Go2AfricaReviews 

96
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 88 reviews, reviewers overwhelmingly had a great experience with this company, often describing their trips as the best they've ever taken and a trip of a lifetime. Customers consistently praise the staff for their phenomenal service, attention to detail, and ability to create personalized itineraries that meet individual budgets and desires. Many highlight the seamless organization of transfers, flights, and accommodations, making the entire travel experience stress-free and enjoyable. Reviewers also felt safe during their travels, appreciating the helpful guides, knowledgeable rangers, and the overall welcoming atmosphere at lodges and camps. The company's responsiveness and support during unforeseen circumstances, such as medical emergencies or itinerary changes, were also highly valued by customers.

What people talk about most

Holidays

Clients share positive opinions on holidays, with many reviewers describing their trips as the "best trip in... See more

Staff

Customers consistently note positive experiences with staff, highlighting their dedication, care, and... See more

Service

Users describe positive interactions with service, highlighting that everything was done to their complete... See more

Location

Consumers find location to be positive, with many reviewers praising the diverse and spectacular places they... See more

User experience

Customers had positive experiences with user experience, describing their trips as the best and truly 5-star... See more

Reviews shaping this summary

Rated 5 out of 5 stars

So thankful we found Lauren at Go2Africa. From our first meeting we felt confident that we made the right decision. The entire booking process was seamless. Everything was done to our complete satisfa... See more

Rated 5 out of 5 stars

I was originally looking at National Geographic tours of Africa when I found Go2Africa. I spoke with a representative and told them what I wanted out of my trip. They were phenomenal. They put toge... See more

Rated 5 out of 5 stars

Go2Africa was a wonderfulcompany. Even before we left on our trip to Rwanda, they were in communication about everything we needed to know when traveling. And during the actual trip, they had a repres... See more

Company replied

Rated 5 out of 5 stars

There were no problems. The itinerary was so detailed and left nothing out. There were always nice transport personnel and everything was easy to navigate. In Africa plane trips were simple as wel... See more


Company details

  1. Tour operator
  2. Cultural tours provider
  3. Tour Agent
  4. Travel agent

Written by the company

Go2Africa is part of Nawiri Group, a Certified B Corp™. We are passionate about crafting personalised safari experiences that capture the essence of Africa’s wild beauty and diversity. With a deep understanding of the continent’s landscapes and ecosystems, we curate journeys that go beyond traditional travel to create immersive explorations of Africa’s rich biodiversity and cultural heritage. Our diverse portfolio of handpicked accommodation, from luxurious lodges to authentic tented camps, caters to every traveller’s style, preference, and budget. Each property is rigorously vetted to ensure exceptional quality, comfort, and safety, allowing our guests to enjoy complete peace of mind while surrounded by some of Africa’s most breathtaking scenery. What truly sets us apart is our unwavering focus on personalisation. Every journey we design reflects the individual desires and expectations of our travellers, resulting in seamless itineraries that balance adventure, relaxation, and discovery. Through our extensive local knowledge and long-standing relationships, we provide exclusive access to prime wildlife-viewing locations and unforgettable moments in nature. As a multiple World Travel Awards winner, we are recognised for our excellence, integrity, and commitment to responsible tourism. Our dedication to sustainability is reflected in meaningful conservation partnerships with organisations such as Greenpop and the Endangered Wildlife Trust, which support reforestation, wildlife protection, and community upliftment across Africa. We remain deeply committed to protecting Africa’s ecosystems and wildlife while supporting local communities. Our approach ensures that every safari we create contributes positively to conservation efforts and the preservation of the continent’s unique ecosystems for generations to come.


Contact info

4.8

Excellent

TrustScore 5 out of 5

96 reviews

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1-star

No recent history of asking for reviews

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4.8

All reviews

(96)

91 reviews in the last 12 months

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Rated 5 out of 5 stars

Exceptional Customer Service

The entire booking process was seamless. Mary Keet, our African Safari Expert, was so nice and extremely responsive to all of my inquiries. She provided comprehensive alternative travel itineraries to meet our needs and budget, gave specifics about lodging, suggested dates that coincided with nonstop international flights and made all reservations adjustments as requested. Mary was a delight to work with, particularly since our safari was booked at a moment's notice. Annalise Scholtz, our personal Client Experience Expert was warm, knowledgeable and also quickly responded to all of my inquiries and made special arrangements as required. Both Mary and Annalise brought excitement and enthusiasm to planning the trip of a lifetime. I highly recommend Go2Africa without hesitation!

6 July 2026
Unprompted review
Rated 5 out of 5 stars

The accommodations were five star

The accommodations were five star. The food and drinks were first rate. Our guide was wonderful; personable, knowledgeable, and extremely competent. Was were so blessed to have seen four of the big five (no Cape Buffalo) and multiple Leopards as well as a fresh kill with Hyenas, Lions and Leopards! Outstanding trip! Recommend Go 2 Africa for any planned trips!

21 June 2026
Unprompted review
Rated 5 out of 5 stars

June 2026 Safari

Three friends and I recently had the safari of our dreams, made possible by working with Go2Africa. G2A was with us every step of the way – from a rough outline of what we wanted to do; to a detailed agenda; to patiently answering every pre-trip question; to support while on safari.

In the end, we wouldn’t have changed a thing. That result only comes from working with a travel company as experienced and as thoughtful as G2A.

I’ve traveled all over the world and worked with many travel companies. My experience with G2A was by far the best. I highly recommend them to help plan your safari. It will be a dream come true.

1 June 2026
Unprompted review
Rated 5 out of 5 stars

Chat GPT recommended this travel agency…

Chat GPT recommended this travel agency and I could not be happier with the customer service and the personalized service at each place we stayed! No detail was too large. They hit all the benchmarks of a luxury vacation ⭐️⭐️⭐️⭐️⭐️ 5 Stars

6 June 2026
Unprompted review
Rated 5 out of 5 stars

This trip was everything we dreamed of…

This trip was everything we dreamed of and more. Go2Africa was wonderful to work with. They took our suggestions and made them better. Even when our flights got changed and we only had two hours to make a connection they arranged for an meet and greet to take us through so we didn’t miss our flights. Our only complaint is we wish they were nearer 😁🤷‍♀️

7 June 2026
Unprompted review
Rated 1 out of 5 stars

Do Better.

For all the Positive Impacts and "we care" talk on your webpage.... Why am I watching your driver throw a bag of trash out the window on the A2??? Near Thika

4 July 2026
Unprompted review
Rated 5 out of 5 stars

Amazing trip to the Serengeti

I booked my recent Tanzanian safari through them and they were exceptionally helpful planning and booking transportation, accommodation and transfers. The lodges and hotels they booked in Arusha, at the Crater and in the Serengeti were fantastic. The guides were excellent. The only thing that could have been better is the communication between management and my Serengeti guide in relation to the itinerary, which caused some confusion in relation to the balloon trip in the Serengeti. I would have also appreciated a “warning” that the balloon trip required a 3 am start as it takes about two hours to get from the lodge to the launching place. Otherwise everything was great and I would definitely recommend them.

5 June 2026
Unprompted review
Rated 5 out of 5 stars

So thankful we found Lauren at…

So thankful we found Lauren at Go2Africa. From our first meeting we felt confident that we made the right decision. The entire booking process was seamless. Everything was done to our complete satisfaction. I highly recommend this travel company. This experience was honestly the best trip we have taken. Go to the Serengeti!

20 June 2026
Unprompted review
Rated 5 out of 5 stars

I was originally looking at National…

I was originally looking at National Geographic tours of Africa when I found Go2Africa. I spoke with a representative and told them what I wanted out of my trip. They were phenomenal. They put together suggestions while keeping in mind my budget and desires. They walked me through the trip from beginning to end. They have a fantastic app that outlines each day of the trip. When we finally got to Africa there care was beyond belief. We ran I to some weather issues which affected our itinerary. They helped us pivot and do other activities. I never experienced such dedication and care. I could truly go on for hours. I never take the time to write reviews but I need people to know what a fantastic option is out there for them.

5 June 2026
Unprompted review
Rated 5 out of 5 stars

I used Go2Africa to plan a trip to Cape Town, Zimbabwe, and Lesotho

I used Go2Africa to plan a multi-country vacation for my family and friends. It involved a lot of logistics and coordination — including ten flights — and everything went off without a hitch. The flights, accommodations, private tours, and transportation all worked seamlessly and smoothly.

The communication with the staff before our trip, as well as their check-ins during and after our trip, were reassuring. It was comforting knowing we had someone to contact if any of our plans went awry, but they didn’t. I will definitely be using Go2Africa for my next trip to Africa.

1 June 2026
Unprompted review
Go2Africa logo

Reply from Go2Africa

Hi Tim,

Thank you for your wonderful feedback.

We're so pleased to hear that your multi-country journey through Southern Africa ran so seamlessly. Knowing that our support and communication gave you peace of mind throughout your travels means a great deal to us.

We truly appreciate your recommendation and look forward to helping you plan your next African adventure.

Warm regards,
The Go2Africa Team

Rated 5 out of 5 stars

Top Shelf Service

Communicating with the travel team was easy before and during our trip. The team was knowledgeable and super helpful in selecting the best lodges for us. They listened to our wants and aligned us with the perfect matches in Kruger. Highly recommend and I will use them for my next visit to Kenya and Rwanda.

10 June 2026
Unprompted review
Go2Africa logo

Reply from Go2Africa

Hi Wendy,

Thank you for your kind feedback.

We're so glad to hear that our team took the time to understand what you were looking for and matched you with the perfect Kruger safari experience. It's wonderful to know you felt supported throughout your journey.

We truly appreciate your recommendation and look forward to helping you plan your next adventure to Kenya and Rwanda.

Warm regards,
The Go2Africa Team

Rated 5 out of 5 stars

Best Experience Ever

Corne and Rosie were amazing from the very first day. Things could not have gone better. Stays were amazing, guides amazing, animals amazing!

1 June 2026
Unprompted review
Go2Africa logo

Reply from Go2Africa

Thank you for your wonderful feedback. We're so pleased to hear that everything came together so seamlessly, from the carefully chosen stays and knowledgeable guides to the unforgettable wildlife experiences. Corne and Rosie will be delighted to know they helped make your journey so memorable.

Thank you for your recommendation, and we hope to welcome you back to Africa again soon!

Warm regards,
The Go2Africa Team

Rated 5 out of 5 stars

This is my third planned safari with Go2africa

This is my third planned safari with Go2Africa and actual 2nd safari ( the first was cancelled due to Covid in 2020).
My Go2Africa agent, Meg Van Niekerk, helped plan all three trips and could not have been more courteous, helpful, and accommodating. As someone who likes to understand every detail, I especially appreciated how thoroughly she explained how each piece fit together. The planning was meticulous, covering the camps and flights in both South Africa and Botswana, and everything went smoothly.
The service leading up to the departure was thorough and professional and Nicole Bowes (Client Experience Expert) answered all my questions related to travel documents, downloading the travel documents onto the app and even being on the ball when we discovered that the unusually high water in the Delta meant we could not land at the designated airstrip as it was under water.
Furthermore, when we encountered a hiccup at one of the camps and I contacted my agent, the problem was resolved within 2 hours.
While every agent will tell you that no animal sightings are guaranteed – that is nature – the camps we stayed at produced sightings of the animals that were on my bucket list and that we did not see in the first Safari. Kudos to Meg for her camp selections! As a wildlife and landscape photographer I have dozens of memorable experiences, which are too numerous to list here, but which are indelibly imprinted in my mind and in my photographs.
If I were planning another Safari – I would not hesitate to use Meg and Go2Africa again.

10 June 2026
Unprompted review
Go2Africa logo

Reply from Go2Africa

Thank you for your thoughtful feedback, David, and for choosing Go2Africa to plan your safari adventures over the years. It means a great deal to have earned your trust, and we're delighted that Meg and Nicole were able to support you every step of the way, from the meticulous planning to ensuring everything ran as smoothly as possible during your travels.

We're especially pleased to hear that this safari delivered those bucket-list wildlife sightings and that you've returned home with unforgettable memories captured both in your mind and through your photography. Thank you again for your kind recommendation - we'll be sure to share your lovely words with Meg and Nicole, and we look forward to helping you plan your next African adventure.

Warm regards,
The Go2Africa Team

Rated 5 out of 5 stars

No worries or stress

Everything was done for us. We just got to travel and enjoy our trip with no mishaps. There was someone waiting for us every time we moved to another area. I can't say enough about Go2Africa.

30 May 2026
Unprompted review
Go2Africa logo

Reply from Go2Africa

Thank you for your lovely feedback, Angela.

We're so pleased to hear that you were able to simply relax and enjoy your journey, knowing everything had been taken care of along the way. That's exactly the kind of travel experience we hope for our guests.

Warm regards,
The Go2Africa Team

Rated 4 out of 5 stars

Great except for transfer

Communication with Stuart and Monique was very good before, during and after the trip. Lodges met expectations and I appreciate that we ended with the most luxurious lodge. Transfers between lodges and airports were seamless except to for the transfer between the second lodge and third lodge which was needlessly stressful because not enough time was allotted for the transfer and we expected Go2Africa to know this. We had to end the morning game drive at the second lodge early, miss breakfast, arrive at the third lodge 6+ hours later, miss lunch and nearly miss our afternoon game drive. This is because the transfer was scheduled as a panorama drive which promised stunning views that we didn't see because there wasn't enough time. Communication from Go2Africa after the trip advised me that they will allot a full day for the panorama drive for future guests. But shouldn't they have known there wasn't enough time? Isn't this why travelers use local travel advisors?

25 May 2026
Unprompted review
Rated 5 out of 5 stars

Safari planning made easy

We loved the planning calls on Teams, it felt more personal and gave us the opportunity to let Giada know what we were after for our holiday. The Colossal greeting at O.R. Tambo airport was so special, we really appreciated the VIP treatment after a long flight. Giada and Annali planned everything perfectly, all our flights, meetings and collections ran smoothly, we didn’t need to worry about the details, they were all taken care of!
Our lodges were great and our guides always knowledgeable and attentive.
We would highly recommend Go2Africa as a travel agent for anyone planning a trip to Africa.

15 May 2026
Unprompted review
Go2Africa logo

Reply from Go2Africa

Thank you for your wonderful feedback, Margaret.

We're so pleased to hear that Giada and Annali created a journey that felt personal, seamless and stress-free from the very beginning. It's also lovely to know that our partners on the ground helped make your arrival so special and that their warm hospitality and expert guidance added to your experience throughout.

Thank you for your recommendation. We truly appreciate your trust in Go2Africa and hope to welcome you back to Africa again soon.

Warm regards,
The Go2Africa Team

Rated 5 out of 5 stars

A fantastic partner!

Go2Africa was a wonderful partner for us as we planned our safari adventure. They offered guidance, were supportive and responsive and listened to our interests and needs as we made decisions.

28 May 2026
Unprompted review
Go2Africa logo

Reply from Go2Africa

Thank you for your kind feedback, Christine.

We're so pleased to hear that you felt supported throughout the planning of your safari and that our team took the time to understand what you were looking for. It means a great deal to know we could help make your African adventure a memorable one.

Warm regards,
The Go2Africa Team

Rated 5 out of 5 stars

Go2Africa was a wonderfulcompany

Go2Africa was a wonderfulcompany. Even before we left on our trip to Rwanda, they were in communication about everything we needed to know when traveling. And during the actual trip, they had a representative meet us at the airport in Kigali to help us with our bags and to get us through customs quickly and a representative from the company was with us through every step of the trip. Our driver, Yves, was especialy helpful. Would hghly recommend them.

4 June 2026
Unprompted review
Go2Africa logo

Reply from Go2Africa

Thank you for your wonderful feedback, Alan.

We're so pleased to hear that you felt well supported throughout both the planning process and your time in Rwanda. It's lovely to know that our partners on the ground, especially Yves, helped make your journey such a smooth and memorable experience.

Thank you for your recommendation, and we hope to welcome you back to Africa again soon.

Warm regards,
The Go2Africa Team

Rated 5 out of 5 stars

The perfect holiday

Everything that Go2Africa organised in what was a complicated trip to Botswana involving for different lodges, worked out perfectly. Everything ran on time, their recommendations were spot on and we had the best time

3 June 2026
Unprompted review
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Reply from Go2Africa

Thank you for your wonderful feedback, Guy.

We're so pleased to hear that your Botswana adventure was such a success. Botswana is a truly magical and wild destination, and we're delighted that we could take care of the planning and logistics so you could simply relax, enjoy every moment, and immerse yourself in the experience.

Thank you for trusting us with your travels, and we hope to welcome you back to Africa again soon.

Warm regards,
The Go2Africa Team

Rated 5 out of 5 stars

A Bucket List Vacation

We could not have picked a better company and been assigned a more knowledgeable organizer than Chanele! Although we thought we knew what we wanted to do and see, we were guided into the perfect itinerary for our 11 days! She made suggestions , made recommendations and always gave us choices within each country! Every transfer, lodge, location and activity was detailed in our itinerary with precision! We were treated like royalty at every turn and the hospitality was first class all the way at every resort/hotel. From servers to guides, all were so helpful and made our experience that more special and memorable! We packed perfectly due to the information given to us beforehand. We were prepared with VISAS, travel documents and tickets for every mode of transportation we had! You will not be disappointed if you book with go2Africa!

28 May 2026
Unprompted review
Go2Africa logo

Reply from Go2Africa

Hi Lisa,

Thank you for such a wonderful review.

We're delighted to hear that your bucket-list adventure was everything you had hoped for. It's especially rewarding to know that Chanele's expertise helped shape the perfect itinerary for you, and that the thoughtful planning and preparation allowed you to travel with complete confidence and simply enjoy the experience. A special thank you for mentioning Chanele, we'll be sure to share your kind words with her.

We're happy to hear that the warm hospitality from our partners on the ground made your journey even more memorable.

Thank you for your recommendation and for trusting us with your travels.

Warm regards,
The Go2Africa Team

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