Fix Auto UK - Fix Auto Keighley Reviews 

156
TrustScore 4.5 out of 5

4.7

Victoria Works, Skipton Rd, BD20 7DS Keighley, W Yorkshire, GB


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Rated 5 out of 5 stars

My car was damaged by another party, my insurance company used fix auto. The work was completed with no hassle, very fast, repair was great, the staff are very friendly and professional.. Courtesy car... See more

Company replied

Rated 5 out of 5 stars

Needed an expert body shop repair to some Storm damage suffered when roof tile was blown off onto my 5 month old Yaris Cross. It punched a hole through the roof above the drivers door & caused several... See more

Company replied

Rated 5 out of 5 stars

My car was damaged in a minor incident and Fix Auto was the repair shop used by my insurance company. They arranged a booking very quickly. A courtesy car was provided to minimise disruption and the r... See more

Company replied

Rated 5 out of 5 stars

Only thing I would say is when I came to collect my car I was asked for no identification and given the keys, but other than that amazing service.

Company replied


Company details

  1. #21 of 36 best companies in Vehicle repair shop
  2. #10 of 17 best companies in Car Body Shop
  3. #7 of 8 best companies in Vehicle Dent Removal Service
  4. #32 of 62 best companies in Vehicle Repair
  5. #26 of 54 best companies in Car service

About Fix Auto UK - Fix Auto Keighley

Written by the company

Fix Auto UK – We're With You Every Step of the Way

When the unexpected happens, Fix Auto UK is here to make things right. With over 140 repair centres across the UK and Northern Ireland, we're never far away, and neither is the help you need.

Our expert teams specialise in all types of car body repair, from minor scuffs and dents to major collision restoration. Whatever the scale of the job, you can trust us to get your vehicle looking and driving its very best again.

Why Our Customers Trust Us

⭐ 24,000+ Excellent Reviews:
Our customers have spoken on Trustpilot, and their reviews speak for themselves.

🛡️ Lifetime Guarantee:
Every repair we carry out comes with our lifetime guarantee, because we believe you deserve complete peace of mind.

📍 140+ Repair Centres Nationwide:
With a vast network across the UK, there is always a certified expert near you.

🔧 Highest Industry Standards:
Every Fix Auto UK repair centre is certified to British Standard BS 10125. That means every repair is carried out with precision, care, and your safety firmly in mind.

🚗 Comprehensive Care:
From small scuffs to major collision damage, we handle it all.

How It Works:

From the moment you walk through our doors, we take care of everything.

  1. Assess:
    Our specialists assess your vehicle quickly and explain exactly what needs to be done.
  2. Repair:
    Our certified teams get to work using industry-leading techniques and equipment.
  3. Return:
    We keep things moving so you're back on the road as soon as possible, in a car that looks flawless.

Real People. Real Results.

Don't just take our word for it. Our Trustpilot reviews say everything. With tens of thousands of satisfied drivers, you can move forward with confidence.

Fix Auto UK. Your car. Your safety. Our promise.

Keeping You Driving Forward

Written by the company

Visit Fix Auto UK for your car body repairs!
The team our car body shops specialises in all car accident repairs, paintless dent removals and paintless dent repairs and effortlessly correct those annoying car scratches, door dinks caused in supermarket car parks or accident damage!

Contact info

  • Victoria Works, Skipton Rd, BD20 7DS, Keighley, W Yorkshire, United Kingdom

  • 01535 632722

4.7

Excellent

TrustScore 4.5 out of 5

156 reviews

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4.7

All reviews

(156)

5,471 reviews in the last 12 months

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Rated 5 out of 5 stars

Perfect finish on replacement wing.

Perfect finish on replacement wing.I had to wait for a suitable appointment, but repair wasn't urgent and car was drivable so not an issue. Collection of my car was efficient, with prior phone call, repair was finished on time, and I picked up a very clean car.Good experience with all the people I spoke to and I wouldn't hesitate to use again, but hope I don't have to.

16 March 2022
Unprompted review
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Reply from Fix Auto UK - Fix Auto Keighley

Thank you for taking the time to leave a review for our company, it is truly appreciated!!

Rated 5 out of 5 stars

Quality all round repair

Setting up the repair over the phone was straight forward and simple. The date of my cars collection was on the date that they said, I was informed by phone in the morning of. The repair only took three working days to complete which was convenient and quality of repair was excellent. Again I was phoned on the day of delivery back, to make sure I was present to collect at home. I would highly recommend fix auto Keighley to anybody that is in need of repair.

16 March 2022
Unprompted review
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Reply from Fix Auto UK - Fix Auto Keighley

Thank you for taking the time to leave a review for our company, it is truly appreciated!!

Rated 5 out of 5 stars

A top company !

My Insurance company put me in touch with Fix Auto after an accident that completely wrote off my front passenger door and lower trim of my Honda crv.
The whole experience in dealing with Fix Auto was amazing. They had a cancellation and so were able to do the work immediately. A new door and trim was fitted in 2 days and the finished paint work was perfect. I forgot to mention that the collection and delivery was swift and efficient. I was kept informed throughout the collection repair and delivery. I can highly recommend Fix Auto.

16 March 2022
Unprompted review
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Reply from Fix Auto UK - Fix Auto Keighley

Thank you for taking the time to leave a review for our company, it is truly appreciated!!

Rated 5 out of 5 stars

Great Service

Great service, friendly and experienced staff. I was kept updated at each stage of the repair process. I am very happy with the paint job done to my rear bumper. I will definitely recommend Auto Fix for all your repair needs.

15 March 2022
Unprompted review
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Reply from Fix Auto UK - Fix Auto Keighley

Thank you for taking the time to leave a review for our company, it is truly appreciated!!

Rated 5 out of 5 stars

Very good service

Very good service, our car was picked up and returned on time

10 March 2022
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Reply from Fix Auto UK - Fix Auto Keighley

Thank you for taking the time to leave a review for our company, it is truly appreciated!!

Rated 5 out of 5 stars

I recently had my car repaired at FIx…

I recently had my car repaired at FIx auto and felt I had to write a review,from start to finish I can’t speak to highly of the service I have received from Fix auto,picked my car when they said,returned my car in the timescale they said,and the quality of repair is outstanding,a pleasure to do business with a company that does what it says.

22 February 2022
Unprompted review
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Reply from Fix Auto UK - Fix Auto Keighley

Thank you for taking the time to leave a review for our company, it is truly appreciated!!

Rated 5 out of 5 stars

Excellent service …

Fix auto collected my car on the Wednesday & delivered it back the following Tuesday, the repairs have been carried out excellently.
Friendly courteous staff ,Thankyou Auto fix

15 February 2022
Unprompted review
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Reply from Fix Auto UK - Fix Auto Keighley

Thank you for taking the time to leave a review! We do appreciate it.

Rated 5 out of 5 stars

Repair looks good

Repair looks good, car returned cleaned inside and out. Prompt collection and delivery.

24 January 2022
Unprompted review
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Reply from Fix Auto UK - Fix Auto Keighley

Thank you for taking the time to leave a review, it is appreciated.

Rated 4 out of 5 stars

Generally good need to improve…

Generally good need to improve communication

19 January 2022
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Reply from Fix Auto UK - Fix Auto Keighley

Thank you Mr Fitzpatrick for taking the time to leave a review. We will look into improving our communication skills for an even better service.

Rated 4 out of 5 stars

Land Rover Freelander

Land Rover Freelander
After a few weeks delay, the car was to be collected on Monday morning. No one contacted me. Eventually it was collected later in the week. Your people were friendly, informative and polite. The car was returned as promised. The job done looks highly satisfactory, appears as good as new.

4 January 2022
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Reply from Fix Auto UK - Fix Auto Keighley

Thank you for taking the time to leave a review for us Mr Peberdy, it is truly appreciated.

Rated 1 out of 5 stars

Frustrating!

Fed up of waiting for calls so leaving this out of frustration.
Firstly they were a day late collecting my car.
Then once repaired they crashed one of their trucks into it resulting in extra time in the garage. Fixauto wrongly informed my insurance the works were complete resulting in the off hiring of my courtesy car and the resulting hassle getting that sorted.
My car was due back with a full tank of fuel as an apology for damaging my car but that never materialised and waited over three weeks but my emails/calls are ignored.

16 December 2021
Unprompted review
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Reply from Fix Auto UK - Fix Auto Keighley

We are sorry you felt that you were let down by our service. Please email adamstorey@tfsmiths.co.uk and he will gladly assist you.

Rated 5 out of 5 stars

The car was picked up at the time…

The car was picked up at the time arranged and the repair was carried out more quickly than the original estimate.

4 December 2021
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Reply from Fix Auto UK - Fix Auto Keighley

Thank you for taking the time to leave us a review! It is appreciated.

Rated 5 out of 5 stars

service

I was very pleased with the service they provided me with, they made arrangements to collect the car kept me informed of the of the work to be done and the time scale. When it was completed they contacted me to arrange collection or they would deliver it ro my home.

1 December 2021
Unprompted review
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Reply from Fix Auto UK - Fix Auto Keighley

Thank you for taking the time to leave a review for us Mrs Parker.

Rated 5 out of 5 stars

The Initial Communication was swift and…

The Initial Communication was swift and helpful. The workshop people were pleasant efficient and very helpful.
The car when it returned was looking very good, it could not be faulted.
A further issue which appeared after the car was returned was dealt with on the spot with again excellent service.

30 November 2021
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Reply from Fix Auto UK - Fix Auto Keighley

Thank you for taking the time to leave the review, it is appreciated.

Rated 5 out of 5 stars

Such friendly people

My mini was fixed within record time and there is no evidence whatsoever that it had ever had damage to it.

All members of the team who I spoke to both on the phone and in person were delightful, friendly and informative.

I would recommend this company without hesitation.

Ruth

26 November 2021
Unprompted review
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Reply from Fix Auto UK - Fix Auto Keighley

Thank you so much for taking the time to leave us a review.

Rated 5 out of 5 stars

Great team

Great team, have kept me updated, car pick up and delivery drive friendly and very helpful

26 November 2021
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Reply from Fix Auto UK - Fix Auto Keighley

Thank you so much for taking the time to leave us feedback.

Rated 5 out of 5 stars

Excellent service

Excellent service, polite efficient staff, very happy with the repair work done. Thankyou.

18 November 2021
Unprompted review
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Reply from Fix Auto UK - Fix Auto Keighley

We truly appreciate you taking the time to leave us feedback, thank you!

Rated 5 out of 5 stars

Accident Repair

Efficient service. Everyone I spoke to and especially the driver who collected and dropped off my car were very helpful.

22 October 2021
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Reply from Fix Auto UK - Fix Auto Keighley

Thank you for your feedback.

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