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Easy Bathrooms Reviews 

13,759
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Considering 2,791 reviews, reviewers overwhelmingly had a great experience with this company. People often emphasize that the showroom staff is exceptionally helpful, professional, and knowledgeable, guiding them patiently through various design options without applying any aggressive sales pressure. Consumers deeply appreciate the personalized attention, careful measurements, and expert advice received throughout the planning and purchasing process for their new bathrooms. Though some people were dissatisfied with occasional delivery delays, expensive shipping fees, or receiving incorrect and damaged items that required replacements. A few reviewers also mentioned encountering frustrating installation challenges, poor communication from project managers, and occasional product quality inconsistencies requiring extra effort.

What people talk about most

Staff

People report positive experiences with staff, highlighting their helpful, polite, and knowledgeable service.... See more

Product

Reviewers highlight ambiguous aspects of product, noting both satisfaction with items and frustration with... See more

Service

Customers consistently note positive experiences with service, highlighting helpful and polite staff from the... See more

Delivery service

Reviewers mention ambiguous feedback about delivery service, with highly mixed experiences reported by... See more

Quality

Consumers find quality to be ambiguous, with highly mixed experiences regarding products and workmanship.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Quality products at a really competitive price. Really good range, and we have done three rooms with tiles from here and not a single one broken. Upstairs bathroom five years old and looks like new. S... See more

Company replied

Rated 5 out of 5 stars

We have just had a new bathroom fitted in by Easy Bathrooms, and are so pleased with what they have done. Personally I would definitely recommend them for any other work we might have in the future.... See more

Company replied

Rated 5 out of 5 stars

I couldn’t rate Easy Bathrooms high enough, from start to finish we had a 5 star service and the finished shower room is fantastic. Everyone who we dealt with from the salesman to the fitters were pol... See more

Company replied

Rated 5 out of 5 stars

I would highly recommend Amy from Stratford-upon-Avon. She has been absolutely fantastic helping me with the design and measuring up for two bathroom projects. From the very beginning, Amy wa... See more

Company replied


Company details

  1. #93 of 115 best companies in Bathroom Supply Shop
  2. #90 of 106 best companies in Bathroom Renovator
  3. #13 of 13 best companies in Mirror shop
  4. #31 of 39 best companies in Radiator shop
  5. #13 of 17 best companies in Shower screen shop
  6. #24 of 29 best companies in Tile Shop

About Easy Bathrooms

Written by the company

Awarded National bathroom retailer of the year by BIFIS, Easy Bathrooms & Tiles have the largest bathroom retail network in the UK with 150 showroom locations nationwide.

Shop our wide range of luxurious bathroom products and our extensive range of wall and floor tiles, including outdoor tiles, online or in store.

Offering a choice of free design services, select the service which suits you best, from our online planner and virtual appointments to showroom design and home measure appointments. We even offer an installation service, let our accredited install team take care of your project from start to finish.

Head over to Easy Bathrooms & Tiles now to start browsing and be inspired by our dedicated customer inspo pages and guides.

Simply Luxurious

Written by the company

Award Winning Design & Install Service
BIFIS National Bathroom Retailer of the Year. Our accredited team handles your bathroom from design to installation, covering every trade. Includes a 2-year installation guarantee and FREE tiles* with our Simply Install service.
Free Online Planner
Plan your perfect bathroom with our free online planner. Create your space in 3D, experiment with different styles and layouts, and visualise your ideas before you buy. Simply enter your measurements to design a bathroom that fits your space perfectly.
Nationwide Showrooms
With over 150 showrooms across the UK, it’s easy to see our premium bathrooms & tiles in person, get expert advice, and plan your bathroom with confidence.
Book an Appointment
We offer a variety of ways to plan your bathroom. Choose an in-store 3D design, a home measure, or a virtual session, and our experts will help you plan your perfect bathroom. All our appointments are free!
Flexible Finance
Flexible finance options, including 0% deals, are available on orders from £3,000–£25,000 over 24 months. With V12 or Klarna, you can choose a plan that works for you.
Inspiration Hub
Explore our Inspiration Hub and spark ideas for your perfect bathroom. Browse the customer gallery to see real homes, dive into our blog for handy tips and advice, and explore the style gallery for some inspiring combinations.
Dedicated Trade Hub
Trade customers can manage everything in one place, with our dedicated Trade Hub. Track orders, manage credit, and claim rewards. Take advantage of exclusive offers, our Refer & Earn programme, and our cashback scheme—all designed to make your trade experience easier and more rewarding.

Contact info

Complete Bathroom Installation Service

From bathroom design to installation, our expert team handles it all.

4.3

Excellent

TrustScore 4.5 out of 5

14k reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 98% of negative reviews

Typically takes over 1 month to reply

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4.3

All reviews

(13,759)

2,710 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Good communication

Good communication, no complications with our order it all arrived safe and sound and on time . On a slightly negative side ,expensive delivery when you take into account,the cost of the initial purchase. There was only one person delivering who placed it ( carefully) at the end of the drive where it had to stay untill I got home from work.
I would order from Easy bathrooms again .

20 September 2026
Rated 5 out of 5 stars

Easy bathrooms are great quality

Hi
The staff were very good and helpful and the quality was excellent. Will come back next year for a new bathroom downstairs . The delivery was excellent and nice delivery men and no damage to any of the products.

20 September 2026
Rated 5 out of 5 stars

First Class Customer Experience

Oscar and Dips were extremely helpful and courteous. I visited the showroom at Staples Corner to check if a particular bath was sold there, but didn't expect to have ordered this and pretty much everything else I needed on the day and during the days following. I could sense as soon as I walked in that there was going to be no hard selling, which I find really off putting, just a very welcoming, helpful, and enjoyable experience. Everything was explained very clearly about each product and with no rush. Excellent customer service. Thank you, Oscar and Dips.

7 March 2026
Unprompted review
Rated 5 out of 5 stars

Well informed shop staff

Well informed shop staff
Product quality was good
One down side was the delivery driver was on his own so all the glass panels and shower base was stacked out side my home and I had to get help to take them inside and then to transfer them upstairs.

17 September 2026
Rated 4 out of 5 stars

Easy Bathrooms Hove - Ask for Harry

Overall, my experience with Easy Bathrooms has been excellent. I’ll break it into two parts: the showroom team and the quality of the products.

Showroom team:
I want to highlight Harry at the Hove branch, who was patient, friendly, and genuinely knowledgeable. He consistently kept our needs at the forefront and made the whole process straightforward. We can’t speak highly enough of him — if you visit the Hove showroom, I’d definitely recommend asking for Harry.

Product quality:
Our bathroom was delivered on time and extremely well packaged. I expected at least one item to arrive damaged, but every single piece was perfect. The taps, cupboards, and shower fittings are all of very high quality, and we’re extremely happy with our decision to use Easy Bathrooms.

13 September 2026
Unprompted review
Rated 5 out of 5 stars

Excellent experience with these expert…

Excellent experience with these expert staff. They designed and gave a quote very quickly, Grace was fantastic and patient, drafting the design while we looked at what we wanted. I made a few errors in the measurements that I emailed after and Grace correct and emailed tge new design with full rendering images of what it would look like.
Definitely recommend

16 May 2026
Rated 1 out of 5 stars

Following my previous BAD review on…

Following my previous BAD review on Cliftons, I would just like to add that, thanks to Cliftons sending a third party, my daughter's bathroom, who is wheelchair bound, is leaking water out of the shower area. We have to throw towels down to stop the water coming into the hallway. When I myself have a shower, which is obviously quicker than my daughter, every action, ie, shampoo, conditioner and wash, I have to turn the shower off, otherwise the water runs out of the shower area.

Do not get caught up in Cliftons third party people, as they have sent builders to our home who were unable to do a wet room, no matter how many times you try to explain a wet room to them.

I have spent £8000 for a totally useless bathroom for my daughter

Also, items were returned to Cliftons, which I have not heard anything about.

I just wanted people to be aware NOT to accept third party people from Cliftons (we were offered Oakmere Design and Build Ltd), as obviously this costs extra, which I was unaware of and this company couldn't supply the right builders for the job.

19 September 2026
Unprompted review
Rated 5 out of 5 stars

We have just completed 2 bathrooms…

We have just completed 2 bathrooms using Easy Bathrooms tiles and suites.
High quality and a little bit different to the usual.
William, in St Helens Easy Bathrooms has been our contact each time. He has been really helpful and professesional.
I would definately recommend Easy Bathrooms.

29 August 2026
Rated 5 out of 5 stars

Dips at the staples corner branch of…

Dips at the staples corner branch of easy bathroom has been great! So patient, co-operative and beyond helpful. He dealt with my enquiry efficiently and went above and beyond to make sure I have all the items in my order for a speedy delivery. Thank you so much :)
Noura Mohamed

18 September 2026
Unprompted review
Rated 5 out of 5 stars

appointment with Paige

We booked an appointment with Paige the showroom manager and the whole process was straight forward, detailed and well planned. Every detail was thought of!
The showroom has so many options and before the appointment we took a brochure home to flick through, we weren’t pressured or hassled which was a pleasant surprise.
Delivery was hassle free and items were correct.

8 August 2026
Unprompted review
Rated 5 out of 5 stars

Really easy to do business with

Really easy to do business with. Aimee in the Stratford store was so helpful through the design and installation. Work was completed to a really high standard- couldn’t be happier with our new bathroom and the process.

18 September 2026
Unprompted review
Easy Bathrooms logo

Reply from Easy Bathrooms

Thank you for such a fantastic review. We’re delighted to hear you found the whole process so easy and that Aimee was so helpful throughout the design and installation. It’s wonderful to know the work was completed to such a high standard and that you couldn’t be happier with your new bathroom. We’ll be sure to pass your kind feedback on to Aimee and the Stratford team.

Many thanks
Sophie
Easy Bathrooms & Tiles

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