Initially we visited the Maidstone branch to see if we could find tiles that would match the existing ones. Unfortunately they were no longer available but the staff gave us the name of a couple of companies that stocked discontinued lines. Our installer ordered the primary components from Easy Bathrooms and they arrived as arranged, I lost the product datasheets and the staff at Maidstone arranged for the Technical Department to find digital copies which were then sent to me. Superb customer service. Will certainly use them again.