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Trustpilot Reviews 499,204

TrustScore 4.5 out of 5

4.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 118,666 reviews, reviewers overwhelmingly had a great experience with this company. Customers find the platform genuinely useful for making informed decisions and avoiding bad purchases, appreciating its role in sharing genuine reviews and concerns about various services and products. The website is consistently described as easy to use, fast, and well-designed, offering a smooth user experience where reviews are simple to read and understand. People value the transparency and the effort put into maintaining a professional service, with many highlighting the reliability of its support and overall functionality. However, some people mentioned issues with the website, such as the lack of an attachment option when sending reviews and the occasional problem with review links not working or leading to incorrect content. A few other people also felt that there should be an option for customers to respond to comments on the website, so that everyone can see if a problem has been resolved.

What people talk about most

User experience

Reviewers mention positive feedback about user experience, highlighting the platform's ease of use and simple... See more

Website

Clients share ambiguous opinions on the website, with some reviewers praising its usability, clean interface,... See more

Service

People report positive experiences with service, often describing it as a great and useful platform for... See more

Staff

Customers had positive experiences with staff, with many reviewers describing them as helpful, professional,... See more

Product

Reviewers highlight positive aspects of product, finding it genuinely useful for making informed purchasing... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I am grateful for the chance to give my opinion. Also when looking for Financial services, I sometimes check with Trust pilot to see who they recommend. I find that they are quite accurate with their... See more

Rated 4 out of 5 stars

The patience and consistent follow ups on emails, especially reminding me to submit my review and the time to provide me an alternative route to submit my review. However, your company needs to p... See more

Rated 5 out of 5 stars

Trust pilot in my view is an excellent site to visit when you want info on a company you are not sure of or have a doubt about using them. There reviews will give you a better insight into how well th... See more


Company details

  1. Review site
  2. Media company

About Trustpilot

Written by the company

Trustpilot began in 2007

Written by the company

with a simple yet powerful idea that is more relevant today than ever — to be the universal symbol of trust, bringing consumers and businesses together through reviews. Trustpilot is open, independent, and impartial — we help consumers make the right choices and businesses to build trust, grow and improve.
Today, we have more than 300 million reviews and 67 million monthly active users across the globe, with 127 billion annual Trustpilot brand impressions, and the numbers keep growing. We have more than 900 employees and we're headquartered in Copenhagen, with operations in Amsterdam, Denver, Edinburgh, Hamburg, London, Melbourne, Milan and New York

Contact info

4.4

Excellent

TrustScore 4.5 out of 5

499k reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Took down another review of mine’s

Took down another review of mine’s. 🙄 Yet they still insist that, my experience was not genuine - 😒 in spite of having sent numerous evidences and emails proving that it was. 😭 — Honestly, this site is nothing more than a joke, a fraudulent Joke indeed!

31 May 2026
Unprompted review
Rated 4 out of 5 stars

Great Opportunity for Skill Development

My internship experience was very valuable and helped me improve both my technical and problem-solving skills. I had the opportunity to work on practical tasks and projects, which gave me a better understanding of how concepts are applied in real-world situations. The guidance and support provided throughout the internship were helpful, and I learned new technologies, teamwork, and time management skills. Overall, it was a great learning experience that increased my confidence and prepared me for future career opportunities.

31 May 2026

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

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