GNS Associates Reviews 

83
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 44 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the staff is extremely professional, exceptionally friendly, and always ready to help with various financial and accounting needs. People really appreciate how clear and stress-free the entire tax return process is, because complex financial issues are always explained very easily. A few other people also felt that the reliable long-term support and consistent communication provided immense peace of mind over many years of working together. Consumers note that the dedicated team remains highly responsive and constantly available whenever needed for ongoing business advice and account management.

What people talk about most

Staff

Clients share positive opinions on staff, frequently describing the team as professional, knowledgeable, and... See more

Service

Reviewers mention positive feedback about service, expressing complete satisfaction and highlighting an... See more

Customer service

Consumers find customer service to be exceptionally helpful, professional, and easy to work with. People... See more

Reviews shaping this summary

Rated 5 out of 5 stars

⭐⭐⭐⭐⭐ I did my tax return with GNS and the service was excellent from start to finish. Everything was explained clearly, no stress, no confusion, and they handled the whole process professionally. Co... See more

Rated 5 out of 5 stars

I’ve had a great experience working with my accountant. They are highly professional, knowledgeable, and always responsive to any questions I have. They take the time to explain things clearly, which... See more

Company replied

Rated 5 out of 5 stars

The team are responsive, knowledgeable and very happy to help. They have always been easy to work with and very forgiving of my sometimes very poor understanding of what I needed to do. They are... See more

Rated 5 out of 5 stars

GNS are very efficient friendly and most helpful. Not only do they handle my business accounts well, they do it hassle free which I appreciate.


Company details

  1. #18 of 27 best companies in Accountant
  2. #21 of 34 best companies in Tax advisor

Written by the company

GNS is a Firm of Chartered Certified Accountants based in Uxbridge, Providing Accountancy and Taxation Services Including Accounts Preparation, PAYE, Payroll and CIS, VAT, Start Up Advice & System Set up for Small Businesses etc.


Contact info

4.8

Excellent

TrustScore 5 out of 5

83 reviews

5-star
4-star
3-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(83)

43 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

a talented, responsive and understanding team

The team are responsive, knowledgeable and very happy to help.
They have always been easy to work with and very forgiving of my sometimes very poor understanding of what I needed to do.

They are a firm, team that I would thoroughly recommend.

29 May 2026
Rated 5 out of 5 stars

Trust is key

GNS will support you as accountants and will keep you on top of important dates which means you can focus on your business and trust them with my accounting affairs. I would highly recommend them.

16 April 2026
Unprompted review
Rated 5 out of 5 stars

We are very happy with the service from GNS Associated

We are very happy with the service from our accountant. They always help us with everything we need and explain things in a way we can understand. As immigrants, sometimes English is not easy for us, but they are very patient, which makes things much easier and comfortable.

They are very reliable and quick to respond. Even if we miss a call or they miss our call, they always call back very quickly. This makes us feel supported and not worried.

They are honest, professional, and always ready to help. We trust them a lot and feel lucky to have them as our accountant.

We highly recommend their service to anyone who needs a good and trustworthy accountant.

8 January 2026
Unprompted review
Rated 5 out of 5 stars

A friendly company

A friendly company. Always there to help. Lekh especially always at the end of an email or phone call. Puts mind at rest. I'm a very happy client.

10 December 2025
Unprompted review
GNS Associates logo

Reply from GNS Associates

Thanks Moira

Rated 5 out of 5 stars

I’ve had a great experience working…

I’ve had a great experience working with my accountant. They are highly professional, knowledgeable, and always responsive to any questions I have. They take the time to explain things clearly, which makes managing my finances much less stressful.

10 April 2026
Unprompted review
GNS Associates logo

Reply from GNS Associates

Lovely! Your comments inspire us to serve better day by day

Rated 1 out of 5 stars

Highly unprofessional

Highly unprofessional. Run away from
Them.

1 April 2026
GNS Associates logo

Reply from GNS Associates

Hi Saheed. The issue with your case was just a duplicate billing which we realised, apologised and cancelled immediately. It’s simply an admin duplication on our side and I am sure we haven’t given you any chance to complain with regards to our services.

I would like to request you to assess and rate us based on overall experience and not just an isolated human error which can happen to anybody. Again apologies for the issue. Please reconsider and rate us again.

Rated 5 out of 5 stars

Excellent Service and Professional Guidance

We have been working with GNS Associates since 2022 and have always found them professional, reliable and easy to deal with. They are responsive when we need advice and handle matters efficiently, which gives us real peace of mind. It is reassuring to work with a team that is both knowledgeable and approachable. We truly appreciate their support and would not hesitate to recommend them

8 March 2026

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