Renovating a new home can be quite overwhelming with lots of decisions to make. I visited the showroom in Tilehurst, Reading and was greeted by Hugo. He was attentive, patient, informative and made my shopping experience a delight. He answered all my questions (there were many) and nothing seemed like too much trouble for him. He took em around the showroom locating the items I was interested in so could view them in ‘real life’ rather than a brochure. He wasn’t push with sales at all. What a wonderful member of staff! Profit quality so far seems great and I woudl highly recommend the store and definatekt Hugo to friends and family.