Dawsons Reviews 

Absolutely disgraceful handling of a serious safety issue by Dawsons.

A roof leak at my friend’s rented property was reported, and Dawsons promised it would be repaired on 3 September. That promise was not kept. The leak has now deteriorated to the point that water is entering close to the electrics. My friend cannot safely use the electricity or remain in her home and has been forced to leave.

Despite repeated emails to the lettings department and escalation to senior management, Dawsons has failed to provide any substantive emergency response, contractor attendance time or clear plan for making the property safe. They have also refused to provide the landlord’s contact details, leaving the tenant unable to contact the person legally responsible for her home.

The matter has now had to be reported to Swansea Council’s Private Sector Housing Team, Rent Smart Wales and local councillors—all because Dawsons seemingly could not manage the basic responsibility of responding urgently when a tenant’s home became potentially electrically unsafe.

I suspect Dawsons will find time to respond publicly to this review before it finds time to repair the leak. If so, that will say everything about its priorities.

I will update this review if Dawsons finally takes meaningful action.

A very disappointing experience. They also use very underhand tactics to get sales. Would never used them again

The agent called Samantha, from Dawson estate agent in Mumbles branch in Swansea, visited my property for valuation, but showed a lack of professional engagement during the viewing and rushed to another the appointment.

Called to sell a property this morning. Was met with an incredibly arrogant and flippant employee called Alex. Was quoted a fixed fee of £3500 + vat to sell a property worth £80k. A 5% fee. Insane. I walked away.

Andrea ,Danielle,Rebecca ,Chloe Dawson Morriston Sales .
If these ladies where a football team they be Top of the League.There experience and professionalism in the property Market in Morriston is outstanding.
They sold my Bungalow in Bryn Eglur Road in 13 Days that’s why am giving this Team 5 Stars and a gold cup for their achievement.
Well done ladies and a Big Thank you and will continue buying and selling houses with you in future
Mark ….

I'd give a 0 If i could these people take your money and treat you like garbage they kicked me out due to my commitments at the job centre an they expected to just walk into my residence without a call or text an expect you to wait for them like some prisoner there partner in crime passageway housing have 2 perverts named Aadil an Hamzah who walked into my residence when I was in the bathroom with no clothes on then there boss Zoran tried to say I signed a document allowing them to do so trust me if you don't mind your privacy being invaded by perverts then by all means contact them for accommodation

Excellent service. As an investor, Alex contacts me with any houses that meet my requirements. I would be confident selling my house with Dawsons as the team works hard to promote and sell their properties.

Myself and my partner were first time buyers and we have just purchased a house with Dawsons who have been excellent throughout the process. We had previously used John Francis who we had a terrible experience with.
Since we had started the process with Dawsons, we had viewed different houses with them and needed advice with the processes. Having now completed the house purchasing procedure, their services from advice, guidance and general customer service was more than satisfactory, in and we really did appreciate their time and efforts with us. We used the Gorseinon branch in Swansea and have nothing but pleasantries in regards to their part of the service for us. I would definitely recommend them to anyone else who may ask for estate agencies in the local area.

This comany lets people move in and kicks them out for no proof all thus company is bout is money and its the badest compsny ive seen and the support workers dnt have qualications and they distrect people with mental heath issues i wouldnt reccomend this to anyone and let other tennants rob ur food

We have just sold my late mother-in-law’s property through there Stalybridge branch and can honestly say there service has been superb from start to finish at a very difficult time
As both Myself and my wife have full time jobs we could not conduct viewings so we left it to Dawsons to do this. I have got to say everything was arranged with the utmost professionalism
And there were at lot of viewings feedback was excellent and the house sold in a matter of weeks at a price a lot higher than we expected
Big shout out to Leah and all the team at Dawsons Stalybridge
Kind regards Lea and Megan

Once my contacts are in their system, you'll keep receiving lots of spam/marketing/promotional emails that I have never subscribed to. What's GDPR? Clearly Dawsons haven't heard of one.

This is the only estate agency that does that.

It was a very disappointing expereince, would not recommend it to anyone. No one is willing to help or assist at all

What a dreadful business. Drove up from Cardiff to view a flat to rent only to find that it wasn’t available. I have since realised it’s a trick to get you to meet up with them in Oder for them to offer you what they actually have to rent . So the flat on show is fictional. However, I did go and see two of these other flats and I did like one of them. I told them I would take it . They never phoned or emailed back. Absolutely shoddy service.

Despite phoning to enquire about a property in their Gorseinon Branch that I was interested in purchasing and leaving a voicemail with my contact details they never replied to me.
I also emailed them using their contact us details and yet again they did not respond!
This is the most unprofessional company that I have ever had the misfortune to try and deal with.
I won't even look at their properties again as obviously the staff do not care whether or not they make a sale!