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Frog.ee - Online Marketplace Reviews 

687
•
TrustScore 5 out of 5

4.8

Online marketplace
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Review summary

Created with AI, based on recent reviews

Looking at 103 reviews, reviewers overwhelmingly had a great experience with this company. Consumers consistently highlight the competitive pricing, wide variety of available products, excellent product quality, and the exceptionally smooth shopping experience provided on the online platform. People also frequently mention the remarkably fast and reliable delivery service, along with the genuinely helpful and polite attitude of the store staff during pickups. However, some customers also noted occasional negative experiences, specifically mentioning delivery delays, receiving a damaged package box, or noticing unexpected signs of wear on purchased items. These reviewers experienced specific problems with their deliveries or item conditions rather than enjoying the seamless service reported by most others.

What people talk about most

Product

Reviewers highlight positive aspects of product quality, noting that items arrive as described and in perfect... See more

Delivery service

Reviewers mention positive feedback about delivery service, frequently highlighting fast shipping times and... See more

Price

Consumers find price to be positive and consistently report great value. Many reviewers highlight that costs... See more

Order

Clients share positive opinions on order, highlighting that the platform is very easy to use with a smooth... See more

Quality

Customers had positive experiences with quality, consistently highlighting high standards, original items,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I’ve been shopping at frog.ee for several years now, and they’ve consistently delivered a no-nonsense, reliable service. Their prices are always very competitive, the shopping experience is smooth... See more

Rated 5 out of 5 stars

I recently ordered the Joolz Aer+ from Frog, and I couldn’t be happier! The stroller is super light, easy to fold, and perfect for both city walks and travel. My little one loves how comfortable it is... See more

Rated 5 out of 5 stars

Rahul meie teenusega ja ostetud kauba kirjeldus korrektne. Tarne kiire ja sõbralik suhtumine kauba kätte saamisel Veerenni esindusest. I’m very satisfied with the service. The description of the purc... See more

Rated 5 out of 5 stars

Being able to pay with crypto was a total game-changer. Frog.ee stands out with its great selection of products and smooth shopping experience. When picking up my order at the store, the staff at the... See more

Company details

  1. Online marketplace
  2. Appliance shop
  3. Computer & Accessories store
  4. Electronics store
  5. Homewares Shop

Written by the company

The frog.ee store was founded in May 2014 by three young entrepreneurs and has established itself as a reliable online store over the years. We offer a wide range of products, including phones, IT equipment, entertainment goods, household appliances, construction and repair items, health, sports, home, garden, and automotive products, children's goods, furniture, clothing, jewelry, pet supplies, cosmetics, and food products. Our store works with various warehouses across Europe, allowing us to offer competitive prices and a wide selection of products. However, this may lead to delivery delays, product damage, or partner warehouse errors, but we strive to resolve these issues as quickly as possible. We offer various delivery methods, including self-pickup from our offices in Tallinn and Riga, delivery through parcel machines, and courier delivery. We also provide delivery of large items with installation and old equipment disposal services. For customer convenience, we offer several payment methods, including bank transfers, card payments, Apple Pay/Google Pay, Crypto currency and cash on delivery. Various installment options are also available. If you have any questions or need assistance, you can always contact our customer support via phone, email, or chat on the website. We are always ready to help you with product selection and purchase.

Contact info

4.8

Excellent

TrustScore 5 out of 5

687 reviews

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No recent history of asking for reviews

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Hasn’t replied to negative reviews

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4.8

All reviews

(687)

206 reviews in the last 12 months

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