Excellent quality and a big upgrade over cheaper tool kits. The Manta Kit feels premium, has a great selection of bits and is perfect for electronics and PC repairs. Very satisfied with both the produ... See more
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I'm honestly pleasantly surprised by how Globaldata treats its customers. While I can only speak for myself, this is one of the few companies left that still truly cares about customer satisfact... See more
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Sometimes they fail a bit. The majority of the time they don't but if U re specifically looking for ready bought tech/products and peripherals/accessories u will stay happy about the store. On the cas... See more
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The pc i bought is fantastic, took only 2 day to arrive and came with a lollipop!😁 Customer support is also great i had a question about taking of the glass panel to remove the shipping protection... See more
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Company details
About Globaldata
Written by the company
Somos especialistas em computadores e gaming de última geração!
Presentes no mercado português desde o ano 2000, com loja online e 4 lojas físicas em Lisboa, Porto, Gaia e Sintra. Somos parte integrante do Grupo Progamers Group, o maior grupo europeu de informática, presente em 12 países diferentes, onde se destacam a Caseking na Alemanha, a Jimm´s na Finlândia e a OverClockers no Reino Unido.
Presentes no mercado português desde o ano 2000, com loja online e 4 lojas físicas em Lisboa, Porto, Gaia e Sintra. Somos parte integrante do Grupo Progamers Group, o maior grupo europeu de informática, presente em 12 países diferentes, onde se destacam a Caseking na Alemanha, a Jimm´s na Finlândia e a OverClockers no Reino Unido.
AS NOSSAS PROMESSAS
Equipa de RMA /apoio ao cliente comprometida e disponível para ajudar em todas as fases do processo de compra e pós-venda.
RMAS SUPER RÁPIDOS
O RMA é um procedimento que o cliente pode usar para devolver produtos que estão com defeito ou precisam de reparo. Se acontecer depois de 14 dias da compra, quando a nossa política de devolução padrão termina, podes ainda solicitar um RMA para garantir que o teu produto seja reparado ou substituído.
RESOLUÇÃO DE DOA EM 24H ÚTEIS
Nestas situações, após recebermos a notificação por parte do cliente sobre o problema que encontrou, nós comprometemo-nos a resolver o problema do produto em DOA, dentro do nosso período de SLA, que para esta situação é no máximo de 24 horas úteis.
SERVIÇO DE APOIO AO CLIENTE
Ninguém gosta de ficar sem resposta às suas questões. Por isso mesmo, aplicámos um SLA que varia consoante a situação. Por exemplo, se enviares um e-mail até às 17h de um dia útil, garantimos que respondemos no mesmo dia. E se por acaso não conseguirmos atender uma chamada até às 17h, podes contar que ela será retornada até às 12h do dia útil seguinte.
EXPEDIÇÕES E ENTREGAS
Por fim, mas não menos importante, sabemos o quão importante é receberes a tua encomenda o mais rápido possível. Desta forma, garantimos que todas as encomendas realizadas até às 18h de um dia útil, serão expedidas no mesmo dia - incluindo em época de Black Friday e Natal.
Assim que a encomenda é encaminhada para o circuito de distribuição das transportadoras com qual trabalhamos, o prazo estimado para entrega varia entre 24 a 48 horas úteis.
Contact info
Parque Industrial Meramar II, 2635-047, Rio de Mouro, Portugal
- 300600520
- info@globaldata.pt
- globaldata.pt
Informática especializada é aqui!
4.8
Excellent
2k reviews
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Excellent quality and a big upgrade Excellent quality – definitely worth it…
Excellent quality and a big upgrade over cheaper tool kits. The Manta Kit feels premium, has a great selection of bits and is perfect for electronics and PC repairs. Very satisfied with both the product and Globaldata’s service.
5 August 2026
Reply from Globaldata
Dear Afonso ,
Thank you very much for your detailed review! We’re delighted to hear that you’re impressed with the quality of the Manta Kit, its great selection of bits, and its versatility for electronics and PC repairs.
It’s also great to know that you’re satisfied with our service. We hope to continue providing you with the same excellent experience in your future purchases.
Kind regards,
Globaldata Team
Reply from Globaldata
Estimado Hofmeyr ,
Muito obrigado pela sua avaliação! Ficamos muito satisfeitos por saber que teve uma boa experiência connosco e que ficou satisfeito com o serviço prestado.
Esperamos continuar a corresponder às suas expectativas.
Cumprimentos,
Equipa Globaldata
Delivery was fast and I needed to…
Delivery was fast and I needed to return and I went to the store and it was fast as I needed to replace an item and it was smooth.
10 August 2026
Reply from Globaldata
Dear AYOOLA ADEWALE,
Thank you very much for sharing your experience. We are pleased to hear that both the delivery and the return process were fast and straightforward, and that we were able to assist you with replacing the item smoothly.
We hope to continue providing you with the same level of service in your future purchases.
Kind regards,
Globaldata Team
Reply from Globaldata
Dear Stacey,
Thank you very much for your great review.
We are delighted to hear that you enjoyed your shopping experience and appreciated our competitive prices. We look forward to serving you again soon.
Kind regards,
Globaldata Team
as expected
8 July 2026
Reply from Globaldata
Estimado Cliente,
Ficamos muito satisfeitos por saber que a sua experiência correspondeu às expectativas.
Com os melhores cumprimentos,
Equipa Globaldata
Highly recommended!
The pc i bought is fantastic, took only 2 day to arrive and came with a lollipop!😁
Customer support is also great i had a question about taking of the glass panel to remove the shipping protections inside, also only took a minute to contact to customer support.
Keep up the good work!👍🏻
19 June 2026
Unprompted review
Reply from Globaldata
Dear Eric Boldt,
Thank you for your feedback and for choosing Globaldata.
We are very pleased to know that you are happy with your PC, the fast delivery, and our customer support. It is also great to hear that your issue was resolved quickly. We truly appreciate your recommendation and your kind words.
Kind regards,
Globaldata Team
Very good !!
4 March 2026
Reply from Globaldata
Estimado Cliente Titojff,
Ficamos muito satisfeitos por saber que teve uma boa experiência connosco. Trabalhamos diariamente para garantir a melhor qualidade de serviço aos nossos clientes.
Com os melhores cumprimentos,
Equipa Globaldata
I'm honestly pleasantly surprised by…
I'm honestly pleasantly surprised by how Globaldata treats its customers.
While I can only speak for myself, this is one of the few companies left that still truly cares about customer satisfaction.
I made an online purchase, and although there were some unfortunate issues with the delivery timing and tracking, the team was amazing.
A special shout-out to Paulo Estêvão, who was extremely helpful and even gave me a free item to compensate for the trouble.
1 June 2026
Reply from Globaldata
Dear Miguel Enes,
We are truly pleased to hear that, despite the initial issues with delivery timing and tracking, your overall experience with us was positive. It is especially rewarding to know that our team was able to support you effectively throughout the process.
Your satisfaction means a lot to us, and we truly appreciate your trust and recommendation.
Kind regards,
Globaldata Team
Best products at great prices
Best products at great prices. Fast delivery. Logistics manager is amazing
1 June 2026
Reply from Globaldata
Estimado Cliente,
Agradecemos o seu feedback e a preferência pela Globaldata.
Ficamos muito satisfeitos por saber que ficou satisfeito com os nossos produtos, preços e rapidez de entrega, bem como com o serviço logístico. Comentários como o seu motivam-nos a continuar a melhorar todos os dias.
Com os melhores cumprimentos,
Equipa Globaldata
Exceptional service fast great and good…
Exceptional service fast great and good priced,, Thank you 🙏
19 May 2026
Reply from Globaldata
Dear Customer Aleda,
Thank you very much for your feedback and kind words. We are very pleased to know that you were satisfied with our service, speed, and prices.
We appreciate your trust and hope to serve you again soon.
Globaldata Team
They have delivered my paid shipping at…
They have delivered my paid shipping at the wrong address. I have given proof of that. They say on the phone after more than 10 failed attempts to call that, I have to wait for the reply for their service providor. I am without the order and without the money.
15 May 2026
Unprompted review
Reply from Globaldata
Dear Customer,
We are sorry to hear about the trouble with your delivery and the difficulty reaching us. We completely understand your frustration regarding the missing order and the situation reported.
Please be assured that we are actively investigating this matter together with our service provider and will follow up with you as soon as we have an update.
Globaldata Team
Amazing and fast shipping
8 May 2026
Reply from Globaldata
Dear) June,
Thank you for your feedback! We’re really glad to know your order arrived quickly and that you had a great experience with us.
Thank you for your preference.
Equipa Globaldata
Customer Service
20 April 2026
Reply from Globaldata
Cara Cristiane,
Agradecemos o seu comentário e a sua preferência. Ficamos à disposição para continuar a prestar um serviço de apoio ao cliente de qualidade sempre que necessário.
Esperamos voltar a servi-la em breve.
Equipa Globaldata
All good and recommended
7 April 2026
Reply from Globaldata
Caro Sérgio,
Agradecemos o seu comentário e a sua recomendação. Ficamos muito satisfeitos por saber que teve uma experiência positiva connosco.
Esperamos continuar a contar com a sua confiança.
Equipa Globaldata
The shipping was surprisingly fast
The shipping was surprisingly fast, and everything arrived securely packed—no dented boxes or loose parts.
9 April 2026
Reply from Globaldata
Hello
Thank you for your feedback! We’re glad to hear that your order arrived quickly and in perfect condition. We look forward to serving you again.
Globaldata
Reply from Globaldata
Caro Cliente ,
Obrigado pelo seu feedback! Ficamos contentes por saber que teve uma experiência positiva connosco.
Equipa Globaldata
12 hours delivery, incredible fast!
18 March 2026
Reply from Globaldata
Hello Konstantin,
Thank you very much for your feedback. We are glad to know that the delivery was extremely fast and met your expectations.
Best regards,
Globaldata Team
Overall good service 👍
Sometimes they fail a bit. The majority of the time they don't but if U re specifically looking for ready bought tech/products and peripherals/accessories u will stay happy about the store. On the case of PC building it's somewhat great unless one of the components is faulty in that case u might find yourself stuck without or device for a good while until it's fixed... So the problem is when there's a fault they take a bit to fix it... I'm not fully knowledged on the common practices of desktop building and repair but I can somewhat understand in the majority of situations for the time it takes to fix certain tech... Well that's all from me folks. Good shop some difficulty in repairing products that's all. Still recommend.
7 February 2026
Reply from Globaldata
Hello,
Thank you very much for your detailed and honest feedback — we truly appreciate you taking the time to share your experience.
We are glad to know that, overall, you feel positive about our store and would recommend us. Regarding repair times, we fully understand your point. In some cases, especially when dealing with faulty components or manufacturer processes, resolution times can unfortunately be longer than we would like. Nevertheless, we are continuously working to improve communication and turnaround times to provide a better experience.
Your feedback is extremely valuable and helps us keep improving.
Best regards,
Globaldata Team
Reply from Globaldata
Dear John,
Thank you very much for your feedback.
We’re glad to hear that everything went smoothly and that you experienced a fast and efficient service.
Best regards,
Globaldata Team
Some quirks but overall cool
Some quirks on ordering, feedback and assembly, but overall a good experience.
8 February 2026
Reply from Globaldata
Dear Ricardo
Thank you very much for your feedback and for sharing your experience with us.
We’re glad to know that overall you had a good experience. At the same time, we appreciate your comments regarding the ordering, feedback and assembly process — they help us identify opportunities to improve and refine our service.
We hope to welcome you again soon and provide an even smoother experience next time.
Best regards,
Globaldata Team
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