Glide Reviews 

I have been with the platform for a while , but they have started to implement deceptive ways to get you to upgrade which is very disappointing !if you have a 10 user limit it randomly starts locking people out at 5 users in . To solve this , I upgraded to explorer from my legacy account . Only to now see my team being barred from using our custom domain email addresses and told to upgrade to a business account ! Their own AI chat bot indicated that this is not communicated when customers review the plan options. We work for a non profit organization and just needed somewhere to share information. No option to speak to a human to assist also when this occurred. 0/10 do not recommend this platform especially in the face of new competitors on the market with more features and better, more transparent , pricing models .

Trying to build an app for my company to make it easier for staff to access important training programmes, equipment location, SOP's and so on. After the mock up stage, everything was good, I wrote an indepth build for the app, it generated pretty much what was required. Once I asked it to build the app, it all went wrong, the app did not preview, after running multiple troubleshoots still no app, recomends to upgrade, Was not willing to upgrade until the app previewed. Then you run out of credits for the app, Request to speak to an agent through the AI bot "Contact an agent", loading, nothing, try this multiple times. Nothing. No resolution, upgrade the account, still no app preview and still no agent to communicate with, vicious circle of using credits to fix the app and no customer support to help resolve the issue. I would recomend any new users to this type of service to stay away from Glide. I will request a refund as soon as somebody actually talks to me becuase the service has been dreadful, well there is no service.

There is a reason this company has a 2.4-star rating. I am a very active RE Broker and have done a deep dive into learning this program over the last 4.5 months. In my 46 years of RE experience, this is the worst program I have ever had the misfortune of using. When my company bought into Glide, I loved the idea of the "workflow" disclosure documents and even upgraded to the Pro version so I could send sellers' notes about their disclosures to make amendments. Right after investing in the upgraded version, support informed me that they no longer offer that option. I asked for a refund, and they gave it to me. Then the clients who were in the process of making disclosures could no longer access their partially completed documents. Every time I log into Glide support, it takes between 30 minutes and over an hour to get a response, if any. And often the replies make no sense at all. You can try the YouTube videos, but they're outdated and often no longer relevant to the current platform. The only part I do like is the ability to do my agent visual inspections with the app. But, honestly, my MLS has an app I can use the same way.

Feels like a scam. I wanted to produce my own inspection report writing app.

So, I clicked the Free trial to test this companies capabilities, but unfortunately, it didn't finish building my report app.

So, I couldn't get to trial it, yet it was prompting me to upgrade to pay before I could even test the app because I've ran out of credits...lol

And the emails they send you are sent by a Bot.

This is obviously very poorly run company, not just based on my experience, but all the other poor reviews.

CONCLUSION
Anyone with half a brain knows that you can't run a company, especially one like this providing such a technical service without quality trained support staff.

AND A FREE TRIAL SHOULD MEAN A FREE TRIAL

I think government legislation is needed to get rid of companies operating like this.

Glide cares more about siphoning money from subscriptions than they do providing anything of value. They will be forgotten in a years time, but I do want everyone to know, DO NOT USE GLIDEAPPS! Almost anything is better at this point.

This is the third time I've used Glide Software. It is one of the most frustrating experiences. So much so that I have stopped filling out disclosures to write this review. It's almost like they don't care about the end user and haven't even gone through the questions on these CAR disclosure forms. I'll give you an example:

Are you aware of whether the Property was built before 1978?

Is the question asking whether I am aware? Or whether the property was built before 1978? Because Yes and No. And these disclosure packages are littered with incongruent questions and form fills.

My recommendation is the next time an employee at Glide is looking to sell a property, they go through the software and fix the way these questions are asked, because again, this is the third time I've used this software, and it has been so frustrating every time due to the lack of effort placed on the software to form process.

Initially, the platform leads you to believe that the tool is completely free, just as advertised in their campaigns and YouTube videos. However, once you have everything ready and try to click 'Publish', the option is locked and a payment is demanded. This is textbook bait-and-switch and completely misleading advertising

Wasted an entire day learning what is promoted as EASY! Even then, I needed Gemini AI to coach and walk me through it. A nightmare for a novice like me. When I finally achieved my goal, a very simple app, the pop-up paywall stopped me dead! I want proof of concept, with at least a handful of users to test it in the real world for free. Then, and only then would I commit to a monthly subscription. I'd say, it's a deceptive website because they don't present the reality CLEARLY right from the get-go!

I am writing this review after losing an entire day's worth of development work because Glide completely lacks a basic, automated version history or rollback feature. The system continuously auto-saves directly in the builder, meaning if a layout component breaks or is accidentally deleted, you cannot revert to an earlier timestamp from that day. Your work is simply gone forever. For a modern, premium app builder, the complete absence of a native undo/snapshot history is an absolute joke and a massive liability for any business.To make matters worse, their customer support is non-existent. There is no live chat option to reach a real human being when a critical issue occurs—you are just forced to cycle through useless AI chatbots that give generic answers. If you value your time and cannot risk losing hours of work with zero recourse or support, stay far away from this platform. Update.. I emailed them over a day a go and no reply.. Hardly shocking though i suppose..

cancelled plan, they still trying to take money from my bank account

Customer support resolve problem, and deleted pay card from sistem, now all is ok.

Do not use this app company. I cancelled my subscription 2 weeks ago and they are continuing to try and take money out of my account. I have emailed them but received no reply. I am going to have contact my bank and seek legal action.

Excellent service from Naz,
Extremely helpful and polite.
Absolute legend!

Over a month after closing my account, I was invoiced and billed for a subscription I closed and have no access to.
How can you offer me future credit for a subscription that is closed and not being used for over 30 days.

I spent days building a creative project using Glide's 'Free' plan, only to find out at the very last second that you cannot actually publish or share your work without a high monthly subscription. They let you do all the work, then hold it hostage. This is not 'Free to Start,' it's a bait-and-switch for hobbyists. Avoid if you aren't ready to pay $200+ a year just to show people a simple gallery.

I TRIED TO BUILD AND COULD NOT GET OUT OF THE FIRST PAGE EVEN WITH THE HELP OF ai. IT THEN WANTED ME TO UPGRADE TO HELP GET OUT OF THE FIRST PAGE ISSUES. iTS SUPER DIFFICULT TO BUIILD AND HARD TO FIGURE OUT THE OPTIONS. You CANT EVEN ADD SIMPLE TEXT. Just wasted 5 hours of my life on this

Imagine creating the perfect app, then using the AI help for a tiny change and….it completely ruined hours of work with no way to undo what it’s done. I deleted my entire account during the trial period. Don’t waste your time, find a better alternative, there’s loads.

I used the payed version, however the AI robot is not up to date, gives incorrect info, it was not useful, and I don't understand why the paid version is so poor. It took me 3 days to figure things out on my own, doing it manually. It was more stressful than helpful.

I am extremely dissatisfied with my experience with Glide. I paid for the Explorer plan on 04/10/2025, and the payment was processed successfully, but my account still shows as being on the free plan. Despite multiple attempts to resolve this through their AI support system, I was repeatedly given useless troubleshooting steps (clear cache, switch teams, wait for sync) which did not solve the problem.

Worse, I was told I was “on a free plan” when I had clearly already paid. The system simply refuses to recognize my subscription, and the AI support does not escalate the issue to a human in real time. I was eventually told someone would “get back to me on Monday.” This is completely unacceptable for a paid service.

I expected a smooth upgrade to a paid plan, but instead I got charged and left without access to the features I paid for. This is a serious billing and customer service failure. I want my money refunded immediately, and I will not be recommending Glide to others unless this is resolved quickly.

Just came home after long travel and discovered that all content on Glide has been removed! I can not find any email that warned us about it! Disaster! How could we know about it?

I subscribed only to find out that it’s impossible to build this app.. it’s so glitchy and buggy it’s terrible. App constantly logged me out and wouldn’t update any info.. customer service non existent.