EcoFlow Reviews 

Searched for Echo Flow delta 2 max waterproof cover, ordered it and the delta 2 cover arrived. Not clear on the system as this should not have been offered.

Purchased from EcoFlow online the Delta 3 max plus. The delivery tracking links from EcoFlow would not open up but apart from that it went smoothly. Not very tech savvy but set up was easy following the downloaded user manual.

Ordered a Delta 3 Max Plus, 2 XT60 to solar connectors and 2 175W solar panels. All were delivered separately and came quite quickly. The delta 3 Max plus was easy to set up and solar panels were set up and charged the delta 3 within a day using full sun. Really happy with my purchase.

Ecoflow make some really brilliant products that are high quality but their UK pricing structure leaves me feeling swindled.
I have a number of solar products, Stream Ultra, Inverter, Smart Meter, Smart plugs, panels etc and have been trying to purchase a Stream AC to add to my storage capacity.
UK sellers had been out of stock so, after getting numerous promotions from Ecoflow Europe, I selected the AC and a few other items at 60% of UK prices including the extra for delivery.
Stream AC pro €546.48 *UK £789.00*
Parallel Cable €24.90
Worry Free Purchase €12.89
I thought great, I’ll be buying more through this route, however Ecoflow Europe will not deliver to the UK, everywhere else yes:
Austria
Belarus
Belgium
Bulgaria
Croatia
Czechia
Denmark
Estonia
Finland
France
Germany
Greece
Hungary
Ireland
Italy
Latvia
Lithuania
Luxembourg
Monaco
Netherlands
Poland
Portugal
Romania
Serbia
Luxembourg
Monaco
Netherlands
Poland
Portugal
Romania
Serbia
Slovakia
Slovenia
Spain
Sweden
Switzerland

The EU pricing shows just how much these products are marked up, even after the usual promotional offers, and this has left me feeling swindled.

Customer Service are slow to reply and generally unhelpful which is a shame.

In summary… great products, absolute rip off UK pricing and before they say it, yes the UK items have no plugs fitted and EU do.

Bought the Delta Pro 3 from the EcoFlow website on 28/04/26, delivered on 19/05/26. The unit works great, but the delivery experience was awful.
If DX provides a delivery date, it does not necessarily mean the unit will actually be delivered on that day.
There was no progress in the order status for 8 business days after purchase. Most likely due to low stock and high demand.
The unit is definitely worth the wait. However, I think the customer support could be better.

I was offered a free gift as compensation for the delayed shipping of my Ecoflow Delta max 2 and the 400w panel. But the 'gift' was never sent - very unethical behavior from the company.

The EcoFlow delta max overload and need to send the service centre. But their customer was extremely disappointed. Maybe customer service are not based in Australia. Who knows when took so long to reply. My case has been on for almost 6 months and I still haven’t fix yet

Delivery was quick and updates were good. Haven't used the ecoflow yet, but tried it out quickly and it does what it says on the tin. Nice looking too

I would like to give you 5 stars regarding your service, but I will only give you 3.
I hope that with my suggestion you will be able to improve the service. The Delta 3 plus product and the photovoltaic panels work well, but I waited almost a month to receive both products. When the products arrived, I don't understand why they arrived from two different services at two different times; I also have commitments during the day and I had to postpone them. Given the financial expense I faced, I cannot understand why I cannot speak with you; I can only contact you via email. I understand that I am used to Amazon and they are very efficient, both at the web application level and at the personal level. However, I am convinced that you can manage to provide an excellent service too, Ecoflow.

The quality of service is really great and they provide very good information. I even got a reduction. I would really recommend their product is also great. Very good quality. I ordered the ecoflow river 3 and the ecoflow 100w topcon version. They work excellent.

Your delivery states 3 to 7 working Days
I orderd a plug im battary and 2x 400 wat panels on the 12th of may l still have not recived them.even after ringing customer service still mo delivery
I would call this brach of delivery .
As whem l orderd them it did not state the pannells was out of stock

The ecoflow 2 max seems good.
I was worried when only one package arrived with just the solar panel, but Ecoflow email assured me the rest was on its way (which is it was) and arrived within a couple of days of the first package.
I'm still testing it and getting used to its uses (runs the fridge freezer for 3 days without charging so far). Charges fast when is sunny (5hours), slow when its not (as you would expect!). I like it.

I ordered a storage, it took quite some days until delivered, product did not work from the beginning. AI replies that customer service will contact me in order to find a solution (replacing/refunding?) but nothing happens even when I follow-up...waiting since 3 weeks now...

I've purchased loads of eco flow items like i purchased a delta pro also a eco flow stream ultra and 5 batteries all connected together also a eco flow micro inverter and a eco flow smart meter and 4 eco flow smart plugs and i also have other equipment,I would recommend eco flow to anyone as i think you get your money worth and that is my honest truth my family also buy there products so that's my honest opinion.

I have both a Delta 2 and a Delta 3, plus an extra battery, and their solar panels. All these products cost a fortune, have issues, and none work as they should. The extra battery will not work with the Delta 2, so either the chord or the ports are a problem, and are non-operational. The extra battery does work with Delta 3, but there is only one port for solar generation on the Delta 3 so it takes FOREVER to charge the batteries! Like 3 or 4 DAYS! The Delta 2 seems to charge better, but still not perfect. Neither battery charges per the instructions, and neither powers items as promised in their ads. Once charged - the charged up batteries have very weak power, and will only charge small items like the little LED lights on my one plant light, or my phone, for about 2 or 3 hours max. So I could NEVER trust these batteries to power a refrigerator for more than an hour. Both batteries also turn themselves off, even when charging, at all times of the day. My days are spent moving from one battery to the other, turning them back on to allow input from the solar panels. Neither of them stay on, or turn themselves on automatically, when input is seen from the solar panels. If I am not home - nothing works. When the batteries are finally fully charged - and I plug something like a plant light or my phone into them, they run for an hour maybe, and then TURN THEMSELVES OFF! Even if they have additional charge remaining. It's like there is a time limit for use. And there is the inconsistency in everything - I tried running my little chest freezer in the garage off the Delta 2, and it seemed to work at first and I watched the charge level slowly go down for an hour, 98, 97, 95, 92, then came back 20 minutes later and the charge reads ZERO, and I have to start completely re-charging the battery at zero... This happens all the time on both batteries. They simply do not hold a charge. Overall - I can't even give these items a 1 star. They are terrible. I have spent countless hours on the phone with Tech Support. I can't believe EcoFlow is still able to sell their products with this level of terrible performance.

The products are great, however the customer service and communication is terrible. I wasn't informed when ordering a product it would be at least 6 weeks. It was only through my own emails that I found this out. I was told it would be another 2 weeks and then again after I emailed trying to find out where my product was that it would be another 2-3 weeks. Then I got an email saying my product had been delivered, it hadn't though. So I emailed again, no response this time. Luckily about 2 days later my product finally did arrive.

Very pleased with both my EcoFlow Delta 3 and my EcoFlow Delta 3 Pro devices. Not to mention all my solar panels also.

- Significant miscommunication between Ecoflow and delivery company which I had to help resolve
- 5 weeks turnaround on technical support request and response does not address the issue
- 3 weeks and counting for the follow up questions

Giving 5 stars because the batteries (ultra and AC Pro) exceeded my expectations. On the downside:The software is not the most intuitive to set up and more guidance or examples would be beneficial. And, support are not the quickest to respond.

Purchased the home panel 3, 3 inverters and 9 batteries. The panel worked for about 1 month then started having problems, eco flow support is a nightmare and ultimately have them remove the panel and put a normal one back and return everything! The power has been off to my house over this panel and has just been a disaster. Please do your self a favor and do NOT purchase this equipment!!