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FOOTDISTRICT Reviews 

7,793
TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

FOOTDISTRICT is the only store that had an otherwise soldout sought after shoe. Shipping was lightning fast, I receive the shoes in the US in just a few days after ordering! Highly recommend!

Company replied

Rated 5 out of 5 stars

I’m very happy with my purchase! The shoes are exactly as described, great quality, and fit perfectly. My order arrived quickly and everything was in perfect condition. Excellent service and a reliabl... See more

Company replied

Rated 5 out of 5 stars

Second time ordering from here and extremely pleased with my trainers,had searched for a particular style on both occasions that were sold out on many sites but found on here! Fast delivery too couldn... See more

Company replied

Rated 2 out of 5 stars

I ordered a pair of Patta DN8s and immediately noticed something was off. On closer inspection, both pairs were missing the carabiners — one of the main details that make this collab unique. Witho... See more

Company replied

Company details

  1. Clothing Shop
  2. Fashion accessories shop
  3. Men's clothes shop
  4. Shoe shop
  5. Streetwear store
  6. Ladies' clothes shop

About FOOTDISTRICT

Written by the company

SHOP LATEST
SHOP FOOTWEAR
SHOP CLOTHING
SHOP ACCESSORIES

About FOOTDISTRICT

FOOTDISTRICT, established in 2012 in León, was born from its founders' passion for sneakers and fashion. Since then, it has become one of the European leaders in its category, always committed to providing the best products to users around the world. FOOTDISTRICT operates from a comfortable, secure platform that ensures equal opportunities, with a firm commitment to fair access and the best customer service.

With physical presences in Madrid and Barcelona, in addition to an online store that ships worldwide, FOOTDISTRICT offers the most exclusive original products from Nike, Converse, adidas, and Jordan.

Alongside these, there are also some of our own collaborations with ScrapWorld, Kappa, MARKET, or New Era. Our carefully curated catalog balances well-established labels such as Stone Island, Comme Des Garçons Shirt, Kenzo, adidas, nike, new balance, Drôle de Monsieur and Stüssy with innovative, up-and-coming brands that bring fresh perspectives to design and artistry.

Our wide range of articles includes all types of footwear, clothing, and accessories, as well as home decor and beauty products, all characterized by innovation, careful manufacturing, and their storytelling prowess.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

8k reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 97% of negative reviews

Typically replies within 1 week

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4.6

All reviews

(7,793)

3,313 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great service

The price was great and delivery prompt, my partner loved her new trainers.

28 August 2026
FOOTDISTRICT logo

Reply from FOOTDISTRICT

Thank you for your positive review! We're thrilled to hear that you had a very good experience with us. We strive to continue providing great service and look forward to serving you again. Thanks for shopping at footdistrict.com!

Rated 5 out of 5 stars

Nice site

Delivery was a bit slow and the date got moved several times. Since that’s on UPS, still five stars. Nice selection, prices and UI on this site.

25 August 2026
FOOTDISTRICT logo

Reply from FOOTDISTRICT

Thank you for your positive review! We're thrilled to hear that you had a very good experience with us. We strive to continue providing great service and look forward to serving you again. Thanks for shopping at footdistrict.com!

Rated 5 out of 5 stars

All good

All good, good sneakers.

29 August 2026
FOOTDISTRICT logo

Reply from FOOTDISTRICT

Thank you for your positive review! We're thrilled to hear that you had a very good experience with us. We strive to continue providing great service and look forward to serving you again. Thanks for shopping at footdistrict.com!

Rated 5 out of 5 stars

Producto y entrega top!

The product is perfectly in line with the description. Delivery smooth and timely. I’m very satisfied!

28 August 2026
FOOTDISTRICT logo

Reply from FOOTDISTRICT

Thank you for your positive review! We're thrilled to hear that you had a very good experience with us. We strive to continue providing great service and look forward to serving you again. Thanks for shopping at footdistrict.com!

Rated 5 out of 5 stars

Fantastic choice

Fantastic choice, price and exceptional delivery time.. Plus colourways that aren't commonly available here in the UK

24 August 2026
FOOTDISTRICT logo

Reply from FOOTDISTRICT

Thank you for your positive review! We're thrilled to hear that you had a very good experience with us. We strive to continue providing great service and look forward to serving you again. Thanks for shopping at footdistrict.com!

Rated 5 out of 5 stars

Fast deliveries

Fast deliveries. You found a lot cool
Sneakers here! Thanks

28 August 2026
FOOTDISTRICT logo

Reply from FOOTDISTRICT

Thank you for your positive review! We're thrilled to hear that you had a very good experience with us. We strive to continue providing great service and look forward to serving you again. Thanks for shopping at footdistrict.com!

Rated 5 out of 5 stars

Excellent service and fast delivery

Excellent service and fast delivery. Timely updates regarding shipping.

27 August 2026
FOOTDISTRICT logo

Reply from FOOTDISTRICT

Thank you for your positive review! We're thrilled to hear that you had a very good experience with us. We strive to continue providing great service and look forward to serving you again. Thanks for shopping at footdistrict.com!

Rated 1 out of 5 stars

Where are my shoes?

It has been more than 10 days. I still have not received my shoes but I’m asked to give a review, seriously?

27 August 2026
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Reply from FOOTDISTRICT

Hi, We are so sorry to hear that you had this negative experience. We appreciate you letting us know so that we can review our processes and improve the customer experience. Our team will contact you to help you with your parcel as it was delivered to an Access Point for its collection on September 1. Thank you for your comments and for shopping at footdistrict.com.

Rated 5 out of 5 stars

Trustable service!

The item that I ordered turned out exactly like the images on the website.

26 August 2026
FOOTDISTRICT logo

Reply from FOOTDISTRICT

Thank you for your positive review! We're thrilled to hear that you had a very good experience with us. We strive to continue providing great service and look forward to serving you again. Thanks for shopping at footdistrict.com!

Rated 5 out of 5 stars

Perfect

Perfect experience from start to finish for a fifth time!

19 May 2026
FOOTDISTRICT logo

Reply from FOOTDISTRICT

Thank you for your positive review! We're thrilled to hear that you had a very good experience with us. We strive to continue providing great service and look forward to serving you again. Thanks for shopping at footdistrict.com!

Rated 5 out of 5 stars

Fast delivery from Spain

Fast delivery from Spain
No issues with customs etc

26 August 2026
FOOTDISTRICT logo

Reply from FOOTDISTRICT

Thank you for your positive review! We're thrilled to hear that you had a very good experience with us. We strive to continue providing great service and look forward to serving you again. Thanks for shopping at footdistrict.com!

Rated 5 out of 5 stars

Super fast shipping & delivery

Super fast shipping & delivery. Great price

26 August 2026
FOOTDISTRICT logo

Reply from FOOTDISTRICT

Thank you for your positive review! We're thrilled to hear that you had a very good experience with us. We strive to continue providing great service and look forward to serving you again. Thanks for shopping at footdistrict.com!

Rated 5 out of 5 stars

FOOTDISTRICT is the only store that had…Addidas Billie Jean King Blue Suede Sneakers

FOOTDISTRICT is the only store that had an otherwise soldout sought after shoe. Shipping was lightning fast, I receive the shoes in the US in just a few days after ordering! Highly recommend!

26 August 2026
FOOTDISTRICT logo

Reply from FOOTDISTRICT

Thank you for your positive review! We're thrilled to hear that you had a very good experience with us. We strive to continue providing great service and look forward to serving you again. Thanks for shopping at footdistrict.com!

Rated 5 out of 5 stars

product was deeply discounted

product was deeply discounted, genuine, and came very fast.

25 August 2026
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Reply from FOOTDISTRICT

Thank you for your positive review! We're thrilled to hear that you had a very good experience with us. We strive to continue providing great service and look forward to serving you again. Thanks for shopping at footdistrict.com!

Rated 1 out of 5 stars

FOOTDISTRICT

FOOTDISTRICT - Order FD569236

Dear FOOTDISTRICT Customer Service,

Thank you for your reply.

I understand that you are investigating the situation with UPS. However, I do not believe it is reasonable for me to continue waiting indefinitely for an internal investigation between FOOTDISTRICT and UPS.

I returned the package using the return procedure provided to me, and UPS accepted the parcel. I have therefore fulfilled my obligation to return the goods and I have proof that the parcel was handed over to the carrier.

Under EU consumer law, a trader may withhold a refund only until the goods have been received back or until the consumer provides evidence that the goods have been sent back, whichever occurs first. I have provided evidence that the return shipment was handed over to UPS.

The fact that the parcel subsequently appears to have been lost while in the carrier's network is not something I can control. I therefore ask FOOTDISTRICT to process my refund without further delay and to resolve any claim with UPS directly.

Please confirm that my refund will now be processed and provide me with the expected refund date.

If you refuse to issue the refund, please provide me with the specific legal basis for your refusal and explain why you consider me responsible for the loss of a return shipment after it was accepted by UPS.

Kind regards,

15 August 2026
Unprompted review
FOOTDISTRICT logo

Reply from FOOTDISTRICT

We apologize for the inconveniences you have experienced, and we appreciate your feedback as it helps us improve the attention and service we provide every day. Our Customer Service colleagues have informed us that they have already contacted you. We apologize for any inconvenience caused. We understand your dissatisfaction and regret the issue with your order. Our company's policy is honesty and customer satisfaction, which we have not met in your case, and we continue to work every day to improve our services. Thank you.

Rated 1 out of 5 stars

I HAVEN'T HAD THE…

I HAVEN'T HAD THE PACKAGE!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

24 August 2026
FOOTDISTRICT logo

Reply from FOOTDISTRICT

We apologize for the inconveniences you have experienced, and we appreciate your feedback as it helps us improve the attention and service we provide every day. Our Customer Service colleagues have informed us that the parcel was delivered and they have already contacted you but there was no response. Please check your inbox / spam :)

Our company's policy is honesty and customer satisfaction, and we continue to work every day to improve our services. Thank you.

Rated 5 out of 5 stars

Everything was OK

Everything was OK. Product was delivered in few days without issues. Very happy with my new shoes in bit lower price than on another websites.

25 August 2026
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Reply from FOOTDISTRICT

Thank you for your positive review! We're thrilled to hear that you had a very good experience with us. We strive to continue providing great service and look forward to serving you again. Thanks for shopping at footdistrict.com!

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