Fyxer Reviews 

743
•
TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Looking at 590 reviews, reviewers had a great experience with this company. Customers frequently highlight how efficiently the platform organizes crowded inboxes, categorizes incoming messages accurately, and saves significant amounts of time on daily email management tasks. Users also warmly appreciate the meeting notes feature, which records discussions clearly and helps streamline daily professional workflows effectively. However, some customers also noted that the automatically generated email drafts lacked sufficient personalization or required extra manual adjustments before finally sending. Other reviewers mentioned that initially setting up the system properly took considerable time and required getting used to the new email sorting process.

What people talk about most

User experience

Clients share positive opinions on user experience, noting that the tool saves hours of time, keeps inboxes... See more

Product

Customers consistently note positive experiences with product, emphasizing that it saves a considerable... See more

Response time

Consumers find response time to be exceptionally fast, expressing strong satisfaction with prompt and... See more

Customer service

Reviewers highlight ambiguous aspects of customer service, with many customers praising the quick response... See more

Service

Customers had positive experiences with service, often highlighting prompt, responsive, and world-class... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I love the note taking for meetings. It has been much harder than expected to adjust to the email process. I adopted Fyxer about the same time I migrated from outlook to gmail. So some of the confu... See more

Company replied

Rated 5 out of 5 stars

The tech support team at Fyxer is beyond great! They get back quickly, and they are as patient as they are knowledgeable. The software is great and the fact that they are always growing and adding fea... See more

Company replied

Rated 5 out of 5 stars

Absolutely fantastic purchase. I did not finish set-up and the tool still went full into activation mode and sorting all emails immediately. ALSO, I was not expecting the meeting Bot, but it's way bet... See more

Company replied

Rated 5 out of 5 stars

I don’t usually leave reviews, but Fyxer honestly deserves one. It’s completely changed the conditions in my inbox. I’m no longer constantly chasing messages or missing things. It just work... See more

Company replied


Company details

  1. Cloud Computing Service
  2. also in
  3. Software company

About Fyxer

Written by the company

Fyxer is an AI assistant that works inside your Gmail or Outlook inbox. It was built by the team behind an executive assistant agency, so it handles the jobs a great assistant would.

  • Sorts your email so the messages that need you come first.
  • Writes draft replies in your own tone of voice, ready for you to check, edit and send.
  • Takes meeting notes on your Zoom, Google Meet and Microsoft Teams calls, then drafts the follow-up email.
  • Tracks your promises across email and meetings, so nothing slips through the cracks.
  • Answers your questions with Fyxer Chat. Ask about your inbox, notes and files in plain English.

There's nothing new to learn. Fyxer sets itself up in minutes and works quietly in the tools you already use.

Most of our users save more than an hour a day. That's time back for real work, or for leaving the office on time.

Fyxer is used by founders, salespeople, recruiters, estate agents and consultants around the world. Teams of any size can roll it out across the whole company with central billing.

The Fyxer promise

Written by the company

We’re here to save you an hour a day, every day.
Fyxer is built to save you time, and we back that with real, human support. We listen, we improve, and we care about getting it right for you. We know that trust is earned - so we take every piece of feedback seriously and always aim to respond with transparency, empathy, and speed. Our mission is to make your life a little easier every day.

Contact info

4.0

Great

TrustScore 4 out of 5

743 reviews

5-star
4-star
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2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.0

All reviews

(743)

533 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Outstanding!

Outstanding!
Fyxer has been awesome! I love that it sorts my email into folders, keeping my inbox clean and clear with only items that need my focus and attention. Sending marketing and notification emails to separate folders for me to read or delete later is great. The dashboard has been incredibly useful with reminders of things I need to follow up on, from emails I sent yesterday. A++

1 October 2026
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Reply from Fyxer

This review absolutely made our day, thank you! The dashboard keeping your follow-ups on track is exactly the experience we're building. So glad it's all coming together for you. We really appreciate you!

Fyxer

Rated 4 out of 5 stars

I want Fyxer to be able to unsubscribe…

I want Fyxer to be able to unsubscribe me and I can't seem to see how to request that

21 September 2026
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Reply from Fyxer

Hi Tracy,

Thanks for raising this. If you mean having Fyxer unsubscribe you from unwanted mailing lists, that you can do in your Dashboard (app.fyxer.com) under "manage your account" bottom left. If there's anything else we can do to support, please reach out to support@fyxer.com.

Fyxer

Rated 4 out of 5 stars

Was really great and innovative 🙌

Was really great and innovative. Still needs to get a bit better of being more organized and prioritizing the inbox correctly. Also, drafting in a little more organic way.

21 September 2026
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Reply from Fyxer

Hi Dylan,

Thank you, really glad you're finding it great and innovative! The feedback is great and the kind of refinement we're working toward. If you'd like to share more on what would make the drafts feel more organic to you, we'd genuinely love to hear it at support@fyxer.com.

Fyxer

Rated 3 out of 5 stars

I dislike that it could not get…

I dislike that it could not get contents from google sheets and pdf uploaded into it and was not able to get or read older emails with prices etc

The same thing Claude could do.

I have given this feedback to Fyxer earlier via zoom call but nothing happened

14 September 2026
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Reply from Fyxer

Thank you for the feedback, and we're sorry, on two counts. The gaps you've hit around reading content from Google Sheets, PDFs and older emails are useful for us to hear, and we're noting them for the team.

But just as importantly, if you took the time to share this on a call and it went nowhere, that's on us and not good enough. We'd like to make sure your feedback actually lands this time. If you're open to it, reach out to us at support@fyxer.com and we'll get it in front of the right people and follow up properly.

Fyxer

Rated 5 out of 5 stars

Fast and professional support!

Jon responded very quickly and accurately. I particularly appreciated the smooth interaction: whenever I followed an instruction and shared the result, he responded promptly with another possible solution. In the end, the problem was resolved in no time. Jon is highly customer-focused and knowledgeable.

18 September 2026
Unprompted review
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Reply from Fyxer

Hi Elvire,

Thank you so much! Quick, accurate and a smooth back-and-forth until it's fully sorted is exactly the experience we want our team to deliver, and it's great to hear Jon nailed it. We'll make sure he sees this. We appreciate the kind words!

Fyxer

Rated 5 out of 5 stars

The tech support team at Fyxer is…

The tech support team at Fyxer is beyond great! They get back quickly, and they are as patient as they are knowledgeable. The software is great and the fact that they are always growing and adding features is really exciting, I am always looking to see what's next and could get through my day without Fyxer...

16 September 2026
Unprompted review
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Reply from Fyxer

Hi Ron,

Thank you so much, this really made our day! We'll make sure our support team sees this. We're just as excited about what's coming next, and we're so glad Fyxer has become part of your everyday. Thank you for being with us!

Fyxer

Rated 3 out of 5 stars

Some functionality was good

Some functionality was good, some just too intense. the cost put me off. there are better that cost less as I've found out.

7 September 2026
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Reply from Fyxer

Hi Giles,

Thanks for the honest feedback. The parts that felt too intense can usually be dialled right back in settings (app.fyxer.com) so Fyxer works more the way you'd want, and we've reached out to you directly over email to help get you set up and optimized properly. Sorry it missed the mark this time, but we'd genuinely welcome the chance to show you a better experience.

Fyxer

Rated 5 out of 5 stars

Definitely Try It!

I love the technology - very good for my ADD brain. Also, customer service is TOP-NOTCH.
Give it a try!

15 September 2026
Unprompted review
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Reply from Fyxer

This means a lot, thank you! We're so glad Fyxer works well for the way your brain works, and that our support team hit the mark too. We'll make sure they see this. Thanks for spreading the word!

Fyxer

Rated 1 out of 5 stars

How do I uninstall this from outlook…

How do I uninstall this to be connected to my outlook. Every email I get regardless of replying or not turns it into a draft and eliminates it from my inbox. Very frustrating.

7 September 2026
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Reply from Fyxer

Hi Aaron,

Thanks for flagging this, and we completely understand the frustration. The good news is this is down to how your settings are configured, you can adjust both the drafts and the inbox filing under app.fyxer.com so it behaves the way you want. We've reached out directly if you'd like a hand getting it set up, or you'd still prefer to disconnect.

Fyxer

Rated 5 out of 5 stars

Amazing product

Amazing product. I love the way it feels how it's forged in one piece and it charges fast so much so that when my wife saw it on our last flight, she made me get her one as well.

7 September 2026
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Reply from Fyxer

Hi Brad,

Thank you for the kind words and the 5 stars! We think this review may have been meant for a different product, as Fyxer is an AI email and meeting assistant, but we truly appreciate it all the same. If we can ever help you get the most out of Fyxer, we're here at support@fyxer.com.

Fyxer

Rated 4 out of 5 stars

I really like Fyxer

I really like Fyxer; one area of improvement would be the AI needs to learn how emails are sorted better. Also, emails disappear. Even when I go to search emails, I can't find them sometimes. That part has become extremely frustrating. But overall, I really like it and it saves me so much time!

1 December 2025
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Reply from Fyxer

Hi Ben,

Thank you, so glad it's saving you time overall! The frustration around emails being hard to find, even in search, is completely fair and something we'd really like to help with. That's usually down to how the categorization is set up in your dashboard (app.fyxer.com), and we can get it working in a way that suits your workflow better. Reach out to us at support@fyxer.com and we'll help you sort it, and your feedback on smarter sorting is noted for the team too.

Fyxer

Rated 5 out of 5 stars

Why did nobody show me this...

Hey builders & founders, if you're running an operating system, a new business, and you seem to be drowning in email, consider Fyxer AI. I know you can probably build your own Claude Code and Claude co-work solution, but it's also a technical headache if you're not an advanced builder. Fyxer AI already has the agents that work out of the box.

I invested in Fyxer AI...And its's one of the best investments I made because it removed all those extra email headaches and it understood my inbox. It categorizes everything and you're able to have a response ready versus working from a blank canvas.

So if you're the type of builder, founder, or entrepreneur that takes an hour to respond to email and that time can be saved by working on sales, I'd consider Fyxer-AI to manage your inbox for you and draft the first response (so that you could respond within 2 minutes and not 20-minutes). It'll be one of the best investments you make in 2026 and beyond.

5 January 2026
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Reply from Fyxer

Hi Mike,

This is so great to read, thank you! You've captured it perfectly, and this is exactly the kind of time back we want to give founders. Really grateful for the thoughtful recommendation, here's to a great 2026 and beyond!

Fyxer

Rated 3 out of 5 stars

Overly managed

overly managed, hard to keep track of where emails were filed.

31 August 2026
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Reply from Fyxer

Thanks for the honest feedback. The filing behavior can be adjusted in your dashboard (app.fyxer.com) to feel less heavy-handed, and we'd be glad to help you set it up that way. Reach out to us at support@fyxer.com and we'll walk you through it on a quick call.

Fyxer

Rated 5 out of 5 stars

Really helpful

Really helpful. The service itself is a game-changer, and their customer service is excellent.

2 September 2026
Unprompted review
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Reply from Fyxer

Hi Olly,

This review is music to our ears, thank you! Great service backed by great support is exactly what we're going for, and we'll pass this on to the team.

Fyxer

Rated 5 out of 5 stars

Very quick response and excellent…

Very quick response and excellent customer service. Faruk was extremely helpful, professional, and resolved our issue very quickly. Thank you, Faruk!

26 August 2026
Unprompted review
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Reply from Fyxer

Hi Aneta,

Thank you so much! We're thrilled Faruk could sort your issue quickly and professionally, we'll make sure he sees this. We appreciate the kind words!

Fyxer

Rated 1 out of 5 stars

The actual worst Ai platform ever.

The actual worst Ai platform I have ever experienced. The 2 months I persisted with trying to get it to help me were the worst 2 months of my life. 1000's of useless, incorrect draft emails filling up my system. Folders created all over the place and important emails filed off in places I couldn't find them. I found myself across multiple of my businesses, apologising to customers and employees that I had not seen any of their emails as my Ai was ruining my life and hiding everything important I needed so I couldn't even find them on a search.
NOW... I can't stop it billing me $300 a month despite deleting and cancelling everything. I am about to cancel my most crucial business credit card, just to stop them charging me, despite trying for months to get them to stop. No emails, no chat services, no amount of deleting my account presence will stop the billing and it is $300 a month, it is not a tiny amount. Fyxer, PLEASE, see this message and help me get you OUT of my life!!! I use Ai every day, but this is a nightmare and I am telling everyone I can to stay away from Fyxer!!

3 August 2026
Unprompted review
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Reply from Fyxer

Hi Adam,

We've seen your message, and we're sorry, this is not the experience anyone should have, and the billing issue we want to fix immediately. Please don't cancel your card on our account, let us sort this properly instead. We've requested your email through the platform so we can reach you directly, or alternatively please contact us at support@fyxer.com marking it URGENT, and put things right as a priority.

Fyxer

Rated 5 out of 5 stars

The representative was very prompt to…

The representative was very prompt to respond to my question and he provided concise instructions. He was also very friendly. Great company!

24 August 2026
Unprompted review
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Reply from Fyxer

Hi Tracey,

Thank you so much! Prompt, clear and friendly is exactly what we aim for, and we'll make sure the team sees this. We appreciate the kind words!

Fyxer

Rated 5 out of 5 stars

Very helpful support. Great technology.

The support team was incredibly helpful and quick to resolve any issues I had. The technology itself is impressive, intuitive, and has made a real difference in my day-to-day workflow.

20 August 2026
Unprompted review
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Reply from Fyxer

Hi Kevin,

Thank you so much! Made our day. We'll make sure the support team sees this. We appreciate you taking the time to share this.

Fyxer

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