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Easy Bathrooms Reviews 

13,928
•
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Looking at 2,774 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the in-store staff for being extremely knowledgeable, patient, and helpful when assisting with bathroom designs and product choices. Consumers note that the showroom atmosphere is welcoming, offering great guidance, excellent advice, and professional assistance from start to finish. Some reviewers were not happy with delivery services, mentioning delayed dates, missed appointments, unnotified changes, and poor communication regarding arrival times. A few other people also felt that missing parts upon arrival, damaged items, and unexpected challenges with scheduling caused unnecessary stress. However, buyers still appreciate the smooth purchases and efficient resolutions provided by support teams when minor problems arise.

What people talk about most

Staff

People report positive experiences with staff, frequently highlighting friendly, knowledgeable team members... See more

Product

Consumers find product quality and satisfaction to be ambiguous due to vastly contrasting experiences shared... See more

Service

Users describe positive interactions with service, highlighting knowledgeable staff and helpful store... See more

Delivery service

Customers consistently note ambiguous experiences with delivery service, with some reviewers praising swift... See more

Customer service

Reviewers highlight ambiguous aspects of customer service, with many customers praising dedicated staff... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Brilliant, easy parking, dogs allowed, very helpful and patient staff. Received a message to say when order had arrived, my order was tiles so I just nipped down to pick them up. I looked all over fo... See more

Company replied

Rated 5 out of 5 stars

Great experience at Easy Bathrooms. We went to a well known retailer but unfortunately the experience was poor. Someone then recommended we go to Easy Bathrooms Leeds showroom Unit 2 Royds Lane who we... See more

Company replied

Rated 5 out of 5 stars

Quality products at a really competitive price. Really good range, and we have done three rooms with tiles from here and not a single one broken. Upstairs bathroom five years old and looks like new. S... See more

Company replied

Rated 5 out of 5 stars

Great advice, fantastic service and very good prices. Great premises with all items on display. I found them by accident after an experience with a national flooring company that was the polar opp... See more

Company replied


Company details

  1. Bathroom Supply Shop
  2. also in
  3. Bathroom Renovator
  4. Mirror shop
  5. Radiator shop
  6. Shower screen shop
  7. Tile Shop

About Easy Bathrooms

Written by the company

Awarded National bathroom retailer of the year by BIFIS, Easy Bathrooms & Tiles have the largest bathroom retail network in the UK with 150 showroom locations nationwide.

Shop our wide range of luxurious bathroom products and our extensive range of wall and floor tiles, including outdoor tiles, online or in store.

Offering a choice of free design services, select the service which suits you best, from our online planner and virtual appointments to showroom design and home measure appointments. We even offer an installation service, let our accredited install team take care of your project from start to finish.

Head over to Easy Bathrooms & Tiles now to start browsing and be inspired by our dedicated customer inspo pages and guides.

Simply Luxurious

Written by the company

Award Winning Design & Install Service
BIFIS National Bathroom Retailer of the Year. Our accredited team handles your bathroom from design to installation, covering every trade. Includes a 2-year installation guarantee and FREE tiles* with our Simply Install service.
Free Online Planner
Plan your perfect bathroom with our free online planner. Create your space in 3D, experiment with different styles and layouts, and visualise your ideas before you buy. Simply enter your measurements to design a bathroom that fits your space perfectly.
Nationwide Showrooms
With over 150 showrooms across the UK, it’s easy to see our premium bathrooms & tiles in person, get expert advice, and plan your bathroom with confidence.
Book an Appointment
We offer a variety of ways to plan your bathroom. Choose an in-store 3D design, a home measure, or a virtual session, and our experts will help you plan your perfect bathroom. All our appointments are free!
Flexible Finance
Flexible finance options, including 0% deals, are available on orders from £3,000–£25,000 over 24 months. With V12 or Klarna, you can choose a plan that works for you.
Inspiration Hub
Explore our Inspiration Hub and spark ideas for your perfect bathroom. Browse the customer gallery to see real homes, dive into our blog for handy tips and advice, and explore the style gallery for some inspiring combinations.
Dedicated Trade Hub
Trade customers can manage everything in one place, with our dedicated Trade Hub. Track orders, manage credit, and claim rewards. Take advantage of exclusive offers, our Refer & Earn programme, and our cashback scheme—all designed to make your trade experience easier and more rewarding.

Contact info

Complete Bathroom Installation Service

From bathroom design to installation, our expert team handles it all.

4.3

Excellent

TrustScore 4.5 out of 5

14k reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 98% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.3

All reviews

(13,928)

2,684 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

So helpful

We needed a replacement top for a tap purchased 5 years ago and the store staff took on the challenge and delivered. Thanks Chelmsford store.

10 October 2026
Rated 1 out of 5 stars

Not so Easy Bathrooms

Having rebufurbished one bathroom and one cloakroom over the past -18 months using Easy Bathroom, I recently bought some tiles for a new project. I collected them from store and before opening the pack, realised that they weren’t quite right. The store informed that I couldn’t return them and there would be no refund. I then took this up with the customer service team who just quoted that it was in their T&C’s not to take back in store bought tiles. So, after the non service by customer service and the general feeling that the computer says no, the name Not so Easy Bathrooms would be more appropriate. If you want a new barhroom, look at other options !

9 October 2026
Unprompted review
Rated 5 out of 5 stars

It isn't easy buying a bathroom!

It isn't easy buying a bathroom; fittings, fixtures, furniture, will they fit etc. Phil was brilliant, he was patient, polite and could answer all our questions.
It was all perfect and fits.
Thanks Phil

17 September 2026
Rated 5 out of 5 stars

Huge thanks to the team at the Bicester…

Huge thanks to the team at the Bicester store who were able to source us some items with very short notice due to an issue with buying items elsewhere, and even went out of their way to got them next day. Products are also such high standard for great price. Thank you!

6 October 2026
Unprompted review
Rated 5 out of 5 stars

If you go to Colchester

If you go to Colchester, you ask for Steve he’s the best man and best service you get from him. He’s very polite and very good for everything you need. He can explain to you.

8 October 2026

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