I read the reviews for Fix Auto and was VERY nervous about going to them to fix my car, but that was the garage my insurance company had selected. I have to say that I don't know if the reviewe... See more
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brought in my 2016 Jeep Renegade after it was hit 3 times by the same driver, first of all the initial consultation was was great, the staff member talked me through the appointment explaining w... See more
Very helpful company and very pleased with the work done. Very good communication with customer. Would recommend the company to anyone.
I went there to fix my car through my insurance and I had great experience, they are very friendly and did a great job, very professional.
Company details
- #21 of 36 best companies in Vehicle repair shop
- #10 of 17 best companies in Car Body Shop
- #7 of 8 best companies in Vehicle Dent Removal Service
- #32 of 62 best companies in Vehicle Repair
- #25 of 54 best companies in Car service
About Fix Auto UK - Fix Auto Colwyn Bay
Written by the company
Fix Auto UK – We're With You Every Step of the Way
When the unexpected happens, Fix Auto UK is here to make things right. With over 140 repair centres across the UK and Northern Ireland, we're never far away, and neither is the help you need.
Our expert teams specialise in all types of car body repair, from minor scuffs and dents to major collision restoration. Whatever the scale of the job, you can trust us to get your vehicle looking and driving its very best again.
Why Our Customers Trust Us
⭐ 24,000+ Excellent Reviews:
Our customers have spoken on Trustpilot, and their reviews speak for themselves.
🛡️ Lifetime Guarantee:
Every repair we carry out comes with our lifetime guarantee, because we believe you deserve complete peace of mind.
📍 140+ Repair Centres Nationwide:
With a vast network across the UK, there is always a certified expert near you.
🔧 Highest Industry Standards:
Every Fix Auto UK repair centre is certified to British Standard BS 10125. That means every repair is carried out with precision, care, and your safety firmly in mind.
🚗 Comprehensive Care:
From small scuffs to major collision damage, we handle it all.
How It Works:
From the moment you walk through our doors, we take care of everything.
- Assess:
Our specialists assess your vehicle quickly and explain exactly what needs to be done.
- Repair:
Our certified teams get to work using industry-leading techniques and equipment.
- Return:
We keep things moving so you're back on the road as soon as possible, in a car that looks flawless.
Real People. Real Results.
Don't just take our word for it. Our Trustpilot reviews say everything. With tens of thousands of satisfied drivers, you can move forward with confidence.Fix Auto UK. Your car. Your safety. Our promise.
Keeping You Driving Forward
Written by the company
- Visit Fix Auto UK for your car body repairs!
- The team our car body shops specialises in all car accident repairs, paintless dent removals and paintless dent repairs and effortlessly correct those annoying car scratches, door dinks caused in supermarket car parks or accident damage!
Contact info
Glan-Y-Wern Road, Mochdre, LL28 5BW, Colwyn Bay, Clwyd, United Kingdom
- 01492 540167
4.4
Excellent
158 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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Took weeks and when it was nearly ready…
Took weeks and when it was nearly ready should have told me. I filled the car up as I didn’t think it would be back any time soon and was told there was no reimbursement
The driver was very unfriendly
23 November 2022
Reply from Fix Auto UK - Fix Auto Colwyn Bay
Morning Mrs Young, we will look into why you were not given an estimated completion date as we do strive to keep our customers informed. Thanks Fix Auto Colwyn Bay
Work done before expected
Work done before expected, nice courtesy car and regular messages on the progress of work being done
10 November 2022
Reply from Fix Auto UK - Fix Auto Colwyn Bay
Thank you for the kind words Mr Quick. If you need anything in the future, please just drop us a call.
Great job and informative.
29 October 2022
Reply from Fix Auto UK - Fix Auto Colwyn Bay
Thank you John for taking the time to leave a good review. It is much appreciated. Fix Auto Colwyn Bay
The car repair looks good.
26 October 2022
Reply from Fix Auto UK - Fix Auto Colwyn Bay
Thank you Mrs Smith for the kind words. Anything you need in the future, please just get in touch. Fix Auto Colwyn Bay
Excellent customer service
Excellent customer service, kept up to date. Car looks like new.
17 October 2022
Reply from Fix Auto UK - Fix Auto Colwyn Bay
Thank you for your great review, Miss Bowen. Fix Auto Colwyn Bay
Good service and workmanship.
Good efficient service and work of very high standard. However i lost the use of the car for over 8 weeks, noting there was challenge with securing parts. But the car was fully useable prior to fix, could.the parts have been ordered prior to call-in.
9 August 2022
Reply from Fix Auto UK - Fix Auto Colwyn Bay
Thank you for taking the time to review our services, we’d like to apologise for the service you received at the time of review and that whilst we were able to complete the repair we are aware of the delays experienced by yourself.
Having looked into your repair, whilst we aim to return your vehicle as fast as we can we were experiencing delays as reported in your review. This isn’t a position we’d like to be in but worked to the best time scales possible with updates when there was any significant changes through the process.
We can ensure you that we pride ourselves in excellent customer and hope that in the future we are able to offer a better experience.
Fix auto collected my car and dropped…
Fix auto collected my car and dropped off a courtesy car at my place of work. They have repaired my car to an excellent standard.
29 September 2022
Reply from Fix Auto UK - Fix Auto Colwyn Bay
Thank you Sarah for taking the time to leave a great review. Fix Auto Colwyn Bay
Work on car looks really good
Work on car looks really good. Unfortunately I had to wait a long time to get my car back.
24 September 2022
Reply from Fix Auto UK - Fix Auto Colwyn Bay
Thank you for your review. I have looked at your file and unfortunately we were waiting for parts to arrive which delayed the repair time. Please accept our apologies and let us know if we can assist any further. Fix Auto Colwyn Bay
Great service to fix my car and got a…
Great service to fix my car and got a curtsey car to use whilst it was being fixed too!
15 September 2022
Reply from Fix Auto UK - Fix Auto Colwyn Bay
Thank you for you great review. It really is much appreciated. Fix Auto Colwyn Bay
Reply from Fix Auto UK - Fix Auto Colwyn Bay
Thank you Pippa for a great review.
Although a 1st class job was done on my…
Although a 1st class job was done on my car, was i
not impressed by the Tack your Car repair ap.
had to Message the Office at Colwyn Bay, to get an update on the Repair Work.
Cant fault the Recepionist who was very helpfull
and polite.
13 September 2022
Reply from Fix Auto UK - Fix Auto Colwyn Bay
Hi Allan. Thank you for taking the time to leave a good review. I will address the concerns over the App as this is a work in progress but we appreciate your feed back. Many Thanks Fix Auto
Overpriced,couldn’t speak to the person…
Overpriced,couldn’t speak to the person who did the estimate directly
4 August 2022
Reply from Fix Auto UK - Fix Auto Colwyn Bay
Hi Mike, i can see from our system we emailed you an estimate as requested, our estimating department is available to speak to you at any time during the working day. Please accept our apologies if you could not speak to someone but i can request a call back for you. Thanks Fix Auto Colwyn Bay
Good service provided with clear pricing
3 August 2022
Reply from Fix Auto UK - Fix Auto Colwyn Bay
Thank you wendy for your kind review
Shoddy inferior work that took ages to…
Shoddy inferior work that took ages to complete. Overspray everywhere that I had to remove myself. This place has gone down the pan to how it used to be.
26 July 2022
Reply from Fix Auto UK - Fix Auto Colwyn Bay
HI, we are sorry to hear that you are unhappy with the service you have received. Could you please let us know your registration number so we can call you to discuss. Thanks Fix Auto Colwyn Bay
It was very helpful that the company…
It was very helpful that the company gave us regular updates on what was happening.
20 July 2022
Reply from Fix Auto UK - Fix Auto Colwyn Bay
Thank you Ffion for you kind words. If you do require our services in the future please do not hesitate to contact us.
Great service
Great service. Turn around time on repairs were great. Communication was spot on
19 July 2022
Reply from Fix Auto UK - Fix Auto Colwyn Bay
Thank you Kieren for you great review.
Kept me up to date with the progress of…
Kept me up to date with the progress of my car and was always happy to answer any queries.
When the car was returned, you would not realise that any work had been done, plus the car was cleaned inside and out.
Thank you very much
13 July 2022
Reply from Fix Auto UK - Fix Auto Colwyn Bay
Thank you for you very kind review Rachel. We always appreciate the feed back. If you do require any of our services in the future please do not hesitate to call us. Fix Auto Colwyn Bay
Lovely friendly staff
Lovely friendly staff, very helpful.
Would highly recommend. Nothing ever too much trouble.
9 July 2022
Reply from Fix Auto UK - Fix Auto Colwyn Bay
Thank you for your great review. Fix Auto Colwyn Bay
The staff are all so friendly and…give an excellent service
The staff are all so friendly and beyond helpful. They have done a brilliant job on my car, you would never think it had any damage. From start to finish brilliant. Jeanette and the other lady on reception ( so sorry I dont know her name) give excellent customer service. Thank you
2 July 2022
Reply from Fix Auto UK - Fix Auto Colwyn Bay
Hi Jean,
Thank you for taking the time to review our services on Trustpilot.
We're glad to hear you had a great experience at Fix Auto Colwyn Bay and will ensure your comments are fed back to our team.
Thanks again and have a great day!
Reply from Fix Auto UK - Fix Auto Colwyn Bay
Thank you Stephen for your great review, please let us know if you require any services in the future. Fix Auto Colwyn Bay
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