Lorraine in the web sales team. We are halfway through our bathroom being refitted - realised that we had bought the wrong colour button flush (our fault completely) - placed an order for the replacement which would have arrived after the fitters have finished. Lorraine jumped on this for us and got it out for delivery tomorrow. Despite the item being of very low value and not likely to be seen as a priority order to many, Lorraine recognised the situation and acted.

Everyone we have dealt with at Easy Bathrooms has been a human too - no chatbots - you don't realise how much you miss proper customer service until you receive it.

Well done Easy Bathrooms, and in particular Lorraine