Brilliant, easy parking, dogs allowed, very helpful and patient staff. Received a message to say when order had arrived, my order was tiles so I just nipped down to pick them up. I looked all over fo... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Great experience at Easy Bathrooms. We went to a well known retailer but unfortunately the experience was poor. Someone then recommended we go to Easy Bathrooms Leeds showroom Unit 2 Royds Lane who we... See more
Company replied
Quality products at a really competitive price. Really good range, and we have done three rooms with tiles from here and not a single one broken. Upstairs bathroom five years old and looks like new. S... See more
Company replied
Great advice, fantastic service and very good prices. Great premises with all items on display. I found them by accident after an experience with a national flooring company that was the polar opp... See more
Company replied
Company details
About Easy Bathrooms
Written by the company
Awarded National bathroom retailer of the year by BIFIS, Easy Bathrooms & Tiles have the largest bathroom retail network in the UK with 150 showroom locations nationwide.
Shop our wide range of luxurious bathroom products and our extensive range of wall and floor tiles, including outdoor tiles, online or in store.
Offering a choice of free design services, select the service which suits you best, from our online planner and virtual appointments to showroom design and home measure appointments. We even offer an installation service, let our accredited install team take care of your project from start to finish.
Head over to Easy Bathrooms & Tiles now to start browsing and be inspired by our dedicated customer inspo pages and guides.
Simply Luxurious
Written by the company
- Award Winning Design & Install Service
- BIFIS National Bathroom Retailer of the Year. Our accredited team handles your bathroom from design to installation, covering every trade. Includes a 2-year installation guarantee and FREE tiles* with our Simply Install service.
- Free Online Planner
- Plan your perfect bathroom with our free online planner. Create your space in 3D, experiment with different styles and layouts, and visualise your ideas before you buy. Simply enter your measurements to design a bathroom that fits your space perfectly.
- Nationwide Showrooms
- With over 150 showrooms across the UK, it’s easy to see our premium bathrooms & tiles in person, get expert advice, and plan your bathroom with confidence.
- Book an Appointment
- We offer a variety of ways to plan your bathroom. Choose an in-store 3D design, a home measure, or a virtual session, and our experts will help you plan your perfect bathroom. All our appointments are free!
- Flexible Finance
- Flexible finance options, including 0% deals, are available on orders from £3,000–£25,000 over 24 months. With V12 or Klarna, you can choose a plan that works for you.
- Inspiration Hub
- Explore our Inspiration Hub and spark ideas for your perfect bathroom. Browse the customer gallery to see real homes, dive into our blog for handy tips and advice, and explore the style gallery for some inspiring combinations.
- Dedicated Trade Hub
- Trade customers can manage everything in one place, with our dedicated Trade Hub. Track orders, manage credit, and claim rewards. Take advantage of exclusive offers, our Refer & Earn programme, and our cashback scheme—all designed to make your trade experience easier and more rewarding.
Contact info
Easy Bathrooms, WF2 7UA, Wakefield, United Kingdom
- 0330 660 1120
- Support@easybathrooms.com
- easybathrooms.com
Complete Bathroom Installation Service
4.3
Excellent
14k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 98% of negative reviews
Typically takes over 1 month to reply
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Friendly and professional service
Friendly and professional service, competent staff, and on-time delivery. I’m very satisfied and would highly recommend them.
24 September 2026
Staff was always available to help
Staff was always available to help. All in all a good experience for us with all the renovations
24 September 2026
Excellent customer service
Excellent customer service. We were able to buy exactly what we wanted, and we were kept informed of delivery to the store to enable us to pick up our item at our convenience. Would highly recommend
8 October 2026
Always friendly knowledgeable staff and…
Always friendly knowledgeable staff and quality materials, no brainer really never go anywhere else
24 September 2026
Excellent service from the Willerby…
Excellent service from the Willerby branch as always
6 October 2026
I visited the store at Filton and my service provider was CF Plumbing and Heating Ltd
I visited the store at Filton and worked with Billy on my requirements. He was very helpful and answered all my queries.
CF Plumbing and Heating were the supplier who was agreed on to do the work.
Colin came and surveyed the property and worked through the plan and advised on any necessary changes
Date of work to be started was advised and started on time.
Delivery of supplies received on time with courteous and helpful staff.
Colin, Nico and Harvey undertook the work professionally and in agreed timescale. I was made aware each day of progress. The property was left clean and tidy at the end.
The service received was 100%
I also would like to give acknowledgement for the lady from Hippo who arrived and cleared all waste within 1 hour and left my garden spotless
It was a pleasure working with Easy Bathrooms
28 September 2026
Unprompted review
Super helpful staff and a good price.
8 October 2026
Unprompted review
Great service at Farnborough
Great service at Farnborough, Matthew was a huge help
8 October 2026
Unprompted review
Reply from Easy Bathrooms
Thank you for your lovely feedback. We’re delighted to hear you received great service at our Farnborough showroom and that Matthew was such a great help. We’ll be sure to pass your kind words on to Matthew and the team.
Many thanks
Sophie
Easy Bathrooms & Tiles
Great service from Steve
Great service from Steve throughout our many visits, always very accommodating and had a lot of patience, as I changed my mind on a few occasions!
6 October 2026
Reply from Easy Bathrooms
Thank you for your fantastic feedback. We’re delighted to hear that Steve was so accommodating and patient throughout your visits, especially as your plans evolved. We’ll be sure to share your kind words with Steve and the team.
Many thanks
Hannah
Easy Bathrooms & Tiles
Very straightforward ordering and…
Very straightforward ordering and delivery quick and on time
7 October 2026
Reply from Easy Bathrooms
Thank you for your lovely feedback. We’re delighted to hear you found the ordering process straightforward and that your delivery was quick and on time. We really appreciate you choosing Easy Bathrooms.
Many thanks
Tara
Easy Bathrooms & Tiles
Very helpful
Very helpful, with recommendations, calculating how many tiles to order and
matching batches, when an additional order was made.
7 October 2026
Reply from Easy Bathrooms
Thank you for your lovely feedback. We’re delighted to hear you found our team so helpful, from recommending the right products and calculating the quantity of tiles needed to matching batches when you placed an additional order. We’re pleased we could make the process easier for you.
Many thanks
Sophie
Easy Bathrooms & Tiles
Visited the Easy Bathrooms showroom at…
Visited the Easy Bathrooms showroom at staples corner and had a brilliant experience. The staff were super helpful patiently enquiring my requirements and offered practical suggestion that suited both our needs and budget. I would definitely recommend this shop to anyone planning bathroom renovation.
4 October 2026
Unprompted review
Reply from Easy Bathrooms
Thank you for your fantastic feedback. We’re delighted to hear you had such a brilliant experience at our Staples Corner showroom and that the team took the time to understand your requirements and offer practical suggestions to suit your needs and budget. We really appreciate your recommendation and look forward to welcoming you back.
Many thanks
Hannah
Easy Bathrooms & Tiles
Quality products and the design option…
Quality products and the design option helped us a lot. Very pleased with our new bathroom.
23 September 2026
Reply from Easy Bathrooms
Thank you for your lovely feedback. We’re delighted to hear you were pleased with the quality of our products and found the design service helpful in bringing your new bathroom together. We hope you enjoy your new bathroom for many years to come.
Many thanks
Tara
Easy Bathrooms & Tiles
An absolutely brilliant experience from…
An absolutely brilliant experience from start to finish. The staff at your Kings Lynn branch couldn’t have been more helpful, a credit to the company.
7 October 2026
Reply from Easy Bathrooms
Thank you for your fantastic feedback. We’re delighted to hear you had such a brilliant experience from start to finish and that the team at our King’s Lynn showroom were so helpful. We’ll be sure to pass your kind words on to the team, who will be pleased to know they made such a positive impression.
Many thanks
Hannah
Easy Bathrooms & Tiles
A big thank you to Sally at the…
A big thank you to Sally at the huddersfield branch.
She was amazing from start to finish helping plan our new bathroom. Nothing was too much trouble she went over & above to sort it all out. Her great advice & knowledge was second to none. 5 star customer service from Sally. Thank you.
30 April 2026
Unprompted review
Reply from Easy Bathrooms
Thank you for your fantastic feedback. We’re delighted to hear that Sally at our Huddersfield showroom went above and beyond to help plan your new bathroom. Her knowledge, advice and dedication clearly made a real difference, and we’ll be sure to share your kind words with Sally and the team.
Many thanks
Sophie
Easy Bathrooms & Tiles
Good experience but after sales could…
Good experience but after sales could be better.
Got the impression everyone went out of their way to get your order but once the balance was paid the friendliness went down hill.
To pay extra for a second staff member for delivery was ridiculous
Would not refund two unused boxes of tiles. B&Q and Wickes do.
7 October 2026
Reply from Easy Bathrooms
Thank you for taking the time to share your feedback. We’re sorry to hear that your experience after placing your order did not match the level of service you received initially. We also appreciate your comments regarding delivery and tile returns, and we’ll feed these back to the relevant teams as part of our ongoing service improvements.
Many thanks
Sophie
Easy Bathrooms & Tiles
Reply from Easy Bathrooms
Thank you for your feedback. We’re delighted to hear you received quick and expert service. We really appreciate you choosing Easy Bathrooms.
Many thanks
Tara
Easy Bathrooms & Tiles
From going into the store at Welwyn…
From going into the store at Welwyn Garden City to receiving the worksurface for our bathroom, everything was easy and stress free. Bethany was very helpful and professional and made ordering simple. We were kept in touch re delivery and the driver was extremely helpful. All in all a good experience.
26 September 2026
Unprompted review
Reply from Easy Bathrooms
Thank you for your lovely feedback. We’re delighted to hear everything from visiting our Welwyn Garden City showroom to receiving your work surface was easy and stress free. It’s great to know Bethany was so helpful and professional, and that you were kept well informed throughout the delivery process. We’ll be sure to pass your kind words on to Bethany and the team.
Many thanks
Hannah
Easy Bathrooms & Tiles
You see a 3D “walk about” video before committing - fantastic service by Steve!
Steve (Glasgow Showroom) was great. We were planning the renovation of an en-suite toilet and shower room. He helped us through the selection process, drew up plans and presented us with a 3D “walk about” of the planned renovation. Fantastic service.
7 October 2026
Unprompted review
Reply from Easy Bathrooms
Thank you for your fantastic feedback. We’re delighted to hear that Steve at our Glasgow showroom was so helpful throughout your en-suite renovation. It’s great to know his guidance, plans and 3D design helped bring your vision to life. We’ll be sure to pass your kind words on to Steve and the team.
Many thanks
Tara
Easy Bathrooms & Tiles
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.