Express Golf Reviews 

5,970
•
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Considering 387 reviews, reviewers overwhelmingly had a great experience with this company. Consumers consistently mention the fantastic selection of golf equipment available at very competitive prices across the entire catalog. Buyers are particularly impressed by fast delivery options, with many receiving purchases the very next day without any noticeable delays. People frequently express appreciation for the dedicated staff who go above and beyond to assist with orders. Some reviewers were not happy with occasional transit complications, noting minor packaging damage or small product imperfections upon opening shipments. A few other people also felt that managing returns required careful communication, though matters were ultimately resolved successfully.

What people talk about most

Delivery service

Reviewers mention positive feedback about delivery service, frequently highlighting fast next-day shipping... See more

Product

Consumers find product satisfaction, frequently highlighting great deals, competitive prices, and items... See more

Service

Users describe positive interactions with service, expressing great satisfaction over quick deliveries and... See more

Price

Customers consistently note positive experiences with price, highlighting significantly reduced rates, fair... See more

Order

Customers felt high satisfaction regarding their order experiences, highlighting fast delivery times,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Had a driver fitting today with Tom. Absolutely fantastic experience, Tom gave me some good tips and got an extra 65 yards out of my drive. Very knowledgeable and showed it with good demonstra... See more

Company replied

Rated 5 out of 5 stars

Easy to navigate website with excellent search/filter options. Very wide range of products available at very competitive prices. I purchased a set of Callaway XR clubs and got them way cheaper from ex... See more

Rated 5 out of 5 stars

Ordered new Golf Cart Bag. Price was extremely competitive against other vendors for the same product. Ordering process was very easy online. I had email to confirm dispatch within 30 mins of... See more

Rated 5 out of 5 stars

Unfortunately my new Powacaddy trolley turned out to be faulty.I spoke to Andy from the online team at Express golf, he was extremely friendly and helpful. Andy immediately agreed to send out a new... See more


Company details

  1. Golf shop
  2. also in
  3. Golf club
  4. Golf course
  5. Golf driving range
  6. Men's clothes shop
  7. Sporting Goods Shop

About Express Golf

Written by the company

#EXPRESSYOURSELF


WE’RE HERE FOR EVERY MOMENT, EVERY EMOTION, WITH EVERYTHING YOU NEED TO EXPRESS YOURSELF ON AND OFF THE COURSE.


We’re not just golf-people, we’re people people. Real, genuine, human. We care about getting things right, because it matters to our customers. So we talk in that same, natural, everyday way that suggests we’re with you, every step of the course.

Shop for the latest and greatest golf equipment from Callaway, Taylormade, Titleist, Ping, Motocaddy, Powakaddy, FootJoy, Under Armour, Garmin, Bushnell & more.

DPD Next Day Delivery + 45 Day Returns as standard.

Express Golf

Written by the company

We pride ourselves on 1st class customer service
We aim to offer the highest level of customer service to our customer and will stop at nothing to ensure a positive outcome.

Contact info

5.0

Excellent

TrustScore 5 out of 5

6k reviews

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5.0

All reviews

(5,970)

379 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
fitting

Rated 5 out of 5 stars

Driver fitting with Tom.

Had a driver fitting today with Tom.

Absolutely fantastic experience, Tom gave me some good tips and got an extra 65 yards out of my drive. Very knowledgeable and showed it with good demonstrations.

I would recommend golf express for beginners and pros!

Fantastic

24 October 2026
Unprompted review
Express Golf logo

Reply from Express Golf

Thanks Declan. Great to hear the fitting with Tom went well, and an extra 65 yards is a serious gain. Enjoy the new driver. – Express Golf

Rated 5 out of 5 stars

Purchased some custom for irons and…

Purchased some custom for irons and then some wedges a few weeks later from their website after having a fitting at a local golf store near me. Best price on the web

A telephone call from a member of the team to confirm the options before the order was submitted to Taylormade.

Kept informed of the progress of the order throughout by the customer care team.

Once they arrived at Express Golf I received them via courier the next day

Really happy with my experience and would recommend

22 December 2025
Rated 5 out of 5 stars

I've used Express Golf a few times for…

I've used Express Golf a few times for custom fitting as well as general golf gear. They have a great range and are priced extremely competitively and will price match. They can get hold of things quickly and dispatch same day.

Special shoutout to Andy Rhodes for his knowledge and expertise with regard to the fitting experience. He's top notch and really knows his stuff

24 September 2025
Rated 5 out of 5 stars

Josh Quinn was excellent

Josh Quinn was excellent, thanks very much for fitting me with my new irons ! They took just over a week to come and are brilliant! I will be coming back for a driver fitting in the winter! 100% would recommend

14 July 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service. Had previously had fitting at Ping, so knew pretty much what I wanted. Had to speak to the guys - super helpful and knowledgeable - and arranged delivery exactly as requested. Low environment impact packaging too. Great all round...

13 July 2025
Unprompted review
Rated 5 out of 5 stars

Putter Fitting

I recently had a putter fitting and it was a fantastic experience from start to finish. Josh, the staff member who looked after me, was knowledgeable, patient, and really took the time to understand my game. He explained everything clearly and helped me find a putter that felt just right. The session was thorough and professional, and I left feeling confident in my choice. Highly recommend – thanks again, Josh!

27 June 2025
Unprompted review
Rated 5 out of 5 stars

A brilliant experience!!!!!!!

Had already bought new irons and wanted to get them optimised for my game. Booked a session with Tim and he was absolutely brilliant!!!! Didn’t try sell anything, just went through my bag checking set up etc. Gave me some brilliant insight into my game and pointers that I need to work on. You really must book a fitting here will improve your game no end!!! Cheers Tim … fantastic!!!!!

24 January 2024
Unprompted review
Rated 5 out of 5 stars

Club fitting

Great place to get club fittings done. Today I went for a driver and hybrid fitting and Jim was fantastic. Took me through everything and helped me find the perfect clubs. Would recommend Express Golf!!

1 October 2022
Rated 5 out of 5 stars

Great service.

Great service my club pro wanted £699 just for the Motorcaddy trolley from Express Golf i got the trolley and the unbrella the accessory fitting and it was only £616.00, Fast delivery.

7 September 2022
Rated 5 out of 5 stars

Had a fitting with Tim,

Had a fitting with Tim,
- Great service
- Clubs arrived from Cobra SUPER quickly.
- Shipped on a ND service.
- Beyond good service and made me feel very welcome.
Want to go back for another even though i've got brand new clubs

30 July 2021
Unprompted review
Rated 5 out of 5 stars

Great service from Oliver

Great service from Oliver, covered all aspects of my fitting explained in words that I could understand, didn't try and sell me something I wasn't happy with or suited his sales. Overall 5* service would highly recommend.
Only downside is Callaway making me wait for 4 weeks for a driver that is in stock, come on Callaway sort your service out, your letting these guys down.

12 April 2021
Unprompted review
Rated 5 out of 5 stars

Top class!

Me and my pal travelled up from Rotherham for an irons fitting for myself and driver fitting for him. Spent the morning with Oliver, great guy and brilliant at what he does! Top class service and facilities. Will be visiting again sooner rather than later!

11 April 2021
Unprompted review
Rated 5 out of 5 stars

Ben and the team, 5 star!!!

Ben, looked after me for a full bag fit. A young lad with bags of experience a great assets to your team. I needed reassurance on the driver I picked out, Tim looked after me, a busy Friday afternoon and still made time to ensure I was happy with my choice. I have had lessons with Chris, again laid back, easy going and very knowledgable. I’m a local lad, since Express have taken the shay over I think it out rivals some of the best competitors. A young team that are always happy to help. Thanks all, I’ll be sending anyone I can that needs a fitting!!

9 April 2021
Unprompted review
Rated 1 out of 5 stars

I have never been made to feel like I…

I have never been made to feel like I have to make a purchase before and it feels awful.

I attended express golf after been a recommendation from a friend, however, the service was nothing like what I was expecting. I was greeted by a pro called Jordan and he appeared to be a little pre occupied and quite arrogant to be honest. He took me to the fitting bay and we started to hit some balls. However, it did not take me long to realise that he could not really be bothered and it appeared that he was angling towards a particular club. He also hinted that he could change the shafts at no extra cost as though he was doing me a favour by waving the cost. I have since discovered that this particular brand offer different shafts free of charge. Once the fitting had finished, I felt under pressure to buy with sales strategies including:

Order now because COVID is slowing things down
The offer to knock 10% of a bag I did not need

The place has good facilities and it’s a real pity that this particular pro had to be so patronising and sale focused. Maybe people are getting desperate due to COVID but please remain professional.

8 November 2020
Unprompted review
Express Golf logo

Reply from Express Golf

Thank you for taking the time to leave a review and I am sorry to hear that you are not happy with your custom fitting experience.

The issues raised are very concerning but having looked in to this for you we can't find any record of the appointment with Jordan (who hasn't completed any custom fit appointments recently) and would like to find out some more details.

Please would be so kind as to contact us either on 01274 491945 (option 2) or send an email to paul@expressgolf.co.uk so I can gather some further information and address the issues you have raised?

Many Thanks,

Paul - Ecommerce Manager

Rated 1 out of 5 stars

Avoid if you don't like hard sales

I visited this fitting centre to get fitted with a driver and the actual fitting was very good with a lovely man who spent time looking at my stats.

However, when i came out of the fitting, i spoke to one of the staff and he was quite questioning as to why i may want to do something in a certain way with Klarna. Immediately i was taken back and felt very uncomfortable. I was simply asking how Klarna worked as i already had an account with them and did not want to reapply for finance as a search could damage my credit file. I asked the owner if Klarna performed a hard search and he replied no. Therefore, i applied for the credit and was refused. Since this, i have talked with Klarna and they have said that this was a hard search and this could affect my credit. Thus, the very thing happened which i was trying to avoid.

Furthermore, I was not sure which club to buy as 1 shaft suited me on one head but another head suited me on a different shaft. They did not have the combination to try as they had a shortage of stock in the fitting room. When i said i would go away to consider, the gentleman started confronting me for £40 towards the fitting as i had not bought the club on the spot. How can they pressure people like this and take £40 for a fitting when they don't have the necessary tools to complete the job.

This place has great facilitates and some great staff but the sales drive from some staff is to be highly avoided at all costs.

10 September 2020
Unprompted review
Express Golf logo

Reply from Express Golf

Hi Michael,

Thank you for taking the time to leave us a review and raising some issues which need to be responded to, in response to your points:

- KLARNA: As explained we only currently offer Klarna finance in-store via their 0% interest platform and not using the Klarna App, this is something that will be integrated into our website in the future and will be available on online purchases only. With regard to the soft/hard search information this is made available to you upon filling out and accepting the terms & conditions on the online application you filled in and accepted.

- CUSTOM FITTING FEE: The cost of £40 for a Custom Fit Appointment is well advertised and the mechanics of how it works is explained before each appointment; it represents the time, skill, experience and equipment used during every appointment the Custom Fitting Centre which has a great cost to the business.

Should a purchase be made this cost is deduced from the price you pay, which has been accepted as fair by thousands of happy customers we have served over the years and we feel it enables us to offer an unrivalled service in comparison to any local or national competition.

- HARD SALES: We do not nor have never encouraged any hard sales tactics by any member of the sales team and in fact it is one of the areas of the whole business that we pride ourselves on and regularly receive great reviews on Google, TrustPilot & Facebook stating how we have given them an unbiased recommendation with a laid-back approach and full choice in their purchase based on the Custom Fitting data.

Many Thanks,

Paul - Ecommerce Manager

Rated 5 out of 5 stars

Highly recommend for a club fitting

I have just had a 3 wood fitting with Matt. Exceptional service with great knowledge. The fitting facilities are second to none. Matt made me feel welcome and comfortable throughout. After trying a large variation 9f clubs and looking at the numbers I came away with a new cobra sz. Thank you to Matt and the guys at express golf! Would highly recommend them to anyone!!

20 August 2020
Unprompted review

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