Fix Auto UK - Fix Auto Bristol North Reviews 

170
TrustScore 5 out of 5

4.8

Gloucester Road, Patchway, BS34 6QB Bristol, Avon, GB


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Rated 5 out of 5 stars

Excellent service from initial contact for an insurance repair through to collecting the repaired vehicle. Despite a problem caused by Honda UK in providing a part Fix Auto kept me informed. Special... See more

Company replied

Rated 5 out of 5 stars

Following my accident the garage were efficient in getting my car estimated and then commencing repairs. All the staff were very helpful and would go the extra mile. My car looks immaculate really ple... See more

Company replied

Rated 4 out of 5 stars

Busy place and friendly staff. Dropped the car off on the Monday and collected the following Tuesday, a slight delay on the delivery of new trim required. Was kept updated as were the courtesy car com... See more

Company replied

Rated 5 out of 5 stars

My car was taken here by the insurance company after receiving damage caused by a third party. Excellent service from start to finish by Connor and Gemma. I was updated throughout the process and the... See more

Company replied


Company details

  1. #20 of 35 best companies in Vehicle repair shop
  2. #10 of 17 best companies in Car Body Shop
  3. #7 of 8 best companies in Vehicle Dent Removal Service
  4. #32 of 62 best companies in Vehicle Repair
  5. #24 of 53 best companies in Car service

About Fix Auto UK - Fix Auto Bristol North

Written by the company

Fix Auto UK – We're With You Every Step of the Way

When the unexpected happens, Fix Auto UK is here to make things right. With over 140 repair centres across the UK and Northern Ireland, we're never far away, and neither is the help you need.

Our expert teams specialise in all types of car body repair, from minor scuffs and dents to major collision restoration. Whatever the scale of the job, you can trust us to get your vehicle looking and driving its very best again.

Why Our Customers Trust Us

⭐ 24,000+ Excellent Reviews:
Our customers have spoken on Trustpilot, and their reviews speak for themselves.

🛡️ Lifetime Guarantee:
Every repair we carry out comes with our lifetime guarantee, because we believe you deserve complete peace of mind.

📍 140+ Repair Centres Nationwide:
With a vast network across the UK, there is always a certified expert near you.

🔧 Highest Industry Standards:
Every Fix Auto UK repair centre is certified to British Standard BS 10125. That means every repair is carried out with precision, care, and your safety firmly in mind.

🚗 Comprehensive Care:
From small scuffs to major collision damage, we handle it all.

How It Works:

From the moment you walk through our doors, we take care of everything.

  1. Assess:
    Our specialists assess your vehicle quickly and explain exactly what needs to be done.
  2. Repair:
    Our certified teams get to work using industry-leading techniques and equipment.
  3. Return:
    We keep things moving so you're back on the road as soon as possible, in a car that looks flawless.

Real People. Real Results.

Don't just take our word for it. Our Trustpilot reviews say everything. With tens of thousands of satisfied drivers, you can move forward with confidence.

Fix Auto UK. Your car. Your safety. Our promise.

Keeping You Driving Forward

Written by the company

Visit Fix Auto UK for your car body repairs!
The team our car body shops specialises in all car accident repairs, paintless dent removals and paintless dent repairs and effortlessly correct those annoying car scratches, door dinks caused in supermarket car parks or accident damage!

Contact info

  • Gloucester Road, Patchway, BS34 6QB, Bristol, Avon, United Kingdom

  • 01179 694331

4.8

Excellent

TrustScore 5 out of 5

170 reviews

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4.8

All reviews

(170)

5,729 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Quick easy service

Quick easy service. Lovely courtesy car

4 August 2021
Fix Auto UK - Fix Auto Bristol North logo

Reply from Fix Auto UK - Fix Auto Bristol North

Hello Daniel Boyce
Thank you so much for your feedback, This means a great deal to us and our team.
If you ever need us again (Hopefully not!) feel free to contact us
Leighton

Rated 5 out of 5 stars

They said clearly what they would do

They said clearly what they would do, and when it would happen. I received communication from the team throughout and they actually replaced a bulb as a value add at the end.
I hope no one has a car knock but if they do I would say use these guys.

29 July 2021
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Reply from Fix Auto UK - Fix Auto Bristol North

Hello Mr Pryce
Thank you so much for your feedback, This means a great deal to us and our team.
If you ever need us again (Hopefully not!) feel free to contact us
Leighton

Rated 5 out of 5 stars
Fix Auto UK - Fix Auto Bristol North logo

Reply from Fix Auto UK - Fix Auto Bristol North

Hello Teri
Thank you so much for your feedback, This means a great deal to us and our team.
If you ever need us again (Hopefully not!) feel free to contact us
Leighton

Rated 5 out of 5 stars

Repair Work

Excellent work carried out. Would certainly recommend.

15 July 2021
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Reply from Fix Auto UK - Fix Auto Bristol North

Hello David
Thank you so much for your feedback, This means a great deal to us and our team.
If you ever need us again (Hopefully not!) feel free to contact us
Leighton

Rated 5 out of 5 stars

Excellent service all round.

From beginning to end I received a truly excellent service from both the body shop receptionist, the technicians in the body shop and the men who valeted my car.

3 July 2021
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Reply from Fix Auto UK - Fix Auto Bristol North

Hello Susan
Thank you so much for your feedback, This means a great deal to us and our team.
If you ever need us again (Hopefully not!) feel free to contact us
Leighton

Rated 5 out of 5 stars

Great service

Great service, friendly and efficient.
I was kept informed throughout. I had my car in the body shop and when it was returned to me, it was immaculate. The paintwork was gleaming and the interior had been thoroughly cleaned and valeted. I felt like my car was brand new( it’s 8 years old). Thank you.

2 July 2021
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Reply from Fix Auto UK - Fix Auto Bristol North

Hello Jo
Thank you so much for your feedback, This means a great deal to us and our team.
If you ever need us again (Hopefully not!) feel free to contact us
Leighton

Rated 3 out of 5 stars

Sent me home on an illegal tire that…

Sent me home on an illegal tire that was discovered luckily by another garage during MOT. In person they were professional and pleasant but it reflects poorly that they did not notice that one tire had the metal rim showing through.

29 June 2021
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Reply from Fix Auto UK - Fix Auto Bristol North

Hello Timothy
I apologise if we have made a mistake
I have briefly looked into your job and can see we replaced a tyre on your vehicle as part of an accident repair but please feel free to contact me direct at the branch to discuss further.
Apologies again
Leighton

Rated 5 out of 5 stars

Friendly efficient staff and a very good repair

Friendly efficient staff and a very good repair. Very impressed

25 June 2021
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Reply from Fix Auto UK - Fix Auto Bristol North

Hello Michelle
Thank you so much for your feedback, This means a great deal to us and our team.
If you ever need us again (Hopefully not!) feel free to contact us
Leighton

Rated 5 out of 5 stars

Very good service

Very good service. Car looks great. Nice helpful people too

23 June 2021
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Reply from Fix Auto UK - Fix Auto Bristol North

Hello Sheryl
Thank you so much for your feedback, This means a great deal to us and our team.
If you ever need us again (Hopefully not!) feel free to contact us
Leighton

Rated 5 out of 5 stars

Fix Auto Bristol North repaired my…

Fix Auto Bristol North repaired my Mazda WV15VEK. It was collected promptly and I was kept informed of progress by the on line tracking system and by by a helpful polite employee. It was ready when they estimated that it would be and brought back to me in immaculate condition.

18 June 2021
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Reply from Fix Auto UK - Fix Auto Bristol North

Hello Janet
Thank you so much for your feedback, This means a great deal to us and our team.
If you ever need us again (Hopefully not!) feel free to contact us
Leighton

Rated 5 out of 5 stars

Excellent service from start to finish

Excellent service from start to finish. Car collected, updated as soon as the damage was inspected and given approximate date when car would be ready. Better still got car back 4 days early. All staff very pleasant and professional.

17 June 2021
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Reply from Fix Auto UK - Fix Auto Bristol North

Hello Jon
Thank you so much for your feedback, This means a great deal to us and our team.
If you ever need us again (Hopefully not!) feel free to contact us
Leighton

Rated 2 out of 5 stars

Not good

They did fix my bumper but:
1. I had to call them 3 times a day because no one was calling me back to advise that my car has been transported to them
2. They wouldn’t give me courtesy car until I asked several times
3. They left a chewing gum marks on the drivers seat and the person cleaning it scratched leather off the seat

10 June 2021
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Reply from Fix Auto UK - Fix Auto Bristol North

Thanks for taking my call earlier Miss Maja Gierz
As discussed feel free to pop in anytime so I can get one of my professional cleaners to take a look at the chewing gum for you
Don't forget you get a lifetime warranty on the repairs we carry out so if you get any problems please feel free to contact myself direct
leightonflavin@drivemotorretail.co.uk

Rated 5 out of 5 stars

Great service

Great service, everything was well organised, communicated and delivery clean and in perfect order. Thank you so much.

9 June 2021
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Reply from Fix Auto UK - Fix Auto Bristol North

Hello Karen
Thank you so much for your feedback, This means a great deal to us and our team.
If you ever need us again (Hopefully not!) feel free to contact us
Leighton

Rated 5 out of 5 stars
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Reply from Fix Auto UK - Fix Auto Bristol North

Hello Venus
Thank you so much for your feedback, This means a great deal to us and our team.
If you ever need us again (Hopefully not!) feel free to contact us
Leighton

Rated 5 out of 5 stars

Extremely pleased with service and…

Extremely pleased with service and repair quality. I was kept up to date with everything that was happening, and my estimated completion date was beaten too, so I received my car back a few days earlier, great!

5 June 2021
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Reply from Fix Auto UK - Fix Auto Bristol North

Hello Tina
Thank you so much for your feedback, This means a great deal to us and our team.
If you ever need us again (Hopefully not!) feel free to contact us
Leighton

Rated 5 out of 5 stars

Excellent efficient service and very…

Excellent efficient service and very good communication through process

26 May 2021
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Reply from Fix Auto UK - Fix Auto Bristol North

Hello Ronald
Thank you so much for your feedback, This means a great deal to us and our team.
If you ever need us again (Hopefully not!) feel free to contact us
Leighton

Rated 3 out of 5 stars

happy with repair but not happy with…

happy with repair but not happy with communications with bodyshop kept having to go back to insurer to get responce from them

21 May 2021
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Reply from Fix Auto UK - Fix Auto Bristol North

Hello Barry
Thank you so much for your feedback
We have taken on board your comments regarding communication and we are working hard to put a better solution in place for our customers
If you ever need us again please feel free to contact us and don't forget the repairs carried out to your vehicle carry a lifetime workmanship warranty
Leighton

Rated 5 out of 5 stars

Great service

Clear instructions, good notifications and car returned repaired and very sparkly!

21 May 2021
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Reply from Fix Auto UK - Fix Auto Bristol North

Hello Lisa
Thank you so much for your feedback, This means a great deal to us and our team.
If you ever need us again (Hopefully not!) feel free to contact us
Leighton

Rated 5 out of 5 stars

I was completely happy with the service…

I was completely happy with the service provided. I was kept up to date with repair throughout and had an overall great experience and my car looked fab. Thank you

14 May 2021
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Reply from Fix Auto UK - Fix Auto Bristol North

Hello Victoria
Thank you so much for your feedback, This means a great deal to us and our team.
If you ever need us again (Hopefully not!) feel free to contact us
Leighton

Rated 5 out of 5 stars

Very good service

A very good service with good communication throughout.

13 May 2021
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Reply from Fix Auto UK - Fix Auto Bristol North

Hello Darren
Thank you so much for your feedback, This means a great deal to us and our team.
If you ever need us again (Hopefully not!) feel free to contact us
Leighton

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