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EE Renewables Reviews 240

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 104 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, knowledge, and efficiency, highlighting their helpfulness and clear communication throughout the process. The service provided is frequently described as excellent, with many appreciating the smooth installation, timely execution, and competitive pricing. However, some customers also noted issues with the product itself, specifically mentioning system breakdowns and the need for replacement parts. A few people were dissatisfied with the after-sales service, citing delays in repairs and a lack of clear communication regarding problem resolution.

What people talk about most

Staff

Customers had positive experiences with staff. Reviewers consistently praise the professionalism, efficiency,... See more

Service

Clients share positive opinions on service, frequently highlighting the professionalism, efficiency, and... See more

Customer service

People report positive experiences with customer service. Customers consistently praise the excellent... See more

Product

Users describe ambiguous interactions with the product. While many customers are pleased with the performance... See more

Price

Reviewers mention positive feedback about price. Customers consistently highlight competitive pricing, with... See more

Reviews shaping this summary

Rated 5 out of 5 stars

It had to be 5 star because I couldn’t fault them. The whole process was made very easy for me from start to finish. The surveyor was friendly thorough and explained everything clearly, his report was... See more

Company replied

Rated 5 out of 5 stars

It feels a big step, when you finally decide to go for solar. EE Renewables were recommended by a friend and after a consultation and assessment of what was possible on my house I was very happy to go... See more

Company replied

Rated 5 out of 5 stars

Doug has been out twice now to fix our solar system. On the first visit he correctly diagnosed the problem and raised the ticket to have a new inverter installed, and on the return visit he has today... See more

Company replied

Rated 5 out of 5 stars

EE Renewables were outstanding. They were professional, quick, efficient, courteous and helpful. They put in solar panels for us and then we decided to have a heat pump as well. They have put in an... See more

Company replied


Company details

  1. Solar Energy Company
  2. Electric vehicle charging station
  3. Energy supplier
  4. Green energy supplier
  5. Solar Energy Contractor
  6. Solar energy equipment supplier

Written by the company

Established in the south for more than a decade as independent green home energy experts, we are trusted specialists in solar panel installations, air source heat pumps, battery storage and electric vehicle charging. The friendly, knowledgeable experts in our Hampshire-based family-run team offer homeowners straightforward advice that can help cut or even eliminate monthly home energy bills. We’re also a trusted provider to commercial customers. MCS accredited and NICEIC approved. Members of the Competent Persons Scheme, Renewable Energy Consumer Code, CTSI Trading Standards approved code, and Trustmark.


Contact info

4.9

Excellent

TrustScore 5 out of 5

240 reviews

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Rated 5 out of 5 stars

It had to be 5 star

It had to be 5 star because I couldn’t fault them. The whole process was made very easy for me from start to finish. The surveyor was friendly thorough and explained everything clearly, his report was excellent. The installation team did a great job, quick and efficient. The customer service was also excellent from booking appointments to sending documentation upon completion. A pain free experience all round really happy.

28 April 2026
Unprompted review
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Reply from EE Renewables

Hi Mr/Mrs Orringe,

Thank you for the positive feedback, it is greatly appreciated!

If you have any queries going forward, please do not hesitate to get back in touch and we will be more than happy to help.

Rated 5 out of 5 stars

It feels a big step

It feels a big step, when you finally decide to go for solar. EE Renewables were recommended by a friend and after a consultation and assessment of what was possible on my house I was very happy to go ahead with the proposed design and full system with battery. The installation was surprisingly quick and easy. Everyone involved is responsive and helpful whatever your query.

1 May 2026
Unprompted review
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Reply from EE Renewables

Hi Emma,

Thank you for the positive feedback, it is greatly appreciated. And thank you for highlighting how smooth your Solar journey was!

If you have any queries going forward, please do not hesitate to get back in touch and we will be more than happy to help.

Rated 5 out of 5 stars

Solar Panels, even better than I hoped.

5* from the survey with Dave through questions, paying, the scaffolding going up (even managed to convince half the village that it was Christmas lights!) to the installation.
12 panels, 2 batteries, inverter & plumbing all done in under a day by a bunch of really friendly guys.
They even sorted a problem remotely, my lack of understanding over Christmas when the batteries got cold.
And to top it all the whole system has performed even better than I hoped it would, our March electricity use was just £1.78 even using the immersion instead of gas for the hot water. Will be even better when we finally get a feed it tariff from EDF.
Extremely happy.

15 December 2025
Unprompted review
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Reply from EE Renewables

Hi Roy,

Thank you for the positive feedback, it is greatly appreciated. Our Engineers are a real credit to the company!

It's great to see that you are already reaping the rewards of your Solar PV and Storage System.

If you have any queries going forward, please do not hesitate to get back in touch and we will be more than happy to help.

Rated 5 out of 5 stars

Solar panels and battery install

EE Renewables eventually delivered a neat and effective implementation, although there were some issues beyond their control along the way. The roof panels were installed on the scheduled day, but the electrician was unable to attend due to sickness. This was rescheduled the following week. There were two issues: the original battery failed, and the panels installed on the flat roof were incorrectly set up. The electrician returned to replace the battery, and the technical director and sales rep inspected the flat roof set up and corrected it. Once these issues were resolved the paperwork to set up an export tariff was done in two weeks. Overall I’m very happy because I now being paid for using electricity.

11 March 2026
Unprompted review
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Reply from EE Renewables

Hi Ian,

Thank you for the positive feedback, it is greatly appreciated!

If you have any queries going forward, please do not hesitate to get back in touch and we will be more than happy to help.

Rated 5 out of 5 stars

A good experience.

From Richard Turpin's accurate explanation of the advantages of installing Solar Power and the firms competitive quotation through to Nathan and Bobby's efficient installation work plus hand-over explanation we have had no concerns. Well done EE Renewables and thank you.

25 March 2026
Unprompted review
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Reply from EE Renewables

Hi Richard,

Thank you for the positive feedback, it is greatly appreciated!

If you have any queries going forward, please do not hesitate to get back in touch and we will be more than happy to help.

Rated 5 out of 5 stars

Doug

Doug, explained well what he had found and did to fix it

25 March 2026
Unprompted review
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Reply from EE Renewables

Hi Luke,

Thank you for the positive feedback, it is greatly appreciated!

If you have any queries going forward, please do not hesitate to get back in touch and we will be more than happy to help.

Rated 5 out of 5 stars

Jason was friendly and helpful

Jason was friendly and helpful, gave additional advice surrounding other solar products, like batteries as I already had panels in place.

19 March 2026
Unprompted review
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Reply from EE Renewables

Hi Liam,

Thank you for the positive feedback, it is greatly appreciated!

If you have any queries going forward, please do not hesitate to get back in touch and we will be more than happy to help.

Rated 5 out of 5 stars

A BIG thank you.

We were having issues with our 2011 solar installation and having just had EE Renewables install a battery system decided to ask them to carry out an inspection to try and ascertain the problem and get a quote for repair. The best decision we could have made. From initial contact with their help desk through to the visit by their engineer Doug the whole process has been very professional and painless.
Doug could not have been more helpful. The whole system was checked out and all possible faults examined until in the end it was identified as a corroded connection that was the culprit.
I am delighted to be able to leave a thoroughly positive and complimentary review and have absolutely no hesitation in recommending EE Renewables to anyone thinking of installing a solar/battery system or requiring maintenance and repair to an existing system.
Again thank you Doug and EE Renewables

19 March 2026
Unprompted review
EE Renewables logo

Reply from EE Renewables

Hi Neil,

Thank you for the positive feedback, it is greatly appreciated!

If you have any queries going forward, please do not hesitate to get back in touch and we will be more than happy to help.

Rated 5 out of 5 stars

EE Renewables were outstanding

EE Renewables were outstanding. Right from the start, we felt they knew what they were doing. They were professional, quick, efficient, courteous and helpful. They also left everything spotless every night when they left.
They put in solar panels for us initially, and then we decided to have a heat pump as well.
They have installed an excellent heat pump which is operating extremely well, making the house pleasantly and consistently warm throughout, working through the coldest spell of winter.
Like most complex upgrades to an old house, we had a couple of teething problems at first; but whenever we had a problem, Leon (a total genius!) would put things right the same day, even at a weekend. The system we have enables Leon to track what is going on on his telephone, allowing him to identify the problem long-distance, and twice he could even instruct us what to do about it.
We are very glad we chose them and we would certainly recommend them.

12 February 2026
Unprompted review
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Reply from EE Renewables

Hi Jeremy,

Thank you for the positive feedback, it is greatly appreciated!

If you have any queries going forward, please do not hesitate to get back in touch and we will be more than happy to help.

Rated 5 out of 5 stars

Excellent service from EE Renewables…

Excellent service from EE Renewables when having solar panels installed: clear communication at every stage of the process, from initial information, through to the survey, finalising the system and booking the installation. Everyone we have dealt with has been friendly and professional at all times.
The roofers and electrician who came to do the installation found a problem with our roof which meant the panels could not be installed, but stayed to complete the electrical work, going the extra mile to ensure everything was installed tidily and unobtrusively. Once the roof repairs were done, the panels were installed successfully on a second visit.
What could have been a stressful situation on the day of the installation was handled by EE Renewables calmly and without any fuss; very happy with the service, and with our new system!

9 March 2026
Unprompted review
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Reply from EE Renewables

Hi Gavin,

Thank you for the positive feedback, it is greatly appreciated!

If you have any queries going forward, please do not hesitate to get back in touch and we will be more than happy to help.

Rated 5 out of 5 stars

Installation of 7 Solar panels, a battery and a air sourced heat pump

EErenewables came twice. First they installed the solar panels and the battery in October 2025. Then they installed the ASHP in February 2026. All what has been installed perfectly works (it was always a concern, fingers crossed that it stays like this). There were good conversations by several surveyors prior to install and the installation teams. EErenewables kept to the quotas and there were no additional costs,

11 March 2026
Unprompted review
EE Renewables logo

Reply from EE Renewables

Hi Martin,

Thank you for the positive feedback, it is greatly appreciated!

If you have any queries going forward, please do not hesitate to get back in touch and we will be more than happy to help.

Rated 5 out of 5 stars

All good

All good - lovely people, flexible - like offering alternative dates that might help speed things up - and cheerful installers. Nice job, and thank you.

3 March 2026
Unprompted review
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Reply from EE Renewables

Hi,

Thank you for the positive feedback, it is greatly appreciated!

If you have any queries going forward, please do not hesitate to get back in touch and we will be more than happy to help.

Rated 5 out of 5 stars

Work carried out without any hassle

Work carried out without any hassle, despite inclement weather. Team were polite and tidy, they explained the equipment and software. Any minor problems were sorted out promptly.

17 December 2025
Unprompted review
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Reply from EE Renewables

Hi Gordon,

Thank you for the positive feedback, it is greatly appreciated!

If you have any queries going forward, please do not hesitate to get back in touch and we will be more than happy to help.

Rated 5 out of 5 stars

An extremely competent and helpful…

An extremely competent and helpful company.
The supplied and installed Fox ESS PV panels, Inverter and Storage Battery perform well together.
Competitive pricing via the Solar Together scheme.
After sales and technical support was found to be excellent.

6 March 2026
Unprompted review
EE Renewables logo

Reply from EE Renewables

Hi David,

Thank you for the positive feedback, it is greatly appreciated!

If you have any queries going forward, please do not hesitate to get back in touch and we will be more than happy to help.

Rated 5 out of 5 stars

Great service

Great service. A really easy company to deal with. Kept informed throughout and the workmen on the day were friendly and efficient.

30 September 2025
Unprompted review
EE Renewables logo

Reply from EE Renewables

Hi Daryl,

Thank you for the positive feedback, it is greatly appreciated!

If you have any queries going forward, please do not hesitate to get back in touch and we will be more than happy to help.

Rated 5 out of 5 stars

Repair of non-working solar panel system

I can’t fault the service provided by this company. The problem with my solar panel system was quickly identified and repaired by their engineer, Doug, who was very thorough in his work and knowledgeable about the installation.
Highly recommended.

6 March 2026
Unprompted review
EE Renewables logo

Reply from EE Renewables

Hi Robert,

Thank you for the positive feedback, it is greatly appreciated!

If you have any queries going forward, please do not hesitate to get back in touch and we will be more than happy to help.

Rated 5 out of 5 stars

Fantastic customer service 👌👍

Fantastic customer service from this company all the way through our solar panels installation. Nothing too much trouble and always friendly and available to help. Very impressed!

5 December 2025
Unprompted review
EE Renewables logo

Reply from EE Renewables

Hi,

Thank you for the positive feedback, it is greatly appreciated!

If you have any queries going forward, please do not hesitate to get back in touch and we will be more than happy to help.

Rated 5 out of 5 stars

Excellent Solar Panel Experience!


We opted for a solar panel system via the Solar Together scheme, and the installation company was EE Renewables. They provided a flawless service, were easy to communicate with, and a few days after completion we are surprised to be getting a significant amount of power - in November!
The surveyor Carl suggested panels on both roof slopes, as our roof is east-west - something I hadn’t thought was economic or available - a good start!
The scaffolding went up on both sides of the house - carefully and safely done buy two friendly young men - no names I'm afraid. The installation of the system itself was by Owen and Reece - friendly, helpful and informative, and a tidy and careful job from them both.
And finally Bethany in the office - always ready to help and provide information.
It's been a pleasure to deal with this group of people, and so refreshing to meet a company that actually cares!

30 October 2025
Unprompted review
EE Renewables logo

Reply from EE Renewables

Hi Charles,

Thank you for the positive feedback, it is greatly appreciated!

If you have any queries going forward, please do not hesitate to get back in touch and we will be more than happy to help.

Rated 5 out of 5 stars

EE Renewables - a great experience

Great experience with EE Renewables. They arrived on the day they said and the team got to work straight away. By lunchtime, the solar panels, battery and inverter were all in place.
EE Renewables have a very good technical support department, which I've used on a couple of occasions.
I would have no hesitation in recommending EE Renewables.

16 October 2025
Unprompted review
EE Renewables logo

Reply from EE Renewables

Hi Anthony,

Thank you for the positive feedback, it is greatly appreciated!

If you have any queries going forward, please do not hesitate to get back in touch and we will be more than happy to help.

Rated 5 out of 5 stars

Efficient and polite

They were efficient, informative, helpful and polite throughout the process. The work was done with a minimum of fuss even though I had to leave them to their own devices for much of the time (family crisis)

7 January 2026
Unprompted review
EE Renewables logo

Reply from EE Renewables

Hi,

Thank you for the positive feedback, it is greatly appreciated!

If you have any queries going forward, please do not hesitate to get back in touch and we will be more than happy to help.

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