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Easy Bathrooms Reviews 

14,185
•
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Looking at 2,892 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for being exceptionally knowledgeable, approachable, and helpful throughout the entire bathroom design journey. Many people note that showroom teams provide outstanding support, valuable layout ideas, and practical advice without applying any pressure to buy. Consumers value the friendly attitudes and efficiency experienced during showroom visits and planning sessions. However, some customers also noted frustrating issues regarding delivery delays and receiving damaged items. A few people additionally mentioned experiencing difficulties in securing timely resolutions from support teams regarding missing parts or prolonged installation timelines.

What people talk about most

Staff

Users describe positive interactions with staff, frequently highlighting their helpfulness, knowledge, and... See more

Product

Clients share ambiguous opinions on product experiences, with some consumers praising the vast selection of... See more

Service

Reviewers mention positive feedback about service, with consumers praising knowledgeable staff members who... See more

Delivery service

Reviewers highlight ambiguous aspects of delivery service, noting that while some consumers enjoyed quick... See more

Customer service

People report ambiguous experiences with customer service, as many consumers praise helpful staff members... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The contractor (Ziggy) was excellent, very helpful and tidy from start to finish. Couldn't fault him. Likewise the girls at head office, especially Alisha, who helped me recover over payment caused by... See more

Company replied

Rated 4 out of 5 stars

When you think you have planned everything and you are ready to invest your hard earned cash into a new bathroom, you learn quickly that you cannot plan enough. Thanks to Andy, Michelle and Sim... See more

Company replied

Rated 4 out of 5 stars

Excellent products. Shame you cant lump deliveries and avoid multiple shipping charges. Contacting was easy and help constructive. Had one issue with mismatched toilet cistern and pan this was know pr... See more

Company replied

Rated 4 out of 5 stars

We visited Easy Bathrooms in Altrincham. Chris was brilliant. Nothing was a problem. Changes additional orders etc. All arrived in good time. Refunds for returns processed in a timely manner. Not... See more

Company replied


Company details

  1. Bathroom Supply Shop
  2. also in
  3. Bathroom Renovator
  4. Mirror shop
  5. Radiator shop
  6. Shower screen shop
  7. Tile Shop

About Easy Bathrooms

Written by the company

Awarded National bathroom retailer of the year by BIFIS, Easy Bathrooms & Tiles have the largest bathroom retail network in the UK with 150 showroom locations nationwide.

Shop our wide range of luxurious bathroom products and our extensive range of wall and floor tiles, including outdoor tiles, online or in store.

Offering a choice of free design services, select the service which suits you best, from our online planner and virtual appointments to showroom design and home measure appointments. We even offer an installation service, let our accredited install team take care of your project from start to finish.

Head over to Easy Bathrooms & Tiles now to start browsing and be inspired by our dedicated customer inspo pages and guides.

Simply Luxurious

Written by the company

Award Winning Design & Install Service
BIFIS National Bathroom Retailer of the Year. Our accredited team handles your bathroom from design to installation, covering every trade. Includes a 2-year installation guarantee and FREE tiles* with our Simply Install service.
Free Online Planner
Plan your perfect bathroom with our free online planner. Create your space in 3D, experiment with different styles and layouts, and visualise your ideas before you buy. Simply enter your measurements to design a bathroom that fits your space perfectly.
Nationwide Showrooms
With over 150 showrooms across the UK, it’s easy to see our premium bathrooms & tiles in person, get expert advice, and plan your bathroom with confidence.
Book an Appointment
We offer a variety of ways to plan your bathroom. Choose an in-store 3D design, a home measure, or a virtual session, and our experts will help you plan your perfect bathroom. All our appointments are free!
Flexible Finance
Flexible finance options, including 0% deals, are available on orders from £3,000–£25,000 over 24 months. With V12 or Klarna, you can choose a plan that works for you.
Inspiration Hub
Explore our Inspiration Hub and spark ideas for your perfect bathroom. Browse the customer gallery to see real homes, dive into our blog for handy tips and advice, and explore the style gallery for some inspiring combinations.
Dedicated Trade Hub
Trade customers can manage everything in one place, with our dedicated Trade Hub. Track orders, manage credit, and claim rewards. Take advantage of exclusive offers, our Refer & Earn programme, and our cashback scheme—all designed to make your trade experience easier and more rewarding.

Contact info

Complete Bathroom Installation Service

From bathroom design to installation, our expert team handles it all.

4.3

Excellent

TrustScore 4.5 out of 5

14k reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 98% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

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4.3

All reviews

(14,185)

2,660 reviews in the last 12 months

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Rated 5 out of 5 stars

The only thing we were disappointed…

The only thing we were disappointed with was the shower screen gave us the impression that three pieces were included. When in actual fact there were only two pieces. Included in the package. We had to then order an end panel. The staff were very helpful.

22 October 2026
Rated 1 out of 5 stars

Warning curb side delivery only

Warning - curb-side delivery only for large heavy bathroom products.
Ordered a shower enclosure from the website, paid £85 for delivery which i feel is very expensive in comparison to other suppliers and found out when delivery was made today that this was a curb-side delivery only! Delivery driver helped bring it inside the house with me as I've had open heart surgery so cant fault the driver but this is a terrible delivery service for the price and I wont be ordering anything else from Easy Bathrooms if this is the only delivery service they offer. Haven't checked the shower enclosure yet as just delivered so can’t comment on the product but not a great first impression.

5 November 2026
Unprompted review
Rated 1 out of 5 stars

I’d give zero stars if possible.

I’d give zero stars if possible.

Glossy showroom and discount prices - ‘buy cheap, buy twice’ as they say.

Delivery arrived broken, replacement was scheduled without urgency and turned up later than advised - threw out the entire fitting schedule and caused massive inconvenience.

Incredibly poor service.

2 November 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service as usual

Excellent service as usual , staff very helpful

21 October 2026
Easy Bathrooms logo

Reply from Easy Bathrooms

Thank you for your continued support. We're delighted to hear that you've once again received excellent service and that our team were so helpful. We really appreciate your feedback and look forward to welcoming you back to Easy Bathrooms.

Many thanks
Hannah
Easy Bathrooms & Tiles

Rated 5 out of 5 stars

Fantastic service as standard with…

Fantastic service as standard with quality fixtures and tiles.

4 November 2026
Easy Bathrooms logo

Reply from Easy Bathrooms

Thank you for your lovely feedback. We're delighted to hear you've been impressed with the service provided, as well as the quality of our fixtures and tiles. Your support is greatly appreciated, and we hope to welcome you back again soon.

Many thanks
Tara
Easy Bathrooms & Tiles

Rated 5 out of 5 stars

Great experience

Showroom well set out only thing is wife has mobility issues so couldn't go look upstairs as no lift or if there was didn't see one, staff member Rohan was very knowledgeable as extremely helpful and patient with us

1 November 2026
Unprompted review
Easy Bathrooms logo

Reply from Easy Bathrooms

Thank you for taking the time to share your feedback. We're pleased to hear that you found the showroom well laid out and that Rohan provided such knowledgeable, helpful and patient service. We're sorry that accessibility limited your ability to view the upstairs displays. We appreciate you bringing this to our attention, and we'll share your comments with the relevant team. We hope to welcome you both again soon.

Many thanks
Sophie
Easy Bathrooms & Tiles

Rated 5 out of 5 stars

Splashback excellence

I shopped around for a fresh look for my kitchen splash backs, found just what I needed at a great price, and the service and suggestions were top-notch. Will definitely be returning when doing up my en suite.

21 October 2026
Easy Bathrooms logo

Reply from Easy Bathrooms

Thank you for your lovely feedback. We're delighted you found exactly what you were looking for at a great price and that our team provided such helpful advice and service. It's fantastic to hear you'll be returning when it's time to update your en suite. We look forward to welcoming you back!

Many thanks
Hannah
Easy Bathrooms & Tiles

Rated 5 out of 5 stars

Staff very helpful

Staff very helpful in ordering samples initially and then checking the ordered tiles and transferring them to the back of my car.

21 October 2026
Easy Bathrooms logo

Reply from Easy Bathrooms

Thank you for your lovely feedback. We're pleased to hear our team were so helpful throughout your visit, from ordering your initial samples to helping with your tile order and loading them into your car. We'll be sure to pass on your kind comments to the team. We really appreciate your support!

Many thanks
Tara
Easy Bathrooms & Tiles

Rated 5 out of 5 stars

Lady in the shop listened to our ideas…

Lady in the shop listened to our ideas for our new bathroom and give us some great advice around what would suit our needs. She advised on everything we would require, delivery times and when to arrange delivery at a time which would suit the installers. Everything has worked out great and we now have a lovely new bathroom which we owe our thanks to the team at Stockton. Great product but most importantly great service from the staff in store in particular Dawn. Thankyou.

21 September 2026
Unprompted review
Easy Bathrooms logo

Reply from Easy Bathrooms

Thank you for such wonderful feedback. We're delighted to hear that the team at Stockton helped make your new bathroom project such a positive experience. It's lovely to know that Dawn took the time to understand your ideas, offer helpful advice and ensure everything was planned around your needs and installation schedule. We'll be sure to pass on your kind words to Dawn and the wider team. We hope you enjoy your beautiful new bathroom!

Many thanks
Sophie
Easy Bathrooms & Tiles

Rated 5 out of 5 stars

Excellent efficient service

Excellent efficient service, great product range and knowledge

9 October 2026
Unprompted review
Easy Bathrooms logo

Reply from Easy Bathrooms

Thank you for your kind feedback. We're delighted to hear you were impressed with the efficiency of our service, product range and the team's knowledge. We really appreciate your support and hope to welcome you back again soon!

Many thanks
Hannah
Easy Bathrooms & Tiles

Rated 5 out of 5 stars

William the Manager of oxford easy…

William the Manager of oxford easy bathrooms was fantastic and helpful
Just bought a new house and needed showroom have the experience in bathrooms project and William has all the knowledge and the expertise
Fantastic service would highly recommend

4 November 2026
Unprompted review
Easy Bathrooms logo

Reply from Easy Bathrooms

Thank you for your fantastic feedback. We're delighted to hear that William made such a positive impression and was able to share his knowledge and expertise to help with your new home project. We'll be sure to pass your kind words on to William and the Oxford team. Thank you for the recommendation, and we wish you all the best with your new bathroom!

Many thanks
Tara
Easy Bathrooms & Tiles

Rated 5 out of 5 stars

Joanne the Sales Assistant was amazing…

Joanne the Sales Assistant was amazing spent so much time explaining things and now they are coming out to measure up with a view to ordering.

1 November 2026
Unprompted review
Easy Bathrooms logo

Reply from Easy Bathrooms

Thank you for your lovely feedback. We're delighted to hear that Joanne was so helpful and took the time to explain everything clearly. It's great to hear you're moving forward with your bathroom plans, and we'll be sure to pass your kind comments on to Joanne. We hope the rest of your journey with us goes just as smoothly!

Many thanks
Sophie
Easy Bathrooms & Tiles

Rated 5 out of 5 stars

Lovely showroom

Lovely showroom, plenty to choose from and the staff was very friendly and helpful.

31 October 2026
Unprompted review
Easy Bathrooms logo

Reply from Easy Bathrooms

Thank you for your lovely feedback. We're pleased to hear you enjoyed visiting our showroom and were impressed with the product choice and friendly service from our team. We really appreciate your support and hope to see you again soon!

Many thanks
Hannah
Easy Bathrooms & Tiles

Rated 4 out of 5 stars

Shower Bath

On the whole our experience was a good one. we had a slight issue with the wrong taps being supplied but this was quickly rectified and the appropriate refund issued. We are very pleased with the Bath but have yet to fit the shower screen as work still in progress.

3 November 2026
Easy Bathrooms logo

Reply from Easy Bathrooms

Thank you for taking the time to share your feedback. We're pleased to hear that, overall, you've had a positive experience and that the issue with the taps was quickly resolved. It's great to hear you're happy with your new bath, and we hope the remainder of your bathroom project goes smoothly. Thank you for choosing Easy Bathrooms!

Many thanks
Sophie
Easy Bathrooms & Tiles

Rated 2 out of 5 stars

Lack lustre sales experience.

Lack lustre sales experience.
Very uninterested staff, minimum questions asked about the project, no advice, just "which tile would you like a price for"

Never stood up from desk just "computer says this this cost" type of communication.

27 October 2026
Unprompted review
Easy Bathrooms logo

Reply from Easy Bathrooms

We're sorry to hear that your visit didn't meet your expectations. We want our customers to feel supported and receive helpful advice when planning their projects, so it's disappointing to hear this wasn't your experience. Your feedback is important to us and will be shared with the relevant showroom management team to review with the staff involved. Thank you for bringing this to our attention.

Many thanks
Sophie
Easy Bathrooms & Tiles

Rated 5 out of 5 stars

Andrew was extreamly knowledable and…

Andrew was extreamly knowledable and was able to recommend options that we had not thought of. I particularly like the plan he had come with.

1 November 2026
Unprompted review
Easy Bathrooms logo

Reply from Easy Bathrooms

Thank you for your lovely feedback! We're delighted to hear Andrew's knowledge and recommendations helped you explore options you hadn't previously considered. It's great to know you were particularly pleased with the plan he put together. We'll be sure to pass on your kind comments to Andrew!

Many thanks
Tara
Easy Bathrooms & Tiles

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