortage of a particular medication and I was genuinely stressed not knowing what to do, then I found Courier Pharmacy!

From start to finish the service was exceptional. Everything was handled swiftly, professionally and with genuine care. They even arranged a hand delivery to me last night due to postal delays, which honestly went so far above and beyond.

Incredible service and truly lovely people. Very grateful and highly recommend!!

7 May 2026
Unprompted review
Rated 5 out of 5 stars

Well Done Courier Pharmacy!

As a long term user of Courier Pharmacy, I have always been extremely happy with the service they provide. However, recently they have provided exemplary customer support, that I can’t thank them enough for. Through no fault of their own, my order was delivered to the wrong address by Royal Mail. I informed Courier Pharmacy as soon as I realised what had happened and within a day, they had contacted me twice to help resolve the issue and re sent my order to me. Whilst it was not really their problem, they still quickly helped me. They were quick to respond and helpful every step of the way. Well done Courier Pharmacy. I will be very happy to continue to use your services. Thank you.

27 March 2026
Unprompted review
Rated 5 out of 5 stars

Have used this online pharmacist for a…

Have used this online pharmacist for a good few years now for my inhalers.
Delivery is always prompt and on the very rare occasion that Royal Mail lose an item the pharmacy is always quick to respond and arrange another to be sent out.
Excellent job and fantastic customer care.

17 February 2026
Unprompted review
Rated 5 out of 5 stars

Outstanding service

Excellent pharmacy - great prices, fast delivery and the best customer support I've experienced.
Royal Mail lost a parcel and Courier took ownership and arranged for Royal Mail to hand deliver later that day. And kept me informed all the way through the process.
Well done!

6 February 2026
Unprompted review
Rated 5 out of 5 stars

This company is amazing!!

This company is amazing!!! And this is my honest review of them, i order my inhalers from here as its more time an cost effective than going GP to convince them you need an inhaler. My last order i made on friday morning…Saturday afternoon i had my inhaler. The process very easy and website easy to navigate.
Order #14541

16 January 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look