FUSALP Reviews 

1,060
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of products, noting their excellent design, materials, and craftsmanship. Many consumers also highlight the efficient delivery service, with items arriving quickly and often well-packaged, creating a positive unboxing experience. The overall service, including easy purchasing and returns, is frequently described as excellent by many people. However, some customers noted inconsistent sizing, finding garments either too tight or too large in different areas. A few others felt packaging for expensive items was inadequate, arriving in plastic bags or tissue paper. Additionally, some reviewers were not happy with order fulfillment, experiencing significant delays or non-receipt of purchases, despite being told they had shipped.

What people talk about most

Product

Customers are generally delighted with the product quality, describing garments as beautiful,... See more

Quality

Consumers find quality to be positive, with many praising the well-constructed garments, high-quality... See more

Delivery service

Clients share positive opinions on delivery service, frequently highlighting its speed and efficiency. Many... See more

Service

Users describe positive interactions with service, highlighting friendly and efficient staff, quick... See more

Order

Customers consistently note ambiguous experiences with order. Many reviewers found the ordering process easy,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I was very happy with my recent experience with Fusalp. Purchasing on line was easy and seamless. The website is easy to navigate and select products. Support and service staff proved friendly and... See more

Rated 5 out of 5 stars

Fusalp is not just ordinary clothing it is a creation born from the minds of intelligent people a clear example of top tier technology in the fashion industry made with timeless materials and desi... See more

Rated 5 out of 5 stars

Online customer service support , Thomas and in-person customer support in the London store Carlo were absolutely brilliant in helping me find the right size and style for my jacket. Their communicati... See more

Rated 5 out of 5 stars

Great experience from start to finish. Purchasing was easy, updates on the order were appropriate, Delivery by DHL was good and reliable. Order was packed well in a lovely FUSALP box, and the open... See more


Company details

  1. Clothing Shop
  2. Boutique
  3. Fashion accessories shop
  4. Fashion designer
  5. Winterwear Store

Written by the company

Fusalp est née en 1952 sur les bords du lac d’Annecy, au coeur des Alpes françaises. Dès sa création par un duo de tailleurs, la marque révolutionne le vêtement de ski alpin en créant le premier pantalon technique coupe fuseau qui sera porté par les équipes de France des années 60. Partenaire privilégié des plus grands champions de ski alpin, Fusalp travaille depuis toujours le juste équilibre entre technicité et confort des matières, justesse et élégance des coupes - une signature stylistique devenue le vecteur d’identité d’une communauté de connaisseurs, fidèles et exigeants, en France comme à l’international. Au travers de ses collections Fusalp célèbre l’art du mouvement ; un art qui s’inspire de la pratique du ski alpin, de l’esthétique de ses courbes pour s’adapter à nos styles de vie contemporains. Fusalp compte désormais 50 boutiques proposant l’ensemble des collections de la marque, dans plus de 25 pays.

UNE COLLECTION EN MOUVEMENT

Written by the company

Une élégance sport chic
Cette saison, l’allure Fusalp s’étend à un vestiaire plus complet et sophistiqué. Dynamisée par le 70ème anniversaire de la marque l’année précédente, l’interaction entre les vêtements de ski et un style plus urbain se déploie à travers de nouvelles pièces iconiques. Des total looks dans une palette de couleurs énergiques. Des lignes modernes et fittées qui soulignent la silhouette et libèrent le mouvement. Des matières luxueuses et techniques d’une qualité de protection incomparable. Une offre inter-saisonnière qui se construit à travers l’héritage du ski alpin et le savoir-faire technique. La vision et l’image de Fusalp sont plus que jamais alignés avec la vie active des gens à la recherche de vêtements qui perdurent.

NOTRE ENGAGEMENT DE DURABILITÉ

Un service après-vente engagé

Un service après-vente engagé
La durabilité de nos produits est notre engagement premier. Nous souhaitons concevoir et fabriquer des produits intemporels et polyvalents que nos enfants et petits-enfants porteront encore avec plaisir. Plus la durée de vie d’un produit est longue, plus son impact sur notre planète est faible. C’est la raison pour laquelle nous nous sentons concernés par la qualité de nos produits et que nous nous engageons à les réparer tout au long de leur cycle de vie pour favoriser leur longévité. Depuis le 1er janvier 2021, nous avons choisi d’étendre notre garantie initiale de 2 ans à une durée de 5 ans sur une sélection de produits.

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

1k reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 90% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.5

All reviews

(1,060)

334 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

An excellent experience purchasing from fusalp

I was very happy with my recent experience with Fusalp. Purchasing on line was easy and seamless. The website is easy to navigate and select products. Support and service staff proved friendly and efficient.

The delivery process is fast and efficient as is the return process, if required.

Products are well designed and manufactured

1 July 2026
Rated 4 out of 5 stars

Good online shop

Good online shop. Their sizing system is terrible though

30 June 2026
FUSALP logo

Reply from FUSALP

Dear Fergus,

Thank you for taking the time to share your experience. We regret that the sizes did not meet your expectations.

Our Customer Service team is at your full disposal to assist you with your purchases, especially regarding size selection, if you wish. Please feel free to contact our team for your next order or any question by email at eshop@fusalp.com or by phone/WhatsApp.

Of course, we remain at your disposal for any further requests.

La Maison Fusalp

Rated 5 out of 5 stars

I love Fusalp.

I love Fusalp.
Delivery to UK is always fast, plenty of communication.
The skiwear is such good quality, even better when items are bought in the sale!

11 June 2026
Rated 5 out of 5 stars

Fusalp Atildo

Fusalp Atildo is absolutely gorgeous for winter. Every detail is carefully thought off. Highest quality and unique style making it look like an elegant coat.

18 June 2026
Rated 5 out of 5 stars

Approved!!

Great jacket and awesome quality of the material.
Perfect instruction on the website made the process easy to order a perfect size.

28 May 2026
Rated 5 out of 5 stars

Great experience from start to finish.

Great experience from start to finish.
Purchasing was easy, updates on the order were appropriate, Delivery by DHL was good and reliable.
Order was packed well in a lovely FUSALP box, and the opening experience felt good, and in line with the quality of the brand, as expected.
Overall, I'm very happy.

18 May 2026
Rated 5 out of 5 stars

Slick Experience

Super quick delivery only to find the item was too big. I ordered again in the right size and the exchange was super slick.

22 May 2026

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