We have found the design and sales team at the Hemel Hempstead store knowledgeable and patient throughout. In addition, the installation team took all precautions to protect our carpets and home prior to a professional installation, discussing the final finish throughout.
The only area we feel they could look to improve on is the continuity of the involvement of the store where we placed the order. They were no longer involved once the installation was commenced, which we felt uncomfortable with. This does not distract from how pleased we are with the final job and would recommend them and would readily use them again.