Good experience but after sales could be better. Got the impression everyone went out of their way to get your order but once the balance was paid the friendliness went down hill. To pay extra for... See more
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Awarded National bathroom retailer of the year by BIFIS, Easy Bathrooms & Tiles have the largest bathroom retail network in the UK with 150 showroom locations nationwide.
Shop our wide range of luxurious bathroom products and our extensive range of wall and floor tiles, including outdoor tiles, online or in store.
Offering a choice of free design services, select the service which suits you best, from our online planner and virtual appointments to showroom design and home measure appointments. We even offer an installation service, let our accredited install team take care of your project from start to finish.
Head over to Easy Bathrooms & Tiles now to start browsing and be inspired by our dedicated customer inspo pages and guides.
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Easy Bathrooms, WF2 7UA, Wakefield, United Kingdom
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Gentleman who looked after us was very knowledgable and helpful
Sergiu helped me pick the right tiles for all my requirements, and was very patient while I changed my mind!
Everything was so easy and quick the delivery people were good as well
Listened to our requirements gave professional advice in a friendly way lots of different options on display Richard was very efficient in giving us a quote giving us the time to consider
Excellent products at amazing prices. Very high quality and so important to be able to see the ranges in their show room. Very efficient service.

Reply from Easy Bathrooms
Our shower had no hot water going through it. They gave good advice on how to clean it first. Had to order a new thermostat. They even sent a video on how to change it.

Reply from Easy Bathrooms
Helpful and knowledgeable staff, on hand and ready to help when requested.
Loved the tiles I chose and very happy with the overall experience. I would definitely shop there again.

Reply from Easy Bathrooms
Mixed. Helpful staff at the Telford showroom, lots of choice of styles and options. Eventually - after having come close to cancelling as I felt like I was being strung along - they found me an absolutely fantastic local installer who went above & beyond, but everything else was a mess. Once the deposit was paid it felt like I had to chase everything. Delivery was a farce, with items dumped anyhow in my garage, some wrong/incompatible items and more than a quarter of the tiles were chipped, scratched or broken. Communication with the 'live install' team was nonexistent. A big error with a unit size that should have been spotted sooner by EzB, along with some design issues meaning I couldn't get the shower tray I wanted, has taken the shine off the whole thing. And I'm sick of looking at the skip on the front lawn that I've asked to be taken away. I'm again waiting for them to get back to me on a resolution. As it stands, I'd highly recommend the installer, but couldn't recommend EzB. I'll give them a few days to rectify the problems, and I'll update the review accordingly.
We have visited a few of your stores but really feel that your staff at the Leeds depot are excellent. Nothing is too much trouble, even when you change your mind they are more than happy to re draw the design and re price everything

Reply from Easy Bathrooms

Reply from Easy Bathrooms
Very helpful with what we were looking for and quick to sort any problems

Reply from Easy Bathrooms
Very pleased with the service I received. All staff members were extremely polite and helpful. Ben at Basildon store has been amazing throughout my multiple visits to the store. His practical tips and advices have been really helpful. Thank you so much!

Reply from Easy Bathrooms
We visited the Altrincham branch, where there was an excellent range of bathroom fittings. We were given a comprehensive brochure, which we took home and perused at length. We took the relevant measurements and a basic outline of what we wanted and returned to Altrincham for our appointment with Oscar. Together with Oscar, we designed our new bathroom. After which, he gave us a detailed quote, which we could study at our leisure. We confirmed at our next meeting that we would go ahead. He made a suggestion for a slight change in the design, with which we agreed.
Throughout the process, Oscar was professional, helpful and friendly.

Reply from Easy Bathrooms
I had an excellent experience with Easy Bathrooms! Meghan and Jade provided outstanding service from start to finish. They were both so friendly, helpful, professional, and attentive to my needs. They went above and beyond to make sure everything was taken care of, and their customer service was exceptional. Thank you, Highly recommend the Maidstone Team!

Reply from Easy Bathrooms
I would rate this company a zero if possible.
I was told to expect a 7 month wait for an install of bath, shower, toilet, sink, flooring and lights before being introduced by the manager to an independent installer that she recommended.
He took a £4K deposit and disappeared. Easy bathrooms response was that I should have checked him out myself.

Reply from Easy Bathrooms
⭐⭐⭐⭐⭐ Outstanding service from Scott at Easy Bathrooms, Durham branch.
I can’t recommend Easy Bathrooms highly enough. From start to finish, Scott has been absolutely fantastic. He was incredibly helpful, friendly and knowledgeable, taking the time to walk me through everything and explain all the options clearly. He was also so patient with me when I struggled to make decisions, never making me feel rushed or pressured and always happy to answer my questions.
The delivery process was smooth sailing, and when I realised I had ordered the wrong item, it was dealt with without any fuss whatsoever and quickly rectified. Nothing felt like too much trouble, which made the whole experience so much less stressful.
Scott is a real credit to Easy Bathrooms. His knowledge, patience and customer service have made what could have been a complicated process a genuinely positive experience. It’s so refreshing to deal with someone who clearly cares about their customers and goes the extra mile to make sure everything is right.
Thank you, Scott, for making the whole experience a walk in the park. Easy Bathrooms, you have a real star in your team! I wouldn’t hesitate to recommend Easy Bathrooms to anyone looking for a new bathroom. Excellent service from beginning to end!

Reply from Easy Bathrooms
We did give you an excellent review at the time our bathroom was finished and it looks really great very upmarket. Thank you Easy Bathrooms.

Reply from Easy Bathrooms
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