Everything from start to finish went smoothly & professionally, all staff I interacted with were pleasant, courteous and helpful. I cannot think of anything they could do that would improve things.
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Very professional and helpful from first contact. I was referred to Fix Auto by another local body shop, because they have the computer facility to check [and correct if necessary] any damage to t... See more
Company replied
very professional. used twice with two separate vehicles in the last 2 months. quotation within an hour very reasonable, excellent work and work completed quickly. would certainly recommend FX Autos... See more
Company replied
Good points, they did a good job on the repairs, also provided a curtsey car at a moment notice, very informative throughout. Thank-you. Bad points, the repairs went two weeks over schedule. Once rec... See more
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Company details
About Fix Auto UK - Fix Auto Matlock
Written by the company
Fix Auto UK – We're With You Every Step of the Way
When the unexpected happens, Fix Auto UK is here to make things right. With over 140 repair centres across the UK and Northern Ireland, we're never far away, and neither is the help you need.
Our expert teams specialise in all types of car body repair, from minor scuffs and dents to major collision restoration. Whatever the scale of the job, you can trust us to get your vehicle looking and driving its very best again.
Why Our Customers Trust Us
⭐ 24,000+ Excellent Reviews:
Our customers have spoken on Trustpilot, and their reviews speak for themselves.
🛡️ Lifetime Guarantee:
Every repair we carry out comes with our lifetime guarantee, because we believe you deserve complete peace of mind.
📍 140+ Repair Centres Nationwide:
With a vast network across the UK, there is always a certified expert near you.
🔧 Highest Industry Standards:
Every Fix Auto UK repair centre is certified to British Standard BS 10125. That means every repair is carried out with precision, care, and your safety firmly in mind.
🚗 Comprehensive Care:
From small scuffs to major collision damage, we handle it all.
How It Works:
From the moment you walk through our doors, we take care of everything.
- Assess:
Our specialists assess your vehicle quickly and explain exactly what needs to be done.
- Repair:
Our certified teams get to work using industry-leading techniques and equipment.
- Return:
We keep things moving so you're back on the road as soon as possible, in a car that looks flawless.
Real People. Real Results.
Don't just take our word for it. Our Trustpilot reviews say everything. With tens of thousands of satisfied drivers, you can move forward with confidence.Fix Auto UK. Your car. Your safety. Our promise.
Keeping You Driving Forward
Written by the company
- Visit Fix Auto UK for your car body repairs!
- The team our car body shops specialises in all car accident repairs, paintless dent removals and paintless dent repairs and effortlessly correct those annoying car scratches, door dinks caused in supermarket car parks or accident damage!
Contact info
Lant Lane, Tansley, DE4 5FW, Matlock, Derbyshire, United Kingdom
- 01629 582980
4.8
Excellent
255 reviews
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Very professional from start to finish…
Everything from start to finish went smoothly & professionally, all staff I interacted with were pleasant, courteous and helpful. I cannot think of anything they could do that would improve things.
16 October 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Reply from Fix Auto UK - Fix Auto Matlock
Good Morning
Thank you so much for the wonderful 5-star rating! We are thrilled to hear that you had such a great overall experience and that our team provided such courteous and supportive assistance during your visit. Your kind feedback is truly appreciated.
Kind Regards
All at Fix Auto Matlock
Professional and helpful
Very professional and helpful from first contact. I was referred to Fix Auto by another local body shop, because they have the computer facility to check [and correct if necessary] any damage to the electronics: in my case, the forward radar system.
They made time to see me at short notice, put the car straight on the ramp and then showed me the extent of the damage. An itemised quote quickly followed by email and a booking made by return. A loan car was readily available.
Work was completed in 3 days and car returned, together with a full Kia specific computer printout of the electronics.
Only glitch was that I did not receive the promised mid-way progress report, but this does not seem bad enough to reduce my score of 5 Star!
18 September 2026
Unprompted review
Reply from Fix Auto UK - Fix Auto Matlock
Good morning
Thank you for sharing such detailed feedback about your recent visit. It is wonderful to hear that our team provided prompt, professional service, from diagnosing the radar system issue to supplying a courtesy vehicle and delivering your car back with the full diagnostic printout.
We also appreciate you bringing the missed update to our attention. We apologize for that oversight in communication, but we are truly grateful for your understanding and for taking the time to leave such a positive five-star rating.
Kind Regards
From all at Fix Auto Matlock
First class
They keep you up to date with the progress. The work carried out was first class. The staff made you welcome
16 September 2026
Unprompted review
Reply from Fix Auto UK - Fix Auto Matlock
Good morning
Thank you for the wonderful five-star review. We are delighted to hear that you felt well-informed throughout the process, welcomed by our team, and pleased with the high quality of our work. Your positive feedback means a lot to us.
Kindest Regards
From all at Fix auto Matlock :)
Professional and efficient,was updated…
Professional and efficient,was updated throughout the process.
22 September 2026
Reply from Fix Auto UK - Fix Auto Matlock
Good Morning
Thank you so much for the fantastic 5-star rating. We are delighted to hear that you experienced smooth, prompt service and that our communication kept you well-informed every step of the way. Your feedback is truly appreciated.
Kind Regards
From all at Fix Auto Matlock
Professional and friendly
Swift, professional friendly advice and service. Great communication throughout repair.
Even delivered my car back to my house without prompting.
8 August 2026
Unprompted review
Reply from Fix Auto UK - Fix Auto Matlock
Good Afternoon
Thank you so much for taking the time to leave us a 5Star review
We are so pleased to hear that you received swift, professional, and friendly advice and service. It's wonderful to know that communication was great throughout the repair and that your car was delivered back to your house.
Kind Regards
From all at Fix Auto Matlock
excellent work
very professional. used twice with two separate vehicles in the last 2 months.
quotation within an hour very reasonable, excellent work and work completed quickly. would certainly recommend FX Autos staff very friendly and know there trade.
26 August 2026
Unprompted review
Reply from Fix Auto UK - Fix Auto Matlock
Good afternoon
Thank you so much for leaving us a lovely review
We are so pleased to hear about your positive experiences with us on two separate occasions! It's wonderful that you found our quotation process reasonable and quick, and that our team delivered excellent work.
Kind Regards
From All at Fix Auto Matlock
Great staff and amazing service
Great staff and amazing service. My car was in a pretty poor state and the guys made it look better than new. I was kept up to date throughout the process and the car was ready ahead of time. I was also given a really good courtesy car. Clean tidy and plenty of petrol in it. Hope not to have to use them again, but if anything happens to my car in the future, I'll certainly be using these guys. Thank you fix auto Matlock
26 August 2026
Unprompted review
Reply from Fix Auto UK - Fix Auto Matlock
Good Afternoon
Thank you for taking the time to leave us a 5star review
We are so pleased to hear about your positive experience with us! It's wonderful to know that our team provided such high-quality service and that you were impressed with the repair work. We're glad we could get your car back to you ahead of schedule, looking great, and that you appreciated the courtesy car. Thank you for your kind words!
Kind Regards from all at Fix Auto Matlock
I was kept up to date with when my car…
I was kept up to date with when my car would be picked up and delivered back to me.
It looked brand new
Thank you
21 August 2026
Reply from Fix Auto UK - Fix Auto Matlock
Good Morning
We're so pleased to hear that you were kept informed throughout the process and that your car looked as good as new upon its return. Thank you for your wonderful feedback!
Kind Regards
From all at Fix Auto Matlock
FixAuto provided an excellent service…
FixAuto provided an excellent service from start to finish. The repair on my car was completed swiftly, and I was kept fully informed throughout the entire process. The team handled everything with no hassle at all — they picked my car up, carried out the work to a high standard, and dropped it back off without any inconvenience. A smooth, professional experience that made the whole situation stress‑free.
19 June 2026
Reply from Fix Auto UK - Fix Auto Matlock
Good Morning
thank you for taking the time to leave us a lovely review
We are absolutely thrilled to hear about your excellent experience! It's wonderful to know that the repair was completed swiftly and that you were kept fully informed throughout the process. We're delighted that our team handled everything with such professionalism and made the situation stress-free for you.
Kind Regards
From all at Fix Auto Matlock
Highly recommend Fix.Auto
Right through from first contact to return of my well repaired vehicle, I could not have asked for better service. I was kept informed all the way through, thank you. All the staff at Fix-Auto who I interacted with were so pleasant & helpful. Would most definitely recommend this firm. They are 5*+
3 June 2026
Unprompted review
Reply from Fix Auto UK - Fix Auto Matlock
Good Afternoon
Thank you so much for taking the time to leave us such a lovely review
We truly appreciate your wonderful feedback! We're so pleased to hear that our service, from first contact to vehicle return, met your expectations. It's great that we kept you informed and that our staff were pleasant and helpful. Thank you for your recommendation!
Kindest Regards from all
Fix Auto Matlock
The professional and friendly staff…
The professional and friendly staff from the start of my visit to the end was excellent,and the repair was excellent too hassle free experience would definitely recommend
1 June 2026
Unprompted review
Reply from Fix Auto UK - Fix Auto Matlock
Good Afternoon
Thank you so much for leaving us a 5Star review.
We are so happy to hear your repair was hassle free and everyone was friendly and professional
Thank you for choosing Fix Auto Matlock as your repairer it has been a pleasure assisting you
kind Regards
From all at Fix Auto Matlock
My car were repaired through my…
My car were repaired through my insurance company and Fix Auto contacted me to arrange collection after my holiday, they came on Monday fetched me a hire a car that were automatic, the only issue i found were the hire car were bit low and struggled to get in and out but they only had my car 3 days which were great, all the staff were amazing and communication were kept up to date and you did not get passed around staff to find information out.
Highly recommend Autofix
18 May 2026
Unprompted review
Reply from Fix Auto UK - Fix Auto Matlock
Good Afternoon
Thank you so much for taking the time to leave us a lovely 5star review.
We are so glad to hear our staff kept you up to date on your repairs and we carried out your repairs promptly
Sorry about the low courtesy car hopefully this didn't cause too much inconvenience.
Kindest Regards
From all at Fix Auto Matlock
Everything done to order
Everything done to order. No problems. Good service ~ as you would expect.
13 May 2026
Unprompted review
Reply from Fix Auto UK - Fix Auto Matlock
Good afternoon
thank you for taking the time to leave us a lovely review
We're so happy to hear everything was to your satisfaction. Thank you for your kind words!
Kind Regards
From all at Fix Auto Matlock
Excellent Service
This is the first time I have used this company and it wont be the last. Everyone I came into contact with was super polite and helpful. The work was very well done and completed ahead of time. I was kept informed of progress throughout.
16 April 2026
Unprompted review
Reply from Fix Auto UK - Fix Auto Matlock
Good morning
Thank you so much for leaving us a lovely review
We are so happy to hear your repairs were completed ahead of schedule and all our staff were polite and helpful
Kindest Regards
From all at Fix Auto Matlock
Great customer service
Great customer service - the phone calls to keep me updated about what was happening with my car and the repair were really helpful and a stand out feature from this company. Even when there were delays to the work due to waiting for parts I was kept fully informed.
I however was disappointed that when my car was returned to me the two rear tyres showed low pressure and it had been clearly driven back to me with the alerts for low tyre pressure.
10 April 2026
Reply from Fix Auto UK - Fix Auto Matlock
Good morning
Thank you for taking the time to leave us a review
We're glad to hear that our communication was helpful during your repair and you were kept updated fully on your repairs.
We appreciate your feedback and are sorry to learn about the low tire pressure upon your car's return I have spoken to the drivers about this to ensure this does not happen again. If you are still having any issues with the tires please reach out to me personally on 01629 582980
Kind Regards
Kerri Harris
Customer Services Manager
Fantastic customer service
Following what was a traumatic experience with my new car, which was hit by another just days after delivery, repair was arranged by my insurance company with Fix Auto. Throughout the whole process I was kept fully informed of progress by a member of staff, Kerri, even when there was a delay with parts delivery because of the bank holiday. This kind of customer service is sadly lacking these days but Fix Auto treat the customer as a priority. Well done!
10 April 2026
Unprompted review
Reply from Fix Auto UK - Fix Auto Matlock
Good Afternoon
Thank you for taking the time to leave us a lovely review
We're happy that our team kept you informed about the repair progress, especially regarding the parts delay. It's great to know you felt like a priority. Thank you for your positive feedback!
Kind Regards
From all at Fix Auto Matlock
I had a great experience with Fix Auto…
I had a great experience with Fix Auto Matlock.
My car had been repaired according to the high standards. Massive THANK YOU 🙏 to all hard working team who took care of my “baby” (my car) and Kerry such a lovely lady with a positive customer approach
9 April 2026
Unprompted review
Reply from Fix Auto UK - Fix Auto Matlock
Good Afternoon
Thank you for taking the time to leave us a lovely review
We are so happy to hear your vehicle was repaired to the high standards we strive for and you was well looked after by our staff
We will pass you kind comments on to all involved
Kind Regards
From all at Fix auto Matlock
My car was repaired in two days
My car was repaired in two days, quick and efficient service, car picked up and dropped off when completed.
I would highly recommend Auto Fix at Tansley.
7 April 2026
Unprompted review
Reply from Fix Auto UK - Fix Auto Matlock
Good Afternoon
Thank you for leaving us a 5Star review.
We are glad to hear your repairs were completed quickly and the service was efficient
Thank you for your recommendation
From all at Fix Auto Matlock
Easy to get to
Easy to get to, very polite and helpful staff and have done an excellent job on repairing my car quickly. Added to thar it was cleaned inside and out for me!
26 March 2026
Reply from Fix Auto UK - Fix Auto Matlock
Good morning
We appreciate you taking the time to leave us a 5-star review! We're happy to hear that our staff were helpful and polite and that we did an excellent job repairing your car quickly.
Kind Regards
From all at Fix Auto Matlock
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