We have visited Easy Bathrooms, Ravenside retail park Enfield a few times during the last few months whilst refurbishing our downstairs toilet. We have always dealt with Kofi who is professional... See more
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Awarded National bathroom retailer of the year by BIFIS, Easy Bathrooms & Tiles have the largest bathroom retail network in the UK with 150 showroom locations nationwide.
Shop our wide range of luxurious bathroom products and our extensive range of wall and floor tiles, including outdoor tiles, online or in store.
Offering a choice of free design services, select the service which suits you best, from our online planner and virtual appointments to showroom design and home measure appointments. We even offer an installation service, let our accredited install team take care of your project from start to finish.
Head over to Easy Bathrooms & Tiles now to start browsing and be inspired by our dedicated customer inspo pages and guides.
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Easy Bathrooms, WF2 7UA, Wakefield, United Kingdom
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We dealt mainly with Alex at the Wakefield branch. He was very knowledgeable about the products and helped us to choose the design, fixtures and fittings for our new bathroom.
It was good to experience the virtual 3D model.
We found a tremendous amount of choice at the store, and the staff were friendly each time we visited.

Reply from Easy Bathrooms
Great selection of tiles at the best prices around! Easy to order and arrange delivery.

Reply from Easy Bathrooms
Showroom experience was great with lots of products to choose from, the installation was very disappointing and caused us a lot of stress. The there was very little communication from the project manager to the workers. They turned up on most days not knowing what to do or doing the wrong thing(like putting the wrong tiles on the wall). Also the finish was sloppy, chipped tile on the wall, silicone and grout missing in places and not smooth, smudges from silicone on tiles and shower screen.

Reply from Easy Bathrooms
Quality products at a really competitive price. Really good range, and we have done three rooms with tiles from here and not a single one broken. Upstairs bathroom five years old and looks like new. Staff, especially Clinton, really helpful, professional and knowledgeable.

Reply from Easy Bathrooms
Really helpful and friendly staff, without doing the hard sell. Will definitely return.

Reply from Easy Bathrooms
Product good but delivery awful, it cost me more in time taken off work waiting for goods that never arrived, than the goods themselves. 4 times they confirmed by email the day goods would arrive and 4 times no show, they did however turn up on an unscheduled day when no one was in to take delivery. I contacted delivery company myself and arranged the delivery and it was finally sorted.

Reply from Easy Bathrooms

Reply from Easy Bathrooms
My dealing with Easy Bathrooms was at their Leeds site. Iddy in sales was very helpful and this is no reflection on him, however, every other experience was not up to scratch!
I ordered a new en-suite bathroom and tiles and main house bathroom and tiles.
Deliver…… I spent over 30 minutes trying to work out what had been delivered and what was missing and the drivers had to wait while o went through this process! Over 15 items were missing.
The next day a huge shower screen sheet of glass arrived with one driver who I had to try and help. He cut his finger trying to get it in the house and bled all over the floor. I had to try and call on neighbours to help.
I then found out that the tiles I had ordered where 10 were missing had been discontinued and so I only had half the tiles which were clearly no good to me. I have now requested a refund and this isn’t straight forward either. This is easy bathrooms problem and not mine as the customer. Very disappointing.

Reply from Easy Bathrooms
When ordering the products I needed, I was the only customer in the shop. I was not really given any input or help. I mentioned I didn’t want a freestanding sink but when choosing one they didn’t say that it actually was freestanding fortunately I had an excellent plumber. I am satisfied with my bathroom. My signt is not good and I was never asked what colour I already had in the room and what would go well?

Reply from Easy Bathrooms
Very helpful staff, helping us get everything we needed, accommodating our change of mind and actually showing us the product we wanted. The items we bought are good quality and look good. We had one slight misunderstanding with the order which was rectified quickly.

Reply from Easy Bathrooms

Reply from Easy Bathrooms
The only problem was with the delivery.
The hight of how it was stacked made it impossible to get it into a house or garage, so we were left with a full bathroom pallet to unload.
We are both 71 and would have appreciated some assistance, or prior notice.

Reply from Easy Bathrooms
As a returning customer I was aware of the skill and Expertise that William would deliver. This time around was an even better experience, William was so helpful in matching up from previous orders his product knowledge and support was extremely professional even when I need to amend my order nothing was a problem all adjusted with no fuss. Im very grateful for all his support. Thanks You.

Reply from Easy Bathrooms
I couldn’t rate Easy Bathrooms high enough, from start to finish we had a 5 star service and the finished shower room is fantastic. Everyone who we dealt with from the salesman to the fitters were polite and very helpful. We have recommended Easy Bathrooms to several of our friends and neighbours. ⭐️⭐️⭐️⭐️⭐️

Reply from Easy Bathrooms
Really helpful staff both over the phone and especially at the depot
Great friendly service took the time to explain matters with my query something you don’t get to see in many places, it was really appreciated

Reply from Easy Bathrooms
Professional, extremely helpful, friendly service. And fast.
They really know their "stuff"!

Reply from Easy Bathrooms
We have had brilliant service from Easy Bathrooms in Brislington. The staff have all been so helpful and Morgan went the extra mile for us. Really great service. We haven't yet installed the products but the number options available and the catalogue made things much easier.

Reply from Easy Bathrooms
Great service from Lyndon from start to finish...even though we must have driven him mad the amount times we went in.
Great quality products at a good price. Would use again.
Only gripe was the delivery charges that we thought were a bit expensive.

Reply from Easy Bathrooms
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