Safety First Aid Training Reviews 

545
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 104 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their expert knowledge, engaging teaching style, and ability to make complex information understandable and memorable. Many people highlight the practical and interactive nature of the courses, which builds confidence in emergency situations. The overall service is frequently described as excellent, with consumers appreciating the well-structured and informative training sessions. However, some customers also noted issues with staff relationships, suggesting it could create an uncomfortable environment. A few other people also felt that incorrect information was given and that an instructor was rude, leading to a not-so-good experience.

What people talk about most

Staff

Users describe positive interactions with staff, consistently praising instructors for their exceptional... See more

User experience

Reviewers mention positive feedback about user experience, highlighting that the content was relevant,... See more

Instructions

Consumers find instructions to be positive, with many reviewers highlighting the clarity and effectiveness of... See more

Service

People report positive experiences with the service, finding the first aid courses outstanding, informative,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Very knowledgeable trainer, great amount of practical Vs academic training. I've done numerous First aid courses over the last 25 years. This is actually the first time I've left feeling confident abo... See more

Company replied

Rated 5 out of 5 stars

Blended 3 Day First Aid Course I completed 1 day at home and 1 days in person. Aside from the small problem with the course website whilst studying at home, everything was as expected. Whe... See more

Company replied

Rated 5 out of 5 stars

Really enjoyed my First Aid training! It was both informative and well structured. Fernando really helped me to not only learn the information, but feel confident using the skills I've now got. Thank... See more

Company replied

Rated 5 out of 5 stars

Prior to the in person sessions, you were required to complete the online course. This helps tremendously as you get to go at a speed you’re comfortable with and familiarise yourself with the inform... See more

Company replied


Company details

  1. #6 of 16 best companies in Occupational Safety and Health
  2. #15 of 124 best companies in Educational institution
  3. #4 of 7 best companies in Emergency Training
  4. #4 of 5 best companies in Emergency training school
  5. #5 of 16 best companies in First aid station
  6. #15 of 42 best companies in Training school

About Safety First Aid Training

Written by the company

Safety First Aid Training offer courses in first aid, mental health, fire safety and health & safety training. We are passionate about delivering fun and engaging courses.

We have a high availability of courses at our training venues in London (Holborn & Edgware) and Stevenage, as well as national coverage delivering courses at your venue. Our training team can discuss your requirements with you and put together a training programme for your workplace.

Our training courses are regulated by Ofqual and accredited through QNUK. Our ‘excellent’ rating on Trustpilot is down to the outstanding quality of our courses, trainers and customer support team.

Course details & dates:

First aid training courses

Mental health training courses

Health & safety training courses


Contact info

4.9

Excellent

TrustScore 5 out of 5

545 reviews

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4.9

All reviews

(545)

96 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

The trainer was excellent

The trainer was excellent; very approachable, clear and thorough in the presentation of each item.

30 June 2026
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Reply from Safety First Aid Training

Thank you for your positive review, Chafika. It's great to hear your thoughts.

Rated 5 out of 5 stars

Excellent Instructor

Jodie, the first aid trainer is exceptional: she is highly experienced in first aid, and an excellent teacher. She kept things relevant, concise and delivered the content in an inspiring and practical manner. It is the first time I have taken a first aid training and enjoyed it. I felt engaged throughout and consequently learned alot.

3 July 2026
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Reply from Safety First Aid Training

Thank you for this brilliant review, Gillian. It's great to hear about your experience.

Rated 5 out of 5 stars

The instructor was informative with his…

The instructor was informative with his experience & placed us in real life situations to help us through the course & examination.

15 June 2026
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Reply from Safety First Aid Training

Thank you for this review, Dury. It's great to hear about your positive experience.

Rated 5 out of 5 stars

Excellent training

Excellent training. Very interactive and informative.

27 May 2026
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Reply from Safety First Aid Training

Thank you for this positive review. It's great to hear about your experience.

Rated 5 out of 5 stars

Fantastic and the team really enjoyed it

The team really enjoyed their time over the 3 days and said the instructor was very friendly and helpful with any questions they had

11 May 2026
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Reply from Safety First Aid Training

Thank you for leaving this positive review. It's great to hear your team's thoughts on our course.

Rated 5 out of 5 stars

Great course

Great course. Great value. The instructor was engaging and provided real life experiences to augment the content. I would highly recommend.

3 June 2026
Unprompted review
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Reply from Safety First Aid Training

Thank you for this positive review, Philip. It's great to hear about your experience.

Rated 5 out of 5 stars

High Quality

Easy to book and all training participants enjoyed the sessions. Trainer was experienced and put them at ease.

20 May 2026
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Reply from Safety First Aid Training

Thank you for this positive review. It's great to hear about your experience on our course.

Rated 4 out of 5 stars

First aid trainer was great

First aid trainer was great, really good.
Venue was excellent except there was no milk for refreshments which were stated as being included

10 May 2026
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Reply from Safety First Aid Training

Thank you for this review, Robert. Your feedback will be passed along to the team.

Rated 5 out of 5 stars

First Aid in reality

Did First Aid training with Fernando. A real focus on what’s important and how to cope with a real situation rather than learning complicated techniques. Very human and very useful.

9 May 2026
Unprompted review
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Reply from Safety First Aid Training

Thank you for this positive review, Will. It's great to hear your thoughts.

Rated 5 out of 5 stars

A very enjoyable day

A very enjoyable day, well presented.

Thank you.

29 April 2026
Unprompted review
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Reply from Safety First Aid Training

Thank you for taking the time to leave this positive review, Sean.

Rated 5 out of 5 stars

Very happy

It was an amazing experience,
It was an amazing experience,very clear, informative, well explained, the place was very clean, the teacher was very patient and clear with the information

7 April 2026
Unprompted review
Safety First Aid Training logo

Reply from Safety First Aid Training

Thank you for this review, Yasmin. It's great to hear about your positive experience on our course.

Rated 5 out of 5 stars

The trainer was very professional

The trainer was very professional, made everyone comfortable day by day and gave us time to ask questions and also engaged everyone on discussions.

26 March 2026
Unprompted review
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Reply from Safety First Aid Training

Thank you for this review James. It's great to hear about your positive experience on our course.

Rated 5 out of 5 stars

Paediatric first aid at Yellow Ducks Nursery

James was brilliant in delivering the first aid course to my team at Yellow Ducks Nursery & Preschool. The team found the course engaging, informative, and easy to follow, and they all commented on how friendly and knowledgeable James is. He was also very flexible, rearranging the schedule to accommodate an earlier date when we needed it. We will definitely be asking James back for future courses. Thank you again for everything!

25 March 2026
Unprompted review
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Reply from Safety First Aid Training

Thank you for taking the time to leave this brilliant review. It's great to hear about your positive experience.

Rated 5 out of 5 stars

Jodie was an excellent trainer

Jodie was an excellent trainer! Great attention to detail and a very friendly approach.

13 March 2026
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Reply from Safety First Aid Training

Thank you for this review, Katherine. It's great to hear about your positive experience on our course.

Rated 5 out of 5 stars

Life-Saving Excellence

This first aid course was absolutely outstanding. The instructor transformed complex medical procedures into easy-to-follow, practical skills through engaging hands-on practice and clear demonstrations.
​I now feel fully confident to handle emergencies, from CPR to wound care. Whether you are a beginner or looking for a refresher, this training is essential and highly recommended.

13 March 2026
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Reply from Safety First Aid Training

Thank you for this brilliant review, Marek. It's great to hear your positive thoughts on our course.

Rated 5 out of 5 stars

it was fun and engaging

24 February 2026
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Reply from Safety First Aid Training

Thank you for taking the time to leave this positive review. It's great to hear about your experience.

Rated 5 out of 5 stars

The real way to learn

The trainer (Fernando Coelho) was excellent. He allowed us to have a greater first aid knowledge and the way he instructed us, we were able to retain the information to actually be a good first aider, rather than just passing the test.

6 March 2026
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Reply from Safety First Aid Training

Thank you for this positive review. It's great to hear about your experience.

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